Niños Heroes 109, 68080 Oaxaca City, Mexico
#26 of 195 hotels in Oaxaca City
Guests' ChoiceBased on 42 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
9.8
Value for money
9.0
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 25 February 2024
Samuelson
United StatesThe only thing that could have been better was the interior lighting. The light above the bed was too high to help with reading and the end table light was too dim, so I used the flashlight on my cell phone. I would suggest two end tables each with a bright lamp. Also, on the last morning, I couldn't get any hot water, but on the other three mornings, the water was great.
Denhi, the receptionist, was friendly and helpful and went above and beyond. It is peaceful and in Jalatlaco which is a lovely neighborhood. We liked it because it's not noisy and dense like close to the Zocalo. The accommodations were clean and comfortable and we had a beautiful balcony view with our own little table. We felt very safe and cared for.
Stayed in February 2024
Reviewed: 20 February 2024
Ingrid
GermanyEverything was perfect.
We had a very friendlly welcome from Denhi who manages the place and was extremely helpful. The room was very spacious and clean with free coffee and water, beds were comfortable, grounds lovely, quiet and safe, off street parking. Location excellent, lots of restaurants and cafees, near the center and the bus station.
Stayed in February 2024
Reviewed: 3 January 2024
Sean
United StatesThe staff are the best! Super helpful and easy to get along with. Location is great and property is stunning!
Stayed in January 2024
Reviewed: 8 November 2023
Lucas
United StatesLocation is great! The rooms are very spacious and the courtyard is beautiful.
Stayed in November 2023
Reviewed: 4 November 2023
Denise
United KingdomA fridge in the room as we stayed for 8 nights would have been great.
It was a haven in a busy city. Denhi was a perfect host & talked us through everything then handed over keys and said come & go as you please. Plus the staff were on hand if you needed them but left you alone. Property very secure, private and just a great place to stay.
Stayed in November 2023
Reviewed: 1 November 2023
Phyllis
United StatesWe stayed in a safe and beautiful setting. It was quiet and comfortable.
Stayed in October 2023
Reviewed: 26 July 2023
Portia
SpainThe birds (the parakeet and parrot) made a lot of noise at night as they were very unhappy (plucking their feathers and squalking a lot). As someone who knows a lot about birds, it was unpleasant to have the noise and have the birds in a small and unhappy captive cage.
Denhie and the other staff were very welcoming and helped with any question or need. The location was great-a 10 minute walk to the centre, yet away from all the noise and bustle.
Stayed in July 2023
Reviewed: 11 April 2023
Liz
United StatesWish the room had a ceiling fan. It cooled down at night but the room needed more air circulation than the small fan provided.
Denhí took great care of us!
Stayed in April 2023
Reviewed: 13 March 2023
Holly
AustraliaBeautiful gardens and building - pictures don’t do it justice. Slightly out of the historic centre, but we enjoyed being able to see different parts of the city. The neighbourhood was safe and had lots of food options, or a short (under 15 mins) walk into the city centre.
Stayed in February 2023
Reviewed: 24 February 2023
Jennifer
United StatesNo coffee offered! 🥲
It is quiet and set back in away from the city noise. The court yard is beautifully kept! The staff are lovely and they go out of their way to accommodate!
Stayed in February 2023
Reviewed: 30 December 2022
Adrienne
NorwayThe drain in the shower was clogged and the shower water temperature was difficult to control. Beds were slightly uncomfortable. Would have loved to have a coffee maker in the room. The property and staff are exceptional and so these minor inconveniences did not impact the enjoyment and comfort of our stay. We will definitely stay here again.
Fantastic location near Barrio Jalatlaco. The garden setting was peaceful and quiet. Staff was kind and attentive and went out of their way to make sure our stay was enjoyable. Would definitely book here again.
Stayed in December 2022
Reviewed: 12 December 2022
David
United StatesDelightful and quiet place to stay away from the hub bub in the center of town.
Stayed in November 2022
Reviewed: 8 October 2022
Tracy
United StatesI needed more bottled water in my room for drinking and brushing teeth.
the garden was lush, the receptionist was awesomely helpful and friendly, the city sounds were quieted.
Stayed in October 2022
Reviewed: 7 September 2022
Domingo
NetherlandsIts nice and silence in the back of a garden away from the noisy streets.
Stayed in September 2022
Reviewed: 17 May 2022
Laura
EcuadorBe aware that this lodging has few services: there is no drinking water, coffee, food, laundry, etc. On Sunday morning especially we had a hard time finding a breakfast option besides the market which was frustrating as we were leaving on a long trip. In the evening, buy anything you need (including water) before 10pm as there isn't much open after this. Dehni is more than happy to look things up online to find services that might be open; local businesses have inconsistent hours and you may have to just go wander around to see what is actually open. Overall, it would be helpful to have a few more services within the hotel.
This is very clean and quiet place tucked away just out of the main historical center. The gardens are beautiful and peaceful. The neighborhood where it is located has lots of little restaurants and other conveniences. It is not far to walk to the center of town and it's easy to call a taxi if you prefer. The room was spacious and clean. The beds and pillows were comfortable. The daily housekeeping was five-star. The neighbood is very quiet and we slept peacefully. The high walls around the property keep out a lot of noise. We felt safe into the evening. Dehni was kind and welcoming. She was always willing to try to help.
Stayed in May 2022
Reviewed: 8 March 2022
Carmen
United StatesNo available coffee in the morning.
I loved the location of this hotel in the charming Colonia of Jalatlaco. It is located about a 20 minute walk into the Centro and was calm and tranquil. Plenty of restaurants and cute coffee shops in the immediate area. Traffic noise was minimal and I was able to sleep well. It was also nice to look at the gardens in the hotel. Staff was especially nice. Denhi, is a true gem and tries hard to please. My room was spotless.
Stayed in March 2022
Reviewed: 23 November 2021
Zuzana
SlovakiaRoom was very simple and wifi doesn't work very well.
This hotel is located in nice and safe neighborhood. I love hotel garden.
Stayed in November 2021
Reviewed: 2 November 2021
Matthew
United StatesThis is the anti big hotel place. Which we loved.
Location is in little neighborhood of larger homes. This property is an estate with several structures and pretty garden. It's like a country house in the city. Family that manages is very nice. This area is very interesting and there is a church and bunch of cafes and park in the direction away from downtown that is great to stroll to. Easy access to downtown by taxi. Actually walkable too. There is a wonderful new restaurant about 45 seconds out the door to the main road. It's called " terrazzo" and it's on top of office building on the corner. This place is perfect for people with kids and families. Note second story rooms require navigating large staircase but they have first floor rooms too. Loved this place. Simple but comfortable
Stayed in August 2021
Reviewed: 1 August 2021
Sarah
MexicoNothing. Everything was perfect.
This property is fantastic. I was surprised how great the hotel was and it’s very affordable for Oaxaca.
Stayed in July 2021
Reviewed: 13 February 2024
Miranda
CanadaSlightly dated, further walk from town that I would have liked.
Peaceful and nice gardens
Stayed in February 2024
Reviewed: 27 July 2023
Lorena
United StatesRooms don’t have a phone to call reception; there wasn’t a staff at reception 24/7 so when we needed support in the morning, we couldn’t find anyone. Netflix is free, but took staff the next day to fix it since it wasn’t connecting
The gardens are beautiful. They also have a few birds on the property, which we enjoyed
Stayed in July 2023
Reviewed: 23 December 2022
Anonymous
United Stateseverything
everything
Stayed in December 2022
Reviewed: 2 June 2024
Susan
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 February 2024
Ramiro
MexicoThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
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