Humboldt, 68000 Oaxaca City, Mexico
#21 of 206 hotels in Oaxaca City
Guests' ChoiceBased on 39 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.5
Staff
9.6
Value for money
9.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 15 November 2024
Pauline
United Statesit was a bit noisy sometimes. dog barking, loud engines from the street. there was noise from upstairs, sounded like someone was rolling their suitcase and walking in high heels and I could hear it clearly. the pot we used to boil water had a funky residue in it, and even after we washed it, the second time still had some strange residue that rose to the top of the boiling water and stayed there.
the decor of the room was beautiful, very spacious with kitchen. it was very easy to check in, even though there wasn't an official lobby. the rooftop area was well decorated. the pool was very aesthetic, although i'm not sure if it was really big enough to swim in. just big enough to take a cooling dip.
Stayed in November 2024
Reviewed: 9 November 2024
Luis
United StatesDoesnt have a restaurante
Stayed in October 2024
Reviewed: 31 October 2024
Veronique
CanadaThe bed was too hard for us, and the staff kept forgetting to replenish the coffee pods in the morning. There is no lobby and the staff is only there at certain times of the day.
We had literally an apartment sized room with a living room and a kitchen. It is very quiet and in great location. Beautiful decoration. The staff was very pleasant and helpful when they were there. Highly recommend as long as you don't expect a more traditional hotel service. Very clean and great amenities.
Stayed in October 2024
Reviewed: 19 October 2024
Patricia
ColombiaBeautiful property that exceeded our expectations. We stayed in a room on the top floor and it was comfortable and quiet.
Stayed in October 2024
Reviewed: 13 October 2024
Casey
United KingdomBroken hairdryer
Beautiful property. Great location and very quiet. Felt very safe
Stayed in September 2024
Reviewed: 7 October 2024
Tayla
United StatesPicturesque property, particularly enjoyed the pool and rooftop deck. Rooms were brand new and included everything we needed for a pleasant stay.
Stayed in October 2024
Reviewed: 26 August 2024
Stephanie
AustraliaEverything was 10/10 only feedback is A mini fridge in the room would have been good to keep water cold
Great location! The pool is beautiful and nice to have to cool down in the middle of the day when it gets too hot. The staff were all so lovely and helpful. The check in process was extremely smooth and the electronic locks were great. Rooms were comfortable and clean. The architecture of the building is stunning and the rooftop is also amazing.
Stayed in August 2024
Reviewed: 30 July 2024
Francis
Mexicono wifi, no fridgen, no coffee maker, ac was poor
Stayed in July 2024
Reviewed: 20 July 2024
Kayla
United StatesNothing. Everything was great!
Beautiful design, friendly staff, great location. I loved the terrace and the pool area. Comfortable bed, good ac and wonderful shower pressure.
Stayed in July 2024
Reviewed: 22 June 2024
Katherine
United StatesOur flight was delayed and we missed one night. Still had a solid 4 nights. Thank you!!!!
Nicest place I've ever stayed. We had the deluxe suite with two bedrooms and private terrace. One of the most comfortable beds I've ever slept in (besides my own). Devine aesthetics and soothing space. Felt private and secluded. The pool. The welcome mezcal shots. Would go back in a minute.
Stayed in June 2024
Reviewed: 9 June 2024
Jad
United KingdomThe swimming pool isn’t really useable as it’s too small.
Lovely property which is well finished and comfortable throughout, feels very premium and high quality!
Stayed in June 2024
Reviewed: 30 May 2024
Carlos
PanamaGreat location, pleasant staff and wonderful room and attention.
Stayed in May 2024
Reviewed: 30 May 2024
Myles
United KingdomNo coffee machine in the room - but there was plenty of options nearby so not a big issue.
Perfect location, within a few minutes walk of the very centre of Oaxaca. It is a very boutique hotel with exceptional finishes and a very modern feel. The swimming pool is a real bonus during the hot afternoons and the staff were all very helpful.
Stayed in May 2024
Reviewed: 28 May 2024
Ds
MexicoTwo things missing: -A body mirror -A bottle opener for the wine Everything else was amazing.
The interior design of the room is superb! We enjoyed the centric location and the shared spaces are incredible. Also the staff was pretty kind and helpful.
Stayed in May 2024
Reviewed: 21 May 2024
Joseph
United StatesNothing to not like
What a fantastic place. The property is quiet, secure and peaceful. The staff is AMAZING. Attentive, kind, and overwhelmingly helpful. I left 1500 dollars out and when it was found they left me a note letting me know that they had put my money in the safe. What incredible people and an incredible property. Everything I needed they provided, and the space itself was beautiful - filled with art and possessing a level of craftsmanship that is hard to fathom. I did not know how great a decision I had made when I picked this place to stay, but what a pleasant surprise - they were, it is - far better than I could have imagined.
Stayed in May 2024
Reviewed: 8 May 2024
Sunitha
IndiaThe room had everything, it feels like a home and not a hotel and is well designed. The staff are lovely and the location worked for us.
Stayed in May 2024
Reviewed: 25 April 2024
Christian
GermanyIt is advertised as a 5* hotel, but actually it is a modern concept of an Airb&b. No check-in or checkout, but always somebody present in the house, very friendly, but only spanish speaking. We did not 😬. We missed a fridge in the room since there is no beverage or food available on the premises. Laying at the pool or on your terrace with no drinks is a pitty…
A fantastic location with beautiful architecture and decor. Just 5min to the center and downtown restaurants and bars. Overall a very pleasant experience.
Stayed in April 2024
Reviewed: 25 April 2024
Jentse
TaiwanLocation is goog and quiet. In the early morning you can hear bird sounds outside of window. The room decoration is exellent, full of Oaxaca elements.
Stayed in April 2024
Reviewed: 20 April 2024
Ursula
United KingdomNot a criticism but a suggestion, it would be lovely to have a small honesty bar by the pool, so guests could grab a cold drink whilst they were relaxing!
Beautifully designed and tasteful rooms. Brilliant location close to the centre of Oaxaca but still pretty quiet. Lovely to have the pool in the afternoons. The host helped us out with a great mezcal tour too. Very good value for money for the quality of the accommodation.
Stayed in April 2024
Reviewed: 19 April 2024
Peter
United KingdomAir con was poor . No chilled water
Great location , pool , staff very helpful
Stayed in April 2024
Reviewed: 9 April 2024
Chris
FranceMore amenities like morning espresso or some food options. Water in the rooms or a large area where we could fill up on water. This feels more like an Airbnb with self-check in and no restaurant options, but plenty nearby outside of the hotel.
Very beautiful hotel- not really a hotel more of a small boutique house- with lots of great design. Pool was small and quiet for the hot days and we had a terrace which was nice.
Stayed in April 2024
Reviewed: 4 April 2024
Sara
United KingdomGreat design and comfort The staff is very good
Stayed in April 2024
Reviewed: 27 March 2024
Joy
United StatesSome details on check-in and check-out show some marks of being a newer hotel. Address listed did not have a number associated with street, and we had difficulty checking in, as the gate is locked and there was no way to contact staff inside (phone number listed online did not connect and no doorbell), which lead to about 20min wait outside the hotel. Additionally, check-out time was listed incorrectly on Booking, and staff knocked our door an hour early.
Incredible hotel room. Really hit the mark on modern, clean, with great cultural details. Staff was very attentive and friendly, great welcome cocktail. The room is very comfortable, spacious, and relaxing, AC functions well, bed was comfortable, and shower worked great and we loved the robes and slippers. The pool area is also a wonderful place to unwind, it gets good shade in the hot part of the afternoon. It was a little too cool to swim when we visited, but I bet the pool would be incredible in the hotter months, and it looked clean and well taken care of.
Stayed in February 2024
Reviewed: 10 March 2024
Corinne
United StatesNot the property, but because the property was new, we couldn’t find a website and it was not on Google maps so our taxi from the airport did not know where it was.
The property was gorgeous, clean and safe. There was a beautiful rooftop as well which was a pleasant surprise. José was so helpful and accommodating. The hotel got us a crib for our 5 month old baby. Our room was huge and very comfortable. The pool was a nice break from the heat. The location was perfect to walk everywhere. Cannot recommend enough.
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content