Carretera Chapala 3221, Col. El Tapatio, Tlaquepaque, 45580 Guadalajara, Mexico
#145 of 257 hotels in Guadalajara
Guests' ChoiceBased on 95 hotel reviews
8.4Cleanliness
8.4
Comfort
8.3
Location
8.4
Facilities
8.1
Staff
9.0
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 25 September 2024
Morales
United StatesThe room. To small special if you are two person whit big luggage 🧳 and the towels are in bad shape 3rd quality
The staff super friendly bout the room are cute small and the towels in 3rd quality other that I thank the personal front desk and all for the service
Stayed in September 2024
Reviewed: 3 September 2024
Henry
United StatesThe floor need to get fix and the toilet need to have more flow of water
The location close to the event I need to go and they have a Great Breakfast
Stayed in September 2024
Reviewed: 24 February 2024
Fabricio
MexicoVery noisy because of the trailers that pass by
Stayed in February 2024
Reviewed: 17 February 2024
Keith
CanadaToo close to the highway, very noisy, trucks using Jake brakes all night long.
Fatima at the front desk is an exceptional staff member. Very customer focused. A total professional. Breakfast was a nice touch. Bed was comfortable.
Stayed in February 2024
Reviewed: 4 January 2024
Allan
MexicoNo facial tissue in rooms Room was a tad bit small.
Had a bit of everything
Stayed in January 2024
Reviewed: 21 August 2023
Swank
United StatesShower head was missing rubber tips causing uneven spray of water. Bedroom Floor was damaged due to water . Kinda loud due to location near the main road …
Air conditioner worked well…
Stayed in August 2023
Reviewed: 24 May 2023
Sharon
Costa Ricana
staff, free breakfast, great location
Stayed in May 2023
Reviewed: 21 May 2023
Sergio
MexicoEl estadio
Fut ball
Stayed in May 2023
Reviewed: 19 May 2023
Olivia
United StatesCharged me when. Came back before check out time Left at 4am to go airport error in time of flight came back to hotel at 8am Check out was 3pm
The staff and bed was comfortable
Stayed in May 2023
Reviewed: 24 March 2023
German
MexicoTV WONT WORK WELL
IT WAS NEAR WORK
Stayed in March 2023
Reviewed: 19 February 2023
Jon
Mexicothe Pool wasn’t heated so that was disappointing
very beautiful
Stayed in January 2023
Reviewed: 14 November 2022
Salvador
Mexicoexpensive
clean, comfortable
Stayed in November 2022
Reviewed: 10 November 2022
Robert
United StatesOne thing, no laundry service. The hotel does have a couple washer/dryer machines, but in a one week stay I was unable to access them.
The staff are very friendly and eager to help. The free breakfast has enough variety to satisfy most, and free coffee 24/7 is a nice touch. This is a well managed property.
Stayed in November 2022
Reviewed: 6 November 2022
Avery
United StatesSo Close To The Road...
The Bed was comfortable. The Shower was hot. The Room was small enough for me.
Stayed in November 2022
Reviewed: 28 August 2022
Maribel
United StatesThe room they had us in was hot. AC not working, after 2 hrs we called reception and they moved us right away.
Staff was nice and courteous when arriving. They have 24 hrs of complimentary coffee and water. Breakfast was also great.
Stayed in August 2022
Reviewed: 5 June 2022
Elizabeth
United StatesStaff was very helpful and ordered a taxi for me the next morning.
Stayed in June 2022
Reviewed: 26 September 2024
Jose
United StatesBreakfast
Stayed in July 2024
Reviewed: 18 July 2024
Reyna
United StatesThe administratior told us he did not view the note where I requested the rooms together. we ended up going back and forth between the elevator grabbing things from one place to another. He did not care plus he was in a bad mood which is unacceptable.
the housekeeper who’s name is grace or gray was nice.
Stayed in July 2024
Reviewed: 8 June 2024
Natividad
United StatesToo hot the hotel
Need better air conditioner
Stayed in June 2024
Reviewed: 18 April 2024
Velazquez
United StatesGiven 1st room and it was dirty/used. Bathroom towels used left on counter. Trashcan had garbage in them.
Was provided with a 2nd room that was clean and neat. Husband appreciated that AC unit worked.
Stayed in March 2024
Reviewed: 5 April 2024
Levi
United StatesIt’s inside a shopping plaza, it’s difficult to go find the hotel, the hotel it’s next to a big highway you can hear all the semi trucks breaking
Breakfast
Stayed in April 2024
Reviewed: 16 March 2024
Delia
United StatesThe air conditioner wasn’t working in our room, but we were moved to a room where it was. A man, we thought was the manager helped us move- so we thought that was very nice. Whenever we had a question he would answer it for us.
It was close to grocery store, places to eat & main highway.
Stayed in March 2024
Reviewed: 15 January 2024
Gerardo
MexicoThe hotel requires a lot of maintenance and repairs. Water stains, broken or loose furniture and flooring. Also, the Hotel One Tapatio is right on the highway and very noisy.
The breakfastbuffet was small, but pretty good and the bed was pretty good as well. Also, the staff was friendly and helpful.
Stayed in January 2024
Reviewed: 17 October 2023
Eddy
Mexicobed was AWFUL, pillows were thin. Elevators didnt work sometimes, room phone was faulty.
Breakfast was good,
Stayed in October 2023
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