Honduras, 309, 48350 Puerto Vallarta, Mexico
Based on 39 hotel reviews
7.9Cleanliness
8.4
Comfort
8.1
Location
8.7
Facilities
7.3
Staff
8.6
Value for money
7.8
Free WiFi
7.2
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Showing 1 – 25
Reviewed: 18 March 2024
Patricia
United StatesRoom wasn't as updated as the picture on booking.com No coffee, phone or hair dryer supplied.
The hotel restaurant was excellent!
Stayed in February 2024
Reviewed: 20 March 2023
Steven
BelgiumLike more hotels in a busy area in Mexico. There is some surrounding noise.
Very friendly staff! Lady at the the desk muchas gracias! (sorry forget the name) Price is more than reasonable. Nice pool area. And a plus for the rooftop restaurant
Stayed in March 2023
Reviewed: 3 March 2023
Robin
CanadaWe had a room with a kitchen . It had only one glass, no plates or bowls … some utensils .
Helpful staff, flexible options .
Stayed in March 2023
Reviewed: 29 January 2023
Debra
United Statesit is arranged around an open courtyard on each floor and if there is a noisy party or crying children it echoes all the way up and is very loud. fortunately it quieted down by 11
great location with short trip to the Malecon, numerous eating places and variety of coffee/juice places. swimming pool with nice lounge chairs and secure parking also had a rooftop restaurant that was very good
Stayed in January 2023
Reviewed: 8 November 2022
Brent
United StatesIt's a little rough around the edges, but overall a good place and great people.
Essentially, this is a 2 star hotel working hard to improve to 3 stars. There was a lot of internal renovation going on while I was there and the vision behind it is a good one. That made it messy for me, but I like everything they are doing and it will result in a substantial upgrade to future guests experiences.
Stayed in November 2022
Reviewed: 16 April 2022
Elly2805
United Arab EmiratesConstruction next to the hotel, sometimes noisy to sleep because of the music played upstairs.
Location and roof top restaurant was good
Stayed in March 2022
Reviewed: 22 March 2022
Rudi
CanadaThe hotel is quite old. Internet is quite slow.
Staff is very friendly. The balcony or porch is quite nice.
Stayed in March 2022
Reviewed: 27 February 2022
Rhiannah
Canadaa little outdated, and there were kids there which was a tad confusing.
so cute and colourful!
Stayed in February 2022
Reviewed: 24 February 2022
Athwal
Mexicoshowing it’s age but well kept
roof top restaurant is wonderful, excellent breakfasts and dinners.
Stayed in February 2022
Reviewed: 24 January 2022
Elis
Italytoo noisy, there are construction around the bulding which makes it too hard to sleep in the morning or during the day!
great service at check in!
Stayed in January 2022
Reviewed: 1 December 2021
Jeff
United StatesNo TV and WiFi never worked at all! Shower was very weak so didn’t use it.
Location and the view from my room was beautiful!
Stayed in November 2021
Reviewed: 27 November 2021
Gary
MexicoNo TV and bed slightly hard for our liking.
We had a delightful stay with great food and wine in restaurant.
Stayed in November 2021
Reviewed: 4 March 2024
Isabel
Canada- The room was not as advertised. - The room smelled awful and was not clean. - The beds were uncomfortable, rock hard. - Room had a kitchen with no equipment. Not even a plate. - Bathroom was mouldy - we wore shower shoes to be safe. - The building is very noisy. More FYI than issue. - Only thin sheets available no blanket/comforter or duvet.
Location Has Aircon
Stayed in March 2024
Reviewed: 27 February 2024
Can
United StatesNo hand towels, shampoos, etc. No safe box.
Location. Quiet
Stayed in February 2024
Reviewed: 16 October 2023
Iuliia
United StatesWifi was extremely slow, maybe due to the storm. There was not even hairdryer in the room, nor blanket. The fridge was broken and making a wierd noise all night, there was water underneath. Terrible stay
.
Stayed in October 2023
Reviewed: 11 June 2023
Miguel
United StatesThe key for room 313 was super hard to lock and open.
It’s location.
Stayed in June 2023
Reviewed: 13 April 2023
Paredes
United Kingdomnone
location and view
Stayed in April 2023
Reviewed: 4 March 2023
Gabriela
United Statesstaff is very nice and helpful…
Stayed in March 2023
Reviewed: 15 November 2022
Donald
United StatesLobby and stairwell noisy and dirty due to renovations going on. Tried to charge me at checkout when I had prepaid.
Price and views were good. Room was clean and very pleasant but lacked amenities, eg, towels and working power outlets. Wifi was good. Great rooftop restaurant with terrific views, food, and service … La Traviata.
Stayed in November 2022
Reviewed: 21 June 2022
Pauline
Canadathe team is very lovely and accommodating. rooms are pretty basic but nice and clean! location is amazing. property exceeds expectation.
Stayed in June 2022
Reviewed: 20 June 2022
Olivia
United StatesElevator out of service stayed on 3rd floor no one offer to help with luggage at check in. The pool needs to stay open to later time like most hotels they close at 8pm and most hotels stay open late at the pool
No breakfast included maybe 12 minutes walk to the beach
Stayed in June 2022
Reviewed: 8 June 2022
Stuart
ThailandWas somewhat banged upBathroom needed work ,thin sheets furniture
Location
Stayed in June 2022
Reviewed: 11 April 2022
Mary
United States1. Bed was awful. Hard as a rock. Only had one sheet. No light blanket. Nothing. I did ask for a second sheet and got one. 2. Maids turned on the ceiling fan. I could find no switch to turn it off. 3. I saw one live roach on the second day. Bummer. 4. No closet. No hooks to hang clothes. No hangers. Nothing. I laid my clothes out across the backs of chairs. 5. No darkening curtain for room. When the sun came up, the room was bright.
1. Location 2. Professional and very helpful staff 3. AC worked. Shower good. 4. Fairly quiet. 5. Close to many good restaurants. 6. Pool 7. Clean. 8. Price.
Stayed in April 2022
Reviewed: 6 March 2022
Sara
PortugalProfessional staff, great location, super clean, tasting restaurants! Had a complicated arrival but staff did everything to make our stay super pleasant and comfortable! 10 for the professional staff! also in central location very close to the beach and malecon.
Stayed in February 2022
Reviewed: 1 January 2022
Victoria
CanadaThere was no shampoo conditioner or drinking water, the towels had seen better days too
The rooftop restaurant
Stayed in December 2021
Showing 1 – 25
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