Antonio Dovali Jaime 75, 01210 Mexico City, Mexico
#237 of 543 hotels in Mexico City
Guests' ChoiceBased on 103 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.1
Staff
8.5
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 8 August 2024
Pia
SwitzerlandNo hairdryer. Mexico city can get cold and you want to be able to dry your hair. No bathrobe. Again, it is cold when you walk to and from the pool area. There is a coffee machine in the room but no tea bags.
The staff was friendly and professional. The pool is nice and the beds are comfy and the internet works well. The location is near Samara mall.
Stayed in August 2024
Reviewed: 27 May 2024
Mercedes
United KingdomBreakfast was really bad. Coffee undrinkable
Spacious room, comfortable beds
Stayed in March 2024
Reviewed: 27 May 2024
Mercedes
United KingdomBreakfast was not very good. Coffee was horrible. Undrinkable
Size of the room, comfortable beds, spacious bathroom.
Stayed in March 2024
Reviewed: 17 April 2024
Jazmin
United Kingdom.
.
Stayed in April 2024
Reviewed: 26 February 2024
Marlene
MexicoThe y charged a los for the pet and the Page was not crear aboyo it beforehand
It was comfortable
Stayed in February 2024
Reviewed: 9 December 2023
Lone
United StatesNo complaints.
Location is decent--not for tourist sights, but if you need to be in CDMX for work, you probably will want to stay in Santa Fe, The fitness center was decent, and the wifi was good. People were friendly.
Stayed in December 2023
Reviewed: 8 November 2023
Bing
CanadaNot much to see around the area except for the mall.
Near the mall and lots of places to eat
Stayed in November 2023
Reviewed: 5 November 2023
Abalona
United StatesThe towel rack in the shower was so high, that I couldn´t reach the towels. I had to use the small face towels after my shower, instead. Also, when I googled hotels near my friend´s restaurant in Roma (a last-minute event), this hotel popped up for some reason. Lovely hotel, but getting to the Roma neighborhood took 45 minutes with traffic. Of course, this is not a gripe against the hotel, at all! This is just a reminder that if you have business close to Condesa, Roma, or Polanco, know that Santa Fe is quite a distance and give yourself lots of time for traffic congestion! Or, book a place closer.
The reception staff were welcoming and professional. The hotel seemed clean, had good security, and a restaurant for breakfast. Easy to order Uber, as well.
Stayed in November 2023
Reviewed: 30 August 2023
Alessandro
BrazilBreakfast never starts at 6:30h as informed by hotel.
Stayed in August 2023
Reviewed: 19 June 2023
Abhijit
IndiaThey didn't provide dental kits
Clean rooms
Stayed in June 2023
Reviewed: 19 May 2023
Angelica
United Statesthe toilet wasn’t flushing on the first room
.
Stayed in May 2023
Reviewed: 18 May 2023
Bhavya
IndiaSize and Space of Room
Hotel Staff
Stayed in May 2023
Reviewed: 30 April 2023
Izak
Israelonly 1 elevator was working..
breakfast was very good , the gym and the swimming pool, the room is large and comfortable, the cleaning. The location near the plaza and offices.
Stayed in April 2023
Reviewed: 27 March 2023
Miguel
MexicoN/A
N/A
Stayed in March 2023
Reviewed: 17 September 2022
Marcelo
Costa Ricatv control did not work well. tv gym did not work at all staff for breakfast was delayed
clean, location
Stayed in September 2022
Reviewed: 6 September 2022
Cristian
MexicoThe rooms.
The service.. very good. But I think the hotel can be better in their facilities.
Stayed in August 2022
Reviewed: 13 July 2022
Andrea
CanadaNothing
Breakfast and location was good
Stayed in July 2022
Reviewed: 24 May 2022
Jose
MexicoFilas largas para el check in y check out
Excelente habitacion
Stayed in May 2022
Reviewed: 20 February 2022
Marcia
PeruQ no tengan sistema de facturación en Red
La piscina
Stayed in February 2022
Reviewed: 27 April 2024
Richard
MexicoPillows and bed are not helping to sleep well and small noise from like engines nearby in the middle of the night
Location is great within corporate zone in Santa Fe and very safe environment.
Stayed in April 2024
Reviewed: 15 February 2024
Shivam
MexicoThere werent basic toiletries present in the room like crema corporal, paste etc. when asked the staff at the reception, he was too rude and responded those are only in the executive suites and you need to pay more about that
Cleaniliness, location
Stayed in February 2024
Reviewed: 28 December 2023
Alejo
ColombiaGood zone
Stayed in November 2023
Reviewed: 4 December 2022
Frendo
MexicoPillows
Everythong was greqt. Staff very friendly and great location.
Stayed in November 2022
Reviewed: 25 May 2022
Simone
Brazillight in bathroom so poor, could barely see toilets flush mechanism broken
Stayed in April 2022
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