Calle Alfa Norte Esquina con Sagitario Poniente S/N Colonia Centro, Tulum City Centre, 77780 Tulum, Mexico
#41 of 240 hotels in Tulum
Guests' ChoiceBased on 150 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.4
Value for money
9.0
Free WiFi
7.0
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End of dialog contentReviewed: 24 October 2024
Cameron
United StatesGreat location and super friendly staff. Was the most comfortable hotel of the trip.
Stayed in October 2024
Reviewed: 20 October 2024
Joanne
AustraliaGreat location. Lovely quirky decor through out the lovely garden. Very comfortable spacious room. Stage were very friendly and helpful Very convenient to have a cafe attached to the property
Stayed in October 2024
Reviewed: 23 September 2024
Elspeth
United StatesWell, it could have been free, but other than that it was perfect :D
In all my travels this has been one of my favorite stays. My daughter and I stayed a week. Stepping through the gate is like stepping into an oasis. Lush plants, little waterfalls, a parrot named Mr. FaFa, a turtle named Donatello, bright beautiful colors, a shaded sun deck with hammocks, wood chimes, and Sr. Guillermo, the manager is incredibly helpful and kind. The restaurant is small, family run, and delicious. We had breakfast there every morning. They roast their own coffee and it's amazing. I filled my suitcase with bags of coffee to give out as gifts. The hotel is centrally located and just minutes walking distance from the main street. I cannot recommend this place anymore that I am.
Stayed in August 2024
Reviewed: 19 September 2024
Hugo
United StatesThe hotel manager is overselling his place and others he have.
The hotel is super close to ADO bus station, very convenient to go to the airport. Hotel room is spacious (but noisy on the street side) The attached breakfast restaurant is very nice
Stayed in September 2024
Reviewed: 13 September 2024
Jessica
United KingdomBeds were soft for our liking but otherwise comfortable. Internet available but a bit slow.
Staff were brilliant, very helpful both before and during our stay. You can tell the pride and effort especially in the amazing garden entrance. The location is great for the town and the attached cafe was lovely - recommend visiting for breakfast
Stayed in September 2024
Reviewed: 9 September 2024
Guendalina
ItalyNicely furnished, very clean and perfect position, guillermo is an exceptional host, very kind and helpful!
Stayed in August 2024
Reviewed: 4 August 2024
Cohen
FranceIssue with the pressure of the shower, not practical at all especially for hair wash.
Very cute outdoors facilities.
Stayed in July 2024
Reviewed: 20 July 2024
Alexander
GermanyVery friendly, good location, all fine!
Stayed in June 2024
Reviewed: 28 June 2024
Nadine
CanadaN/a
Beautiful property located close to the main street and ADO bus terminal. Very clean and tidy with a lovely aesthetic and a cafe attached. Very safe with a locked gate to enter the property
Stayed in June 2024
Reviewed: 4 June 2024
Haseeb
Saudi ArabiaGOOD AMBIENCE
ALL GOOD
Stayed in May 2024
Reviewed: 25 May 2024
Tallulah
AustraliaNothing it was perfect!
It’s beautiful! The prettiest hotel I have ever stayed at! The owner puts so much love into taking care of it. It’s stunning. I loved every aspect of the hotel. The rooms as classic and beautiful. The roof top is really nice! I highly recommend
Stayed in May 2024
Reviewed: 9 May 2024
Donald
AustraliaGuillermo an excellent host. Great relaxing vibe about the place Close to all the restaurants and bars Just a short walk from ADO bus station Adjoining cafe excellent coffee and breakfast
Stayed in May 2024
Reviewed: 26 April 2024
Leona
CanadaThe bedsheets were a bit old and stained.
Beautiful spot. Wish we could have stayed longer to enjoy the rooftop terrasse. There is a nice café onsite as well. The room was comfortable.
Stayed in April 2024
Reviewed: 6 April 2024
Leslie
BelgiumThat we can't stay longer
It feels like home. "Mi casa su casa"
Stayed in April 2024
Reviewed: 5 April 2024
Oumelghait
United StatesNothing
Super clean, comfortable, quiet, and very pleasant plants everywhere
Stayed in April 2024
Reviewed: 12 March 2024
Cynthia
United StatesThe host, William, was very attentive and kept everything clean and in order. A very unusual and quirky place, nice terrace, lots of decorative touches, and a very good restaurant.
Stayed in March 2024
Reviewed: 11 March 2024
Greg
CanadaGuillermo was very hospitable, accommodating and easy to get a hold of.
Stayed in March 2024
Reviewed: 5 March 2024
Jessica
CanadaI may have misread how close this place was to the ruins, but it was farther away than we thought. However, we rented bikes and kept them at the hotel overnight so we could leave early and bike there the next morning.
Loved the personal welcome. Enjoyed the rooftop patio area. The attached cafe was wonderful.
Stayed in February 2024
Reviewed: 1 March 2024
Carolyn
United StatesLocation to town was amazing, but still quiet enough to sleep unlike being on the main drag. Walkable to so much food. Beautiful place with yummy cafe.
Stayed in February 2024
Reviewed: 24 February 2024
Tim
United StatesSmall musty smell I believe could be eliminated with fresh paint in room. TV did not work but then again wasn't there to watch TV but it would've been nice for late evening, for the price of the room.
Hotel manager was an extremely nice gentleman lots of fun to talk to. The on-site restaurant very good food and coffee the young man who ran it was extremely friendly. Met The owners and they offered us A better rate in the future. Looking forward to hopefully seeing them on next visit.
Stayed in February 2024
Reviewed: 16 February 2024
Eve
United Kingdomnothing
guillermo was incredibly helpful and hospitable. the hotel area is an amazing jungle and the room felt private and was large and comfortable with good air con. very large bed. very close to the ADO bus station and bars and restaurants
Stayed in February 2024
Reviewed: 3 February 2024
Kandis
United StatesThe WiFi wasn’t always the best, and the street noise can be a bit much, but I got used to it. I ended up adding two more nights to my stay because I loved the vibe so much.
The location was phenomenal; two blocks from the bus station and close to everything. I stayed in the penthouse, and it was spacious with a balcony and a gorgeous bathroom with talavera tiles. The onsite restaurant was clean, efficient and had healthy options. Guillermo was an amazing and easy going host. The hotel is covered in art and is a little oasis with lots of plants, water features and friendly cats.
Stayed in January 2024
Reviewed: 22 January 2024
Rob
United StatesOur host, Guillermo was very helpful and extremely pleasant to work with. The attached coffee shop served a delicious breakfast and coffee maintained by a very friendly staff.
Stayed in January 2024
Reviewed: 19 January 2024
Elvira
Germany..very gorgeous ❣️..places like this are very rarely!!
Stayed in January 2024
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