Paseo Kuka without number, between Jurel and Chac-chi Street, 77310 Holbox Island, Mexico
#2 of 110 hotels in Holbox Island
Guests' ChoiceBased on 172 hotel reviews
9.5Cleanliness
9.8
Comfort
9.9
Location
9.0
Facilities
9.6
Staff
9.8
Value for money
9.0
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 October 2024
Evelyn
United StatesNo pool
Breakfast was great!!!
Stayed in October 2024
Reviewed: 22 August 2024
Rowan
United KingdomNothing at all.
The property is beautifully laid out and the everyone who works there is super friendly and helpful. It is close to the beach and close enough to town to have everything on hand but not hear the noise. It’s also a fantastic bonus to have the Mawimbi beach club passes. We loved every minute of our stay!
Stayed in August 2024
Reviewed: 12 August 2024
Susana
FranceNo pool No much hangers in the bathroom for wet swimsuit
Excelente Excelente breakfast Very nice accommodation
Stayed in August 2024
Reviewed: 11 August 2024
Israel
United StatesComfortable and relaxing stay, a great hotel to disconnect.
Stayed in May 2024
Reviewed: 16 May 2024
Allyson
United StatesI didn’t realize they didn’t have a pool when I booked but it doesn’t really matter because they’re very close to the beach. The exceptional service makes up for it ☺️
The staff is unbelievably helpful and friendly, which was very refreshing after a few scamming incidents experienced getting out to Holbox. Breakfast was exceptional. Cold water available all over the property which is also hard to find in Holbox. Right across from the beach and only a short walk from downtown. Everything smelled amazing on this property. It was so peaceful. They had very high quality soaps for use in the shower which was a huge convenience because we ran out of things like that toward the end.
Stayed in May 2024
Reviewed: 4 May 2024
Elizabeth
United KingdomThe patio area wasn’t as private as the pictures online suggest. The curtains were very thin so let a lot of light in when the sun came up. The breakfast wasn’t as good as the reviews suggested, in our opinion!
The room was large and we loved the boho aesthetic. The bed was HUGE and really comfortable. The cleaning staff were great. They left it spotless every day.
Stayed in May 2024
Reviewed: 29 April 2024
Matthew
United KingdomSink was a little impractical and didn’t drain immediately. And light fixtures in bedroom were spiky wood and hung too low- resulting in us tall guys bumping into them regularly
The rustic authentic aesthetic was very appealing. Location was great and quiet yet easy to get to anywhere from. The reception were always very helpful in booking tours for us 😊
Stayed in April 2024
Reviewed: 23 April 2024
Sarah
United KingdomAbsolutely beautiful hotel just a short walk from the beach. The breakfast was excellent and the access to the Mawimbi beach club was fantastic as it was the best beach I saw and the food and staff were incredible.
Stayed in April 2024
Reviewed: 3 April 2024
Tomás
PortugalBeach pass is amazing even though the central part of the island had the most seaweed
Highest quality in little details (seriously their bed sheets and shampoos are like nothing I’ve seen before), attentive staff, no noise, nice breakfast
Stayed in April 2024
Reviewed: 10 March 2024
Sophie
GermanyCozy and romantic hotel, very attentive and helpful staff, beautifully decorated and clean rooms, best hotel breakfast we had on our trip. Conveniently located in town. Would highly recommend and would always come back! Thank you for a perfect stay!
Stayed in February 2024
Reviewed: 4 March 2024
Margaret
United StatesGreat location! Easy to get to beach, town and restaurants. Rooms were charming and very clean. Breakfast was delicious. Can't wait to return!
Stayed in February 2024
Reviewed: 3 March 2024
Ashley
United KingdomBeautiful little boutique hotel towards the edge of town. Incredibly well kept; super clean, delicious breakfast and lovely staff. The beach club pass was an excellent addition as well.
Stayed in March 2024
Reviewed: 26 February 2024
Alastair
United KingdomThere was nothing we didn’t like about the property - everything was thought through and easy
The property was beautiful, well situated, clean and wonderful staff
Stayed in February 2024
Reviewed: 25 February 2024
Luke
United KingdomFriendly and helpful staff. Good location. Clean, tidy and nicely decorated. Good breakfast. Value for money.
Stayed in February 2024
Reviewed: 10 February 2024
Laura
United KingdomNothing
Beautiful, classy decor. The bed was so big and comfortable and the pillows were memory foam. We slept so well here. Beautiful plants everywhere, felt so clean and our bedroom was spotlessly cleaned every day. We had a lovely little balcony to use in the evenings. Breakfast was so varied and so delicious especially the fruit juice and the açai bowl. The toiletries in the room were locally produced and smelled amazing.
Stayed in February 2024
Reviewed: 10 February 2024
Antonia
GermanyNothing, the stay was amazing.
We had an amazing stay at the El Corazón boutique hotel! The staff was always extremely welcoming and friendly and helped us with every question, problem or activity we wanted to book. The rooms are very stylish, super comfortable and clean. The whole hotel has very beautiful interior and we enjoyed using the outdoor space to hang out as well. We tried almost all of the breakfast options which were very delicious - also great coffee and fresh juices! The hotel is second row to the beach, which was no problem at all because it is only a two minute walk and there is a cooperation with one of the beach clubs, so we were able to get day beds at the beach for free every day. I can highly recommend a stay here & would come back every time when in Holbox!
Stayed in February 2024
Reviewed: 8 February 2024
Eloise
United StatesTruly an exceptional experience thanks to an outstanding staff but also a beautiful location and hotel.
Stayed in February 2024
Reviewed: 26 January 2024
Alex
United StatesNothing!
The hotel is a luscious jungle oasis in Holbox! It is immaculate, the breakfasts are fantastic and the staff are all so lovely. One of our favorite aspects were the comfortable beds. I'm 6 months pregnant and slept the best I have in months!!! The hotel staff were so cute and put balloons in our room after they learned we were celebrating our babymoon. It was very rainy on the island when we went but because of how fantastic Hotel Corazon was, it did not ruin our time whatsoever. We would love to go back soon!
Stayed in January 2024
Reviewed: 18 January 2024
Christian
DenmarkWe absolutely loved our 5-night stay at El Corazón. The price per night was a little higher than what we tend to look for, but we were so happy that we went for it as it was worth every peso. The rooms are very comfortable, the location is quiet but not far from neither centre nor beach, the breakfast by far the best we have had in our trip and the access to the connected beach club is a lovely bonus. We had beautiful sunny weather the first part of the stay and wet conditions (as it can happen in Holbox) the last part, which made us thankful to have such a nice hotel to be in. We would not hesitate to recommend this hotel to others or to choose it again next time we are in Isla Holbox. All the best to everyone at El Corazón.
Stayed in January 2024
Reviewed: 12 January 2024
Lynda
United KingdomWe weren't too keen on the Mawimbi beach club. There was a lack of service there, so instead, we went to another beach club each day.
Such a friendly welcome from the reception staff who were really helpful in providing advice and recommendations for things to do locally.. all the staff were absolutely lovely, particularly Francesco, who served us each day at breakfast. The rooms were beautifully decorated and very comfortable. We were given a lovely little gift in our room. The property was just far enough from town to avoid the noise and wonderfully peaceful whilst still being close to the action. The breakfast each day was superb.
Stayed in January 2024
Reviewed: 11 January 2024
Demian
CanadaThis hotel is simply amazing ! Zen clean luxurious vibes ! Amazing breakfast amazing service! They even help you plan your stay in holbox ! Best hotel i have ever been too It s the top of the top and fabio is exceptional !! He s very helpful and kind... honest ! Tells u exactly which tours to take and what to do . He even prepared for us lunch boxes because we were leaving early before breakfast! Very glad i stayed at el corazon! It was my favorite stay in mexico
Stayed in January 2024
Reviewed: 4 January 2024
Vaibhav
IrelandEverything - this property is probably one of the best hotels I’ve stayed at . The cleanliness is exquisite , the owners pay special attention to catering to all your requirements when you’re in holbox. I asked them to do up my room as it was my 1st wedding anniversary and they did such a great job decorating the room and also arranging a complementary bottle of Prosecco !
Stayed in December 2023
Reviewed: 4 January 2024
Marco
United KingdomNothing wrong with it.
Stunning location, super friendly and helpful staff. Flexible checkout experience, too! You also have access to an amazing beach club with the best food on the island, in my opinion.
Stayed in January 2024
Reviewed: 3 January 2024
José
MexicoMissing more options for a “chilling” zone/patio - not a lot of space to relax outside, while the green area outside is very nice, could be great to have some more places to sit there (or even a small pool area)
Nice boutique hotel. Short walk from the beach. Very welcoming and friendly staff. Cosy rooms and outdoor space. Nice breakfast on the terrace
Stayed in November 2023
Nynäshamn, Sweden
El Calafate, Argentina
Edwards, USA
Port Campbell, Australia
Mikołajki, Poland
London, UK
Kalasin, Thailand
Sarajevo, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content