Francisco I Madero #56, Col. Centro, 29200 San Cristóbal de Las Casas, Mexico
Based on 48 hotel reviews
8.3Cleanliness
8.6
Comfort
8.3
Location
9.4
Facilities
8.1
Staff
9.4
Value for money
8.6
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 March 2024
Justyna
AustraliaPlace is a bit rundown also there is no 24hrs coverage which is fine by me but might be challenging for other people. Place has a lot of potential but lacks investment.
Nice location, kitchen basic but useful and the owners are very nice
Stayed in March 2024
Reviewed: 9 February 2024
Marika
Italy-
everything fine the Posada is a calm and confortable place where to stay in San Cris. well-located, close enough to the city centre but not so much to be affected by the night life sounds the room is a a tiny one but comfortable to rest a plus: the hot water always available
Stayed in February 2024
Reviewed: 8 January 2024
Harry
United KingdomIt was cold but they gave me a heater for the room
Very helpful people, came late when I lost my keys, communicated well, made me feel very welcome. Lovely shower and comfortable bed
Stayed in January 2024
Reviewed: 24 April 2023
Smith
CanadaWe love the staff and that our doggy is welcome and comfy
Stayed in March 2023
Reviewed: 20 January 2023
Gabriel
Canadathe room was really in a corner with little view but it was cozy and it made it nice.
well situated, small but very comfortable rooms, have heaters for cold nights which other places don’t. nice indoor courtyard with sitting spaces. i liked the fact there is a common kitchen too
Stayed in January 2023
Reviewed: 20 November 2022
Philip
SwitzerlandVery good and chill vibes, everyones too nice here
Stayed in November 2022
Reviewed: 5 June 2022
Alice
United KingdomThere was no atmosphere and just one very odd guy in my dorm room!
The location so great!
Stayed in May 2022
Reviewed: 6 May 2022
Amanda
Switzerlandthe bathroom in the dorm makes it not the best when you are toilet shy. and it misses a common space inside.
really nice spacious doormroom, a cute little place to rest, good wifi
Stayed in April 2022
Reviewed: 20 April 2022
Daren
United KingdomCold water in shower
Friendly staff. Lovely terrace/ courtyard.
Stayed in April 2022
Reviewed: 18 April 2022
Jorge
SpainBathroom in the dorm need improvement. Bit expensive for what you get. Bed not very confortable.
Nice staff. The small terrace to chill. Huge dorm with sofa , big table and fridge. Met nice people.
Stayed in April 2022
Reviewed: 1 April 2022
Alan
United KingdomNothing :) I would say this isn't the hostel to meet loads of other travelers as most rooms are private rooms and the dorm is only 4 bed - but it's a great hostel for chilling and having your own space
The dorm room is probably the best dorm I've stayed in - it's huge, has a fridge, a sofa area, a 6 person table, lockers and private bathroom. The beds were comfy and warm and the outside courtyard was nice to chill and have breakfast at (the continental breakfast I had was super tasty). Overall amazing value for money
Stayed in March 2022
Reviewed: 22 February 2022
Elizabeth
United StatesThe location is pretty noisy, but that is part of being in the center of town.
Wonderful location, very friendly and helpful staff! Comfortable beds , wonderful places to hang out, good internet. Thanks so much for accommodating changes and being so welcoming!
Stayed in February 2022
Reviewed: 12 February 2022
Leeann
United Statesshower/bathroom was very small.
i liked how secure it was, also the area outside was beautiful.
Stayed in February 2022
Reviewed: 30 January 2022
Georgios
GreeceWell placed posada, close to the centre of the town. Although there were one it two small issues the stuff there was very helpful and kind.
Stayed in January 2022
Reviewed: 26 January 2022
Piotr
PolandPoor pressure in showers One double room did not have windows Bit cold but there were blankets
Great, super nice, helpful staff, thank you guys ♥️ Charming relaxing area Equipped kitchen Hot water Location
Stayed in January 2022
Reviewed: 31 December 2021
Lorna
United Kingdomsmallish room
patio, mezzanine balcony, good shower
Stayed in December 2021
Reviewed: 1 December 2021
Magdalena
PolandIts cold at night in the room however they provide some blankets. The place was supposed to have a hot shower however it was not there at the end (even though we raised it and they were tryibg to fix the problem).
Great stuff and atmosphere, perfect location.
Stayed in November 2021
Reviewed: 29 November 2021
Cinthya
MexicoThe cigarette smell in the room was uncomfortable also, booking advertises that credit card payment is possible, but at arrival I was requested to pay in cash.
Its location is good and I could check in earlier.
Stayed in November 2021
Reviewed: 1 February 2024
Karlijn
NetherlandsWe had a spacious room, with two double beds (with three people) and an en-suite bathroom (hot water). The location is amazing, you can walk anywhere you need to go in the city. The wifi is fast, there’s a well equipped communal kitchen and the staff is very friendly.
Stayed in January 2024
Reviewed: 19 January 2024
Kal
United KingdomGreat location, quiet and relaxed, cosy and comfortable beds, friendly, good wifi.
Stayed in January 2024
Reviewed: 1 January 2024
Ash_gusani
United KingdomRoom on the ground floor is surrounded by other communal areas, so half the windows are blocked and the others it's very difficult to get any natural light in, also the same for ventilation
Fantastic location. Walking distance to everything Heater in room for cold nights Love outside patio Cosy room Great value for money Friendly and helpful staff Good internet Free water
Stayed in December 2023
Reviewed: 24 September 2023
Helen
GuernseyIt is looking and feeling worn out, the kitchen isn’t very clean and the room was damp.
Location is perfect, the courtyard is great and the shower was hot with good pressure. Bathroom was lovely. Staff really kind and helpful. I had a late check in and check out - gracias!
Stayed in September 2023
Reviewed: 13 June 2023
Sarah
MexicoFirst they gave us a price and we paid for it, when we made our check out. They told us that they made a mistake because they should charge us a little more and we were asked to pay the difference, the friend from this person told her that she should have checked on the computer because there was supposed to appear that difference. And this is wrong because we booked and accepted it for the price we saw on the app and we missed our bus because of this, and this was their mistake not ours. It's like when you go to the super, if the sticker says a price when you go to pay, even if their system says another they respect the price you saw because that's why you want the product and it's their mistake. The price was higher and it wasn't worth it, because there were spiders everywhere, even a hole in the roof and something fell to me while I was in bed, there was an animal scratching all night on the roof and I couldn't sleep because of the hole and fear of this getting in. Also, it says -hot water 24/7- and there wasn't any hot water. My pillow had old stains too, and it was all humid and old.
The location, the bathroom and the room was clean. It was accessible, the staff was nice and it seems that they make an effort. But, for the price it wasn't very good, it should be cheaper.
Stayed in June 2023
Reviewed: 16 March 2023
Tim
Switzerlandwe had a very cold room with a big wooden door next to the street. Was pretty noisy over the night. I think this was the only room with this “problem” al the others are in an other building.
good location
Stayed in March 2023
Showing 1 – 25
San Francisco, USA
San Cristóbal de Las Casas, Mexico
Cabo Frio, Brazil
Sorico, Italy
Longos, Greece
Ossenzijl, Netherlands
Musau, Austria
Sinalunga, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content