Nothing.

The staff was very nice, breakfast was delicious, the location was fantastic.

Stayed in June 2024

We organised some tours with the help of the hotel. Whilst the tours were amazing, the guides only spoke Spanish which limited our experience a little. But we were grateful for Antonio organising it for us so we had no stress

The hotel staff were so welcoming and friendly - Antonio and Fidel both went above and beyond to make our stay special! They also upgraded our room to suite as our original room was under maintenance which was appreciated

Stayed in June 2024

Breakfast (included in our price, continental) was the same every day. You could order other dishes like scrambled eggs but at an extra cost.

We really liked our stay. The staff was very very helpful with any matter to make our stay better and comfortable. The breakfast area (terrace/garden) had a great morning atmosphere to start our day. The location is great as it is a few minutes away by feet from the main street. They helped us booking tours (at good prices!) We loved our time there and we would stay there again if we come back.

Stayed in May 2024

The Wifi was poor in the rooms, but hardly a complaint, just an observation.

The staff were beyond lovely and caring. The hotel is in a beautiful setting with a nice courtyard. The breakfast is the perfect setup for the day.

Stayed in February 2024

The property was beautiful, very friendly and welcoming staff. They were super helpful with looking into various tours and means of transport for us. The property was always super clean. It had a lovely garden and patio to relax in.

Stayed in April 2024

My only remark is that the breakfast was a bit light for my liking. What is served is delicious, fresh fruit with yogurt and bread with marmalade but I typically need a bit more to eat in the morning. They did say you can purchase eggs if you’d like.

The hotel is in an excellent location for travelers. You can easily reach the main plaza after a 10 minute walk. Restaurants and bars are also a short walk away. The hotel is clean, provides purified drinking water for guests, and has such charming decor. The manager, Antonio, truly goes above and beyond to be helpful and welcoming.

Stayed in March 2024

Very peaceful and comfortable

Stayed in March 2024

We stayed 4 nights and it would have been nice to have our room cleaned once. We didn't know you needed to put out a sign to have it cleaned and when we did, it still wasn't cleaned.

Rooms are very nice, back yard is a nice bonus to relax in, the staff was fantastic and very helpful with all our needs. Breakfast was continental as described.

Stayed in March 2024

Continental breakfast was less than basic but OK to start the day.

Super location and super nice/kind and helpful staff. Especially welcoming manager Antonio. Walking distance to everything. Around the corner from the beautiful and cozy Andador Guadalupano for a nice stroll through the historic centre and the continuation to the Andador de Santo Domingo and the Mercado de Artesania. Strolling minutes from the hotel in other directions through the picturesque streets, lots to see and a visit to the Museum Na Bolom is a must, especially if you intend to visit the archeological sites (Palenque etc) as you will find a lot of history about the excavations here. Will definitely come back

Stayed in March 2024

The breakfast was very light and the room was a little small, but it met our needs for a great price.

The hotel is beautifully decorated and everyone that works there is kind and helpful. We felt very secure as you need a code to enter the building and they lock the larger door after 10 pm. Antonio helped us get tours, taxis and provided a map of the city. The hotel has plenty of hot water.

Stayed in February 2024

-

The hotel is very nice and cozy. We stayed in the apartment, which was way bigger than we expected and had an amazing porch and garden. The main street of San Cristóbal is easily walkable. Antonio is an amazing host. One of our best hotel experiences ever. Highly recommend it.

Stayed in February 2024

I loved how friendly and helpful the staff was during my stay. The location is perfect.

Stayed in January 2024

A bit cold at night.

Very helpful and friendly

Stayed in January 2024

Great location and a family run business. Rooms are lovely with gardens and really nice breakfast.

Stayed in January 2024

Can't think of anything

Beautiful place just a couple blocks from the city centre. Very comfy and quiet. The staff go out of their way to make you feel welcome and provide any help you might need. Very much appreciated was the possibility of an early check in after spending all night on a bus. Last but not least: drinking water and a kettle available at all times. And a lady will do your laundry 2 doors down. Why stay anywhere else?

Stayed in January 2024

This is such a hidden gem and really exceeded our expectations - the staff were all wonderful and incredibly helpful and welcoming, plus the breakfasts are delicious. Very good value compared to other places we had looked at

Stayed in January 2024

Shower curtains, but this is very minor

We felt very good taken care of, lots of recommendations to do, you can also book tours at the reception. Room is small but comfy, the garden is really nice. Also the area is very walkable and safe from the city. Breakfast is nice (but the same everyday) We decided to extend our stay for two days as we liked it so much in San Chris and Ocho Barrios!

Stayed in January 2024

Nothing

Beautifully kept up , clean , tidy and with lovely verandas and garden .

Stayed in January 2024

Our stay was too short!

Amazing. Everything was absolutely perfect. We felt right at home from the moment we met Luis and his son (who helped me soo much answering my many questions! Muchas gracias!.) The hotel is beautiful, the vibe is great. The rooms are simple and clean and everything you need is there (and if not, you can ask, and they will surely help you, like for the hairdryer, thank you). the shampoo was so good!!!! The staff at breakfast were so nice!!! and the breakfast was tasty! I even bought their jam! the staff will help you find and book tours in the city and nearby areas - the tours are so great! And you can pay in the hotel, which is very convenient and safe!! We LOVED San Cristobal and staying in Ocho Barrios!

Stayed in December 2023

eveything was perfect: friendly staff (english speaking) clean and good shower quiet and spacious room

Stayed in December 2023

Nothing

Gorgeous restored house, excellent attention, private entrance, well equipped kitchen.

Stayed in December 2023

The most welcoming family and staff! There's nothing but smiles and warmth from them; whatever you need, they will try their best to help and make you feel right at home. It's a beautiful space with a delicious breakfast and is conveniently located. Perfect all around! Would return in a heartbeat! Fue un gran placer de haberlos conocido a ustedes :)))

Stayed in November 2023

Would have been useful for housekeeping staff to top up our water during the stay

Delicious breakfast, comfy bed, friendly staff, nice shared spaces

Stayed in December 2023

All good

Location. Green grass nice for yoga.Traditional style.

Stayed in December 2023