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Reviews of LUNA AZUL BY UVAS 3 stars

AV 25 CON CALLE 10, 77600 Cozumel, Mexico

#10 of 58 hotels in Cozumel

Guests' Choice

Review score

Based on 66 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    8.2

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    9.0

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 5 June 2024

    8.0
    Why it is a3 stars hotel- there's potential for 4stars!
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast consists only of scrambled eggs, beans, toast, a very melted butter, strawberry jam and sometimes fruit. Ione juice and coffee. If the butter was kept in the fridge and maybe there was fresh bread, or dinner variation between the days it would be great. They have a water fountain, but it's from temperature (so, 30+ degrees). There's no frigobar, but the receptionist was kind and let me use their fridge to cool some water (it hits up on the 15 min walk from the city to the hotel)

    The rooms are spacious, emplyoees are kind and we also have free access to a beach club(but you need to take 30 min taxi). Good AC, confortable beds

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The room was a little basic.

    Everything was great.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nada

    Nothing not to like, pretty, clean, quiet, friendly staff. We scored a very attractive price on Booking though, the regular rate would have been a bit high to my taste

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The outside noises were loud but that is not the fault of the hotel

    Very clean, close to everything!

    Stayed in May 2024

  • Reviewed: 8 April 2024

    8.0
    Clean pleasant affordable stay
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Bed was hard. Only provided sheets

    Cute. Basic clean rooms with cute courtyard and pool. Quiet

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Great staff, location, and value!
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    The staff was the best part!! All were kind and friendly, provided recommendations, and catered to our vegetarian diet. David the front desk staff in the evenings was so kind to recommend places to eat and visit. Location is walking distance to the pier!

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Affordable and decent
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    I needed to ask for a blanket, they only give sheets. Rooms are a little dumpy but for the price it was great. I’d stay again if budget is an issue. A sweet spot

    The pool was nice. Rooms were quiet. Decent rooms, nice staff! Hot water!

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    We enjoyed our stay and would return.
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    We requested a room with a balcony which we got. It was on the street side which was a bit noisy. Next time we would skip the balcony and request in inner room.

    Breakfast was good if somewhat limited.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No hot water.

    Nice property in good location. Reasonably quite neighborhood. Good breakfast.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    10
    Nice, quiet, clean and well equipped👍
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Fast and efficient booking, check-in and out. Quiet, clean, well equipped and nice!

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Lovely hotel slightly away from the bustle of the centro
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The water pressure in the shower was not strong. There is not a safe in the room.

    The front desk staff were friendly and helpful. My room was clean and the AC and WiFi worked well. The pool was also nice. The breakfast was very simple - eggs, beans, fruit, coffee, but totally fine. The location is in a quiet neighborhood. You get free entrance to the Playa UVAs beach club if you stay here which saves the $15 entrance fee and the beach club is great.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Absolutely peaceful and tranquil
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 5 nights

    THe only complaint I have is that the breakfast was the same everyday. It would have been nice to have a little variety. The breakfast would be good for a day or 2 but after 5 days it was dull and not plentiful. Some sausage or bacon would have been nice to go with the spanish eggs. NOt everyone likes onion in their eggs and there was no alternative. Some cereal would have been great.

    Everything was great, quiet environment, clean rooms, friendly staff great location. Overall was a great location and the pool was absolutely fabulous. I would absolutely stay there again when I return

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 7 nights
    • Submitted via mobile

    The location.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Good value for money, with an improved breakfast and attention to noise sealing would elevate to gre
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast very basic, toast from a bag, coffee not great. Road noise high in room. Poor seal around balcony door let road noise in.

    Staff were great. Location good for needs.clean facility.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Excellent Place to Stay
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Pretty grounds, nice room, very hot shower, excellent location, exceptional breakfast, microwave in the dining area where I could make my morning tea, affordable, darling staff, clean.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    10
    A very good place to stay in Cozumel
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    We had an excellent stay. Staff is 0resent 24h and very helpful to all our requests. From towels to services and activity trips. Very quiet even at full capacity. We loved our stay ans definitely coming back here when at Cozumel.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    9.0
    Good experience. Cheap.
    • Leisure trip
    • Group
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    A little bit far away from the center

    Really nice and cheap hostal. The room was big and clean. Nice pool. Pretty good breakfast includes. Bike rental service

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy (thin walls, bad Windows, loud traffic and lots of barking dogs all night). Scooter was stolen from hotel parking

    Nice staff, beautiful room, nice balcony,

    Stayed in January 2024

  • Reviewed: 3 January 2024

    10
    From the first moment of iterating with staff until check out, the staff were attentive and caring. The physical feature
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Clean, stylish, great value

    Stayed in January 2024

  • Reviewed: 22 December 2023

    10
    Very kind owner!
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing owner

    Stayed in December 2023

  • Reviewed: 30 November 2023

    8.0
    Good value for money in Cozumel
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    No hot water in the shower. Very poor breakfast and low quality. The chairs at the pool very uncomfortable. There is a closet in the room but no shelves or something to put your stuff so it's useless. As it is a quite new hotel, I hope they can learn from the clients' reviews and make some things better. The place has a very good potential.

    The hotel is very nice with a cute pool. The room was big enough for 2 people, the bathroom quite small. 2 comfortable beds. 15 min walking from the pier and the city center but if you don't like walking taxis are quite cheap.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Great Hotel far away from the Cruise ship trouble, but just a 10 minute walk to the city center. Owners are super friendly and helpful. And the best is the cuddly puppy Felipillo ❤️🐶

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Poor breakfast 😢. Would love a small fridge in the room.

    Location, cleanliness, staff & the price.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Big, comfortable beds, hot showers, quite, clean

    Stayed in November 2023

Showing 1 – 25

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