Avenida Aguascalientes Sur 601 Jardines de la Asuncion, 20270 Aguascalientes, Mexico
#23 of 78 hotels in Aguascalientes
Guests' ChoiceBased on 89 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 September 2024
Vanessa
United StatesStaff parking and location
Stayed in July 2024
Reviewed: 1 August 2024
Castillo
United StatesFood was great and service amazing.
Everything, it was amazing.
Stayed in July 2024
Reviewed: 15 July 2024
Ricardo
MexicoThe carpet
Good resting place away from the noise of the city
Stayed in July 2024
Reviewed: 15 July 2024
Ricardo
MexicoThe carpet
Stillness of the place
Stayed in July 2024
Reviewed: 6 July 2024
Cecilia
United StatesLoved the quality of the bed and cleanliness of the room along with the staff being very friendly! This hotel is definitely one my favorites and would highly recommend!
Stayed in July 2024
Reviewed: 31 May 2024
Gutiérrez
MexicoAire acondicionado insuficiente
La arquitectura
Stayed in May 2024
Reviewed: 5 May 2024
Iris
CanadaWe arrived at the hotel after a long night and we expected to shower, however there was no water in our room, we called the front desk and they took care of it almost immediately.
The hotel is beautiful and the staff is very friendly and welcoming.
Stayed in April 2024
Reviewed: 19 April 2024
Pablo
MexicoCan improve a bit on cleanliness and maintenance
Beautiful place and comfortable, very nice staff
Stayed in March 2024
Reviewed: 18 April 2024
Javier
MexicoTowels in bad condition
Location and facilities
Stayed in April 2024
Reviewed: 1 April 2024
Karla
MexicoFood in the Restaurant is too expensive and is not so good
Nice place
Stayed in March 2024
Reviewed: 28 March 2024
Abraham
United StatesIt’s kind of old, it’s like an old aunt house. Needs some detail maintenance for rooms.
Property is well looking and very comfortable. It has a mystical atmosphere, very warm. Staff is very friendly and professional. Around area is very nice!
Stayed in March 2024
Reviewed: 15 January 2024
Mario
MexicoFacilities were gorgeus. The staff was kind.
Stayed in January 2024
Reviewed: 26 June 2023
Fani
United StatesMy family couldn’t stay there after having a reservation had to canceled due to a very dirty room they were not offered an alternative
People and food very good
Stayed in May 2023
Reviewed: 14 June 2023
Patricia
United StatesLove the decor of all the Quinta Real Hotels….The rooms are fantastic, great location and very friendly staff.
Stayed in June 2023
Reviewed: 24 May 2023
Dunaida
United StatesSwimming pool was with some leaves or dirt and could not enjoy it
Breakfast was not included
Stayed in May 2023
Reviewed: 18 May 2023
Lidia
United StatesThe pool was not completely clean. Seems like it not maintained in a regular basis. The restaurant was nice but there were too many mosquitoes.
Stayed in May 2023
Reviewed: 28 April 2023
Hernandez
United Statesa noise was bothering from the street
Beautiful
Stayed in April 2023
Reviewed: 2 March 2023
Rebeca
MexicoCheck in prolongado.
Stayed in February 2023
Reviewed: 2 March 2023
John
United KingdomNon weekend serving staff in restaurant were hopeless
Great room, and nice grounds with swimming pool
Stayed in February 2023
Reviewed: 14 February 2023
Patricia
United StatesLovely location!!!! The rooms are great!!!
Stayed in January 2023
Reviewed: 9 February 2023
Ashley
United KingdomI wish I had stayed longer
Excellent stay. The hotel is calm and service very friendly and welcoming. The hotel room was large and it was like staying at an old relatives house. Everything very comfortable. The pool was nice to relax near and the gym was well equipped and had a great view of the gardens.
Stayed in February 2023
Reviewed: 10 January 2023
Jhasselt
MexicoA bit old in regards facilities. Eg, TVs and Bathrooms
Cozy and calm
Stayed in December 2022
Reviewed: 3 January 2023
Mirna
United Stateseverything was perfect
Excellent place.
Stayed in December 2022
Reviewed: 13 November 2022
Ramon
NorwayThe location is amazing, the whole architecture is so beautiful, the staff is super friendly and always willing to help.
Stayed in November 2022
Vodice, Croatia
Kota Kinabalu, Malaysia
Westborough, USA
Catemaco, Mexico
Paris, France
Saint-Aubin-de-Luigné, France
Dengfeng, China
Siem Reap, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content