Skip to main content
  1. Hotel reviews homepage
  2. Mexico hotel reviews
  3. Quintana Roo hotel reviews
  4. Tulum hotel reviews
  5. Reviews of Maison Tulum

Reviews of Maison Tulum 3 stars

Calle Alfa Norte Esquina con Sagitario Poniente S/N Colonia Centro, Tulum City Centre, 77780 Tulum, Mexico

#42 of 231 hotels in Tulum

Guests' Choice

Review score

Based on 146 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    7.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 23 September 2024

    10
    An amazing oasis in the heart of Tulum
    • Leisure trip
    • Family with young children
    • Deluxe Queen Studio
    • Stayed 7 nights

    Well, it could have been free, but other than that it was perfect :D

    In all my travels this has been one of my favorite stays. My daughter and I stayed a week. Stepping through the gate is like stepping into an oasis. Lush plants, little waterfalls, a parrot named Mr. FaFa, a turtle named Donatello, bright beautiful colors, a shaded sun deck with hammocks, wood chimes, and Sr. Guillermo, the manager is incredibly helpful and kind. The restaurant is small, family run, and delicious. We had breakfast there every morning. They roast their own coffee and it's amazing. I filled my suitcase with bags of coffee to give out as gifts. The hotel is centrally located and just minutes walking distance from the main street. I cannot recommend this place anymore that I am.

    Stayed in August 2024

  • Reviewed: 19 September 2024

    8.0
    Well located hotel close by the bus station
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The hotel manager is overselling his place and others he have.

    The hotel is super close to ADO bus station, very convenient to go to the airport. Hotel room is spacious (but noisy on the street side) The attached breakfast restaurant is very nice

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    Beds were soft for our liking but otherwise comfortable. Internet available but a bit slow.

    Staff were brilliant, very helpful both before and during our stay. You can tell the pride and effort especially in the amazing garden entrance. The location is great for the town and the attached cafe was lovely - recommend visiting for breakfast

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nicely furnished, very clean and perfect position, guillermo is an exceptional host, very kind and helpful!

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Issue with the pressure of the shower, not practical at all especially for hair wash.

    Very cute outdoors facilities.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very friendly, good location, all fine!

    Stayed in June 2024

  • Reviewed: 28 June 2024

    9.0
    Wonderful stay close to everything you need
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Beautiful property located close to the main street and ADO bus terminal. Very clean and tidy with a lovely aesthetic and a cafe attached. Very safe with a locked gate to enter the property

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    PEACEFUL AND RELAXING
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights

    GOOD AMBIENCE

    ALL GOOD

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    Beautiful hotel in Tulum! Must stay here!
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Nothing it was perfect!

    It’s beautiful! The prettiest hotel I have ever stayed at! The owner puts so much love into taking care of it. It’s stunning. I loved every aspect of the hotel. The rooms as classic and beautiful. The roof top is really nice! I highly recommend

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    A big thumbs up and would stay again
    • Leisure trip
    • Couple
    • Penthouse Suite - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Guillermo an excellent host. Great relaxing vibe about the place Close to all the restaurants and bars Just a short walk from ADO bus station Adjoining cafe excellent coffee and breakfast

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Very charming!
    • Leisure trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    The bedsheets were a bit old and stained.

    Beautiful spot. Wish we could have stayed longer to enjoy the rooftop terrasse. There is a nice café onsite as well. The room was comfortable.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Oasis in Tulum
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    That we can't stay longer

    It feels like home. "Mi casa su casa"

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Guillermo was always available to answer any question
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Studio
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    Super clean, comfortable, quiet, and very pleasant plants everywhere

    Stayed in April 2024

  • Reviewed: 12 March 2024

    9.0
    A memorable stay while in Tulum, a place with lots of character.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The host, William, was very attentive and kept everything clean and in order. A very unusual and quirky place, nice terrace, lots of decorative touches, and a very good restaurant.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Seemless
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Guillermo was very hospitable, accommodating and easy to get a hold of.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I may have misread how close this place was to the ruins, but it was farther away than we thought. However, we rented bikes and kept them at the hotel overnight so we could leave early and bike there the next morning.

    Loved the personal welcome. Enjoyed the rooftop patio area. The attached cafe was wonderful.

    Stayed in February 2024

  • Reviewed: 1 March 2024

    8.0
    Gorgeous local family run hotel a few blocks off the Main Street in Tulum
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location to town was amazing, but still quiet enough to sleep unlike being on the main drag. Walkable to so much food. Beautiful place with yummy cafe.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Would gladly stay again ...
    • Leisure trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 2 nights

    Small musty smell I believe could be eliminated with fresh paint in room. TV did not work but then again wasn't there to watch TV but it would've been nice for late evening, for the price of the room.

    Hotel manager was an extremely nice gentleman lots of fun to talk to. The on-site restaurant very good food and coffee the young man who ran it was extremely friendly. Met The owners and they offered us A better rate in the future. Looking forward to hopefully seeing them on next visit.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    guillermo was incredibly helpful and hospitable. the hotel area is an amazing jungle and the room felt private and was large and comfortable with good air con. very large bed. very close to the ADO bus station and bars and restaurants

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Delightful!
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights

    The WiFi wasn’t always the best, and the street noise can be a bit much, but I got used to it. I ended up adding two more nights to my stay because I loved the vibe so much.

    The location was phenomenal; two blocks from the bus station and close to everything. I stayed in the penthouse, and it was spacious with a balcony and a gorgeous bathroom with talavera tiles. The onsite restaurant was clean, efficient and had healthy options. Guillermo was an amazing and easy going host. The hotel is covered in art and is a little oasis with lots of plants, water features and friendly cats.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Studio
    • Stayed 3 nights

    Our host, Guillermo was very helpful and extremely pleasant to work with. The attached coffee shop served a delicious breakfast and coffee maintained by a very friendly staff.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    ..very gorgeous ❣️..places like this are very rarely!!

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff was amazing. Close to main road. Cafe next/below was tasty and good value. Shout out to Humberto for his hospitality and helpfulness. Room was clean and comfortable.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    A very nice restaurant and kind staff got the day off to a good start.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights

    A bad shower. Poor water flow. A long time to get hot water.

    Good location. Nice, quint layout.

    Stayed in January 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties:

gogless