KM. 10 Camino Isla de la Piedra Mazatlán, Sinaloa 82267, 82267 Mazatlán, Mexico
#17 of 89 hotels in Mazatlán
Guests' ChoiceBased on 56 hotel reviews
8.8Cleanliness
8.9
Comfort
9.0
Location
8.0
Facilities
8.8
Staff
8.5
Value for money
8.5
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 July 2024
Micaela
United StatesOur shower head was broken and the beds are a little hard for my liking.
The location was perfect for getting away from the city. And had amazing views of the ocean.
Stayed in July 2024
Reviewed: 16 July 2024
Dario
United StatesNo clothes washer in the unit as stated in the booking it’s a little far from the main attractions
The secluded area and the view
Stayed in June 2024
Reviewed: 20 December 2023
Penny
CanadaA little pricey
Beach and pool quiet!!
Stayed in December 2023
Reviewed: 27 July 2023
Marek
United States10 minutes ride from the Airport to hotel ,550 Pesos each way! Ouch , that's Expensive. Rent you own car, is cheaper!
Verry nice ,quiet, private property close to the beach. The rooms are nice. 30 minutes from Mazatlan. You need own car to get around ,as Taxis are Verry Expensive ,and Uber don't service this property.
Stayed in June 2023
Reviewed: 21 May 2023
Brenda
United StatesBeautiful location, gorgeous golf course, great staff!
Stayed in May 2023
Reviewed: 24 March 2023
Katya
United Statesaccessibility to town was limited. private transportation is needed to get to the main city area and to the isla de La piedra
Stayed in March 2023
Reviewed: 24 March 2023
Andrea
United Stateshow far it was from the coty
beautiful
Stayed in March 2023
Reviewed: 3 February 2023
Welle
United StatesA lot of the electric outlets didn't work
Isolation
Stayed in February 2023
Reviewed: 27 January 2023
Adriana
United Statesit was a lot of construction and noise, and garbage all around the properties and golf course the ocean wasn’t good to swim there are not kids activities and you need transportation to take you yo the restaurants. just credit card payments for everything, they should have the option to pay cash
the location was great, the suite was really nice and the stuff was very friendly great pools and spas
Stayed in January 2023
Reviewed: 24 July 2022
Malaquias
MexicoEverything was far from the hotel.
Loved the place, the condo was perfect.
Stayed in July 2022
Reviewed: 13 July 2022
Christine
Mexiconothing is walking distance
It’s a beautiful hotel, it’s private and not crowded. It has a beautiful beach, we got to see the most beautiful thing right in front of us a sea turtle laying it’s eggs, beautiful experience!
Stayed in July 2022
Reviewed: 13 July 2022
Christine
MexicoThe only thing we didn’t like was that we needed to call for transportation every time we wanted to go anywhere around the resort because the restaurants are not walking distance, other than that everything was wonderful.
It’s a beautiful hotel, I enjoyed the fact that it’s more private and not crowded, the swimming pool area was beautiful and clean, we enjoyed our morning breakfast at the Paloma restaurant with the perfect ocean view and breeze:) Thank you to the very nice cleaning lady that always made sure our room was as we needed with an extra touch.
Stayed in July 2022
Reviewed: 5 July 2022
Rodolfo
United StatesPrivacy, beach front, pool and view
Stayed in July 2022
Reviewed: 4 April 2022
Jim
CanadaTransportation between facilities in an enormous resort geographically.
There is limited food and drinks available where we stayed. Restaurants are a very long way away and you need to call for a shuttle ride to get to a restaurant. We waited outside in the parking lot where we were told to go for an hour for dinner. Staffing shortage is a big problem and is really really ruining the experience of an exceptional facility.
Stayed in April 2022
Reviewed: 5 March 2022
Jenaya
Canadanot necessarily a bad thing but the only negative if you want to look at it that way is it’s under construction.
the golf course is beautiful. the staff for the most part is extremely friendly. the view is incredible.
Stayed in March 2022
Reviewed: 6 January 2022
Tomaslange
MexicoKitchen only equipped with limited stuff. A little more tableware and kitchenware would be helpful, particularly for longer stays.
Great location. Very spacious appartment.
Stayed in January 2022
Reviewed: 16 December 2021
Matt
Canadaabsolutely nothing
loved everything about the place
Stayed in December 2021
Reviewed: 3 July 2024
Ornelas
United StatesNothing
Property and staff really bad
Stayed in June 2024
Reviewed: 4 July 2023
Audrey
United StatesRoom had a number of maintenance issues: a/c leaking from ceiling, door handles missing/broken on cabinets, patio door, wi-fi signal weak. Beach out front was too dangerous to swim with the strong current. Far from any town, so have to drive to get anywhere. The kids club and shuttle were not operating when we went.
Great Pool, large rooms, friendly staff, quiet, peaceful, not crowded.
Stayed in June 2023
Reviewed: 2 May 2023
Larry
United Statespoor maintenance. their was a loud party going on ALL night, until 5am, and the resort refused to do anything about it. they stated that it was a wedding party, and the majority of the guests were there for the wedding, so they allowed the loud noise to continue without any concern for our comfort.
the property was newer, but it is not being maintained.
Stayed in May 2023
Reviewed: 16 April 2023
Miguel
United StatesEverything was good except that you have to drive between 50-60 min to go to Mazatlan plus you got to pay a toll
The room was clean and it was what i expect
Stayed in April 2023
Reviewed: 6 April 2023
Judie
United Stateslocation
golf
Stayed in April 2023
Reviewed: 22 March 2023
Christopher
United StatesFacilities need maintenance. Master bedroom Shower and one sink were not working properly. No coffee maker.
Stayed in March 2023
Reviewed: 2 January 2023
Nazreen
United Stateslocks are old
pretty and on the ocean
Stayed in December 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content