Libertad 2 San Sebastián Xolalpa, Teotihuacan Estado de Mexico, 55824 San Juan Teotihuacán, Mexico
#2 of 23 hotels in San Juan Teotihuacán
Guests' ChoiceBased on 26 hotel reviews
9.6Cleanliness
9.8
Comfort
9.8
Location
9.5
Facilities
9.6
Staff
9.9
Value for money
9.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 June 2024
Roberto
CyprusNothing. Note that the sewer system of the town isn't great, and I stayed in 3 different locations, and all had the occasional rare smell.
Antonio, the owner, was very accommodating. The place was clean, and the location is a 15 - 20 min walk from the entrance to the pyramids. He went in the rain to change money for me and even drove me at 4am to MEX airport (economically), so I couldn't have asked for a better host.
Stayed in June 2024
Reviewed: 19 February 2024
Nico
SwitzerlandAccessible and Safe
Stayed in February 2024
Reviewed: 31 January 2024
Roaming
DenmarkWish we could have stayed longer. The place is an absolute gem!
Fantastic hosts! Secure parking in gated courtyard right in front of the room. Perfect for motorcycles! Huge tastefully decorated room. Very comfy furnitures including the beds. Very clean! Free drinking water, capuchino and tea. The host even offered to do our laundry if we had any. Within walking distance of the great pyramids in Teotihuacán. Shops and restaurants nearby.
Stayed in January 2024
Reviewed: 16 November 2023
Helen
United KingdomNothing
Great value. Amazing stay wish we could have stayed longer. Everything was perfect and our hosts were so friendly. Beautifully decorated, everything you need: drinking water, hot water for coffees/teas, hot shower, clean, even let us use the washing machine. Well located close to the pyramids. Room for parking!
Stayed in November 2023
Reviewed: 10 November 2023
Natalia
PolandYou can indeed hear the trains passing at night, but earplugs should solve this small inconvenience.
A wonderful place and even greater owners!
Stayed in November 2023
Reviewed: 26 October 2023
Jonas162
GermanySuper nice host, the room was really clean and comfy. Antonio even dropped us of at the bus terminal.
Stayed in October 2023
Reviewed: 6 March 2023
Duncan
United StatesI booked it by accident for that same night. They didn't have to let me out of it but they did, and went through some trouble to get my refund done. Outstanding staff. I can't say about anything else.
Stayed in December 2022
Reviewed: 16 February 2023
Paulus
Germanyclean furniture nice host
Stayed in February 2023
Reviewed: 3 February 2023
Copp
CanadaNothing
The hosts were very nice. Booked my Air balloon ride for me. Walked me to the bus stop. Bed was super comfortable.
Stayed in February 2023
Reviewed: 20 November 2022
Loren
United KingdomNothing!
It’s a lovely, spacious room, a nice bathroom, comfortable beds and pillows. The owners are very responsive and informative to our questions either asked or sent via text.
Stayed in November 2022
Reviewed: 4 May 2022
Hannes
Germanyvery clean. nice guy. big room. good amenities. close to the pyramids.
Stayed in May 2022
Reviewed: 1 March 2022
Claire
MexicoNo breakfast, but plenty of options within walking distance. Very comfortable accomodation, nice design. Very helpful owners. Spotlessly clean. Hot and cold drinking water in the room. Comfortable beds. Good shower (better used in the early afternoon for solar hot water). Well maintained property throughout.
Stayed in December 2021
Reviewed: 1 March 2022
Nico
SwitzerlandThe host Marco was a Super Friendly guy and his wife aswell. He let us drive around with his quad bike for free and provided us everything we needed and he made sure we were fine at all Times.
Stayed in February 2022
Reviewed: 3 May 2023
Christine
United StatesFelt a bit like a cave or garage.
Wonderful hostess-very accommodating. Good bathroom and shower. Comfortable beds. Good access to Aztec pyramids
Stayed in April 2023
Reviewed: 30 April 2023
Peng
AustraliaSignage outside property
Owner extremely helpful
Stayed in April 2023
Reviewed: 23 December 2022
Johanna
CanadaIt was missing a chair to work on a desk, as well as toilette paper. I had to plug the water machine myself, and ask for the correct wifi code because the one written in the room wasn't correct. It got very noisy outside at night with fireworks up from 6pm to 11pm. It was too pricey for a solo traveler
The room was big and clean. The staff was friendly. Very nice modern shower. They included instant coffee and a mug, which was a nice touch.
Stayed in December 2022
Reviewed: 25 June 2024
Roberto
CyprusThere are no comments available for this review
Stayed in June 2024
Reviewed: 23 June 2024
Claire
United KingdomThere are no comments available for this review
Stayed in June 2024
Reviewed: 12 June 2024
健之伸
JapanThere are no comments available for this review
Stayed in June 2024
Reviewed: 11 March 2024
Bernard
FranceThere are no comments available for this review
Stayed in March 2024
Reviewed: 26 October 2023
L
NetherlandsThere are no comments available for this review
Stayed in October 2023
Reviewed: 17 March 2023
Ryanjo
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 9 December 2021
Claire
MexicoThere are no comments available for this review
Stayed in November 2021
Reviewed: 10 July 2023
Jan
GermanyThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content