The bedroom we had could have used more light, for example near the night tables to make it even more cozy and definitely in the bathroom near the mirror.

Beautiful hotel in a neighbourhood that is yet developing with already nice cafes and boutiques around. We really liked the design, the staff was very friendly and the bed was extremely comfortable. The hotel provides some bikes which is a good option to move around from the hotel to the beach and city centre.

Stayed in October 2023

Little challenge to find. We were alone. When checking out, no one was there. No coffee or fresh water available. It’s in an area with a lot of construction work. Within one or two years probably much more to do.

Nice design, modern, hip hotel. Very quiet located.

Stayed in October 2023

nothing, all was good!

We loved the coziness, the staff and the food! The style of the hotel was of good taste. The staff was very friendly and always smiling. Breakfast was homemade every morning in front of us.

Stayed in June 2023

little noisy in the night, location far from the centre

clean

Stayed in February 2023

you will need to find a parking spot since there is no possibility to park at the hotel

the staff is very friendly and helps out a lot, the design and interior of the hotel is great as well as the food that was served on the rooftop

Stayed in January 2023

Additional bikes would be helpful, and the atrium like style of the center of hotel where the rooms are off means that you can easily hear noises such as the opening of other hotel room doors, etc. but altogether the area and other guests were quiet.

Nice location tucked away from the busyness of Tulum center. It's in Aldea Zama which seems to be an up and coming area with higher end apartments being built, and there are a handful of restaurants and shops nearby within walking distance. You get the sense you're in a small community area with many ex-pats or tourists. It takes about 20-25 minutes walking to get to Tulum center and about 25 minutes on bike or over an hour walking to get to the beaches, so getting bikes is recommended. However, there are more people wanting to take the hotel bikes than are available, so we had to rent our own from a different shop which added to our costs. The pool area on the roof is a nice hangout spot.

Stayed in January 2023

They had a bar/ restaurant area but it wasn’t working. It’s a shame because it would have been very convenient just to have breakfast near the pool or downstairs by the bar. I think it would also bring the hotel to live, as it was fully booked but we never encountered anyone.

The hotel was very beautiful and nicely located. We weren’t aware, but the hotel is located in a private area so if you don’t have a car to leave at night, watch out for the prices of the restaurant around, they are all extremely expensive (10€ for a bottle of water / 30€ for literally 3 raviolis/ 15€ for a cocktail). However, if you have a car, this area is very nice. It’s very near the beach (you can cycle or walk) and near the city center. You will also see some of the most beautiful houses and new restaurants, as well as, a mini market, rental bikes shops, caffès, yoga centres, tattoo shops etc

Stayed in January 2023

There where workers and noise

The location

Stayed in April 2022

only negative (but could happen anywhere really) we got a few mosquito bites in the lobby area of the hotel compared but rooms have fans & AC which keeps them away! But I would 100% stay here again

Loved the aesthetic of the hotel. Not too busy and and layout of the hotel is really nice. Very different to other hotels I’ve stayed at and the rooms are clean with really nice shower amenities (shampoo made my hair so soft). Location is in a nice area and you can get bikes to rent at a good rate to use half day/full day. Staff are so lovely & really helped us with booking excursions as we didn’t speak Spanish.

Stayed in March 2022

Too much construction in this area…Aldea Zama

I liked the boutique hotel style. The rooms are very minimalistic. Which is a blessing! No phone, TV. The wifi connection was good so if you want to check on the rest of the world you can. The in house restaurant was good. Fresh fruit was delicious every day. There was a few menu items not available. For the most part the food was great. Lounging on the rooftop patio by the pool was very enjoyable as well. The biggest expense for myself was getting to the beach every day. The taxi price fluctuated daily! Busy weekend and it was around 400 pesos, weekdays usually around 200 pesos. Not sure why that is? Renting a scooter or bike is not for me as I am too uncoordinated! Not to mention the traffic congestion along the beach road. It was precarious at best! I would recommend this hotel.

Stayed in February 2022

Everything is open in the hotel by design, including the walls to the outside and the bedroom door isn't super well isolated from the common areas from a sound perspective. There were some construction works during the day in nearby hotels. Just plan some earplugs if you're sensitive with noises ;)

The hotel has a nice interior design, really cozy and matches well with the Tulum/jungle style. Super nice common areas with lots of couches and hammocks. Possibility to rent bikes which is good to move around Tulum.

Stayed in March 2022

The pool was not so clean but not because of people but because of the leaves and natural stuff ( mosquitoes etc.) You will not spend time in the pool anyways but good to chill in that area. The only problem was the noise, especially after partying can be a problem but we bought good earplugs and the problem was solved. You also need a motorbike or car for that area. You need a car or motorcycle anyways for Tulum if you need to visit cenotes and go different areas anyways. So all in all decent place to stay at a good price. If you have a bit more budget you can stay in Naala but this place is also pretty good.

Decent hotel with good price value. I think they listened the feedback and improved certain stuff. When we stayed the room was clean, bed was comfortable, shower was warm, Airco was working properly, it was not a damp room, clothes stayed dry, there was room for 2 large luggage and 2 carry on luggage, place to hang your clothes and a small shelf unit for other stuff. The breakfast was including omelet, bread, jams, and juice. We were not extra charged for anything.

Stayed in January 2022

nice room, nice common area, good breakfast option

Stayed in January 2022

it’s very noisy - you can hear people talking at the reception

very nice boutique hotel and friendly staff

Stayed in January 2022

the Hotel is hard to find, the breakfast could be more extensive

new Hotel, modern rooms. Overall the Hotel and rooms correspond to the Images provided on Booking.com

Stayed in December 2021

The location is not great. Not close to the centro or the beach (45-60 min walk or texi) apart of that great place.

The hotel is new and has all the facilities you need. The stuff is really helpful and gives advice about your stay in Tulum.

Stayed in December 2021

- breakfast

- the welcome - architecture and décoration

Stayed in December 2021

the room has close windows so it felt a little bit close some time. no tv or phone.

the environment at the hotel is very quit, and beautiful. the room was very clean and the staff so nice. we enjoyed staying at Koos and can highly recommend

Stayed in November 2021

The hotel was extremely peaceful with a lovely rooftop. The staff were super friendly and helpful.

Stayed in November 2021

Hotel is a little bit far from beaches. You will need to have a car or book some ground transportation in order to visit beaches, archeological parks and Cenotes. But we were prepared for that.

The value we paid was very fair based on what we got. Also, there are plenty of good restaurants nearby which is really nice. The pool is also nice! Room was rustic but very comfortable.

Stayed in September 2021

The only downside I could think of is that taking a cab from the hotel to tulum beach is quite pricy, usually it was $30 +

It’s a beautiful new hotel, i love the minimalistic interior. The bed was huge and comfortable. They have an amazing rooftop with swimming pool where i spend a lot of time. The breakfast they offer in your stay is toast and jam & coffee and orange juice. I often ordered from their menu which is amazing! They have great smoothie bowls. The location is in Aldea Zama which is quite a new area as well, and it’s getting bigger. There is not much happening there besides a couple of restaurants. But I liked the peacefulness of it.

Stayed in August 2021

- The locker in the room didn’t work - The hotel and neighborhood felt a bit « empty » but I guess we were in low season - Therefore not much to do in a walking area

- The rooftop & swimming pool - The design of the hotel in itself - The rooftop seems ready for great parties

Stayed in July 2021

Location was a bit hard to find at first as its street its not on google maps. But once you know the path, everything is easy.

Friendly staff , always helpful, great Price and Breakfast

Stayed in July 2021

The staff were wonderful, Rafael was truly customer-centric and wonderful

Stayed in July 2021