room was good but the bed wasn't king size as advertised (it was a queen bed).

breakfast, room, pool, beach access,

Stayed in September 2024

More activities around the hotel for adults and kids

Incredibly friendly staff, accommodations were modern and lovely

Stayed in September 2024

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Wonderful location. Rooms are modern and most have a beautiful view. There were plenty of beach and pool chair. Food and service are very good.

Stayed in August 2024

The restaurant food wasn’t high quality. The Spanish restaurant onsite wasn’t very good. The atmosphere was great. Servers were great but the food wasn’t good.

Clean, safe and convenient.

Stayed in August 2024

The staff was very attentive. Hotel was very clean. Will definitely be back.

Stayed in August 2024

Last day when we had to check out there was no water in both our rooms for shower. For a hotel of this level this was not acceptable

Good hotel in good location

Stayed in July 2024

Far away from the attraction and activities

Facility cleanest Friendly staff I like the smell of the lobby when I walked in

Stayed in July 2024

The hotel is good if you will be moving around, it is not too big but you will have a great time!

It is super nice, the breakfast buffet is outstanding. The staff are always nice and have a solution if you have an issue. The spa is fantastic. The hotel has a perfect location in the middle of the hotel zone. The thai restaurants is super good!

Stayed in June 2024

No place to wash off when coming back to pool area from beach. No points for that. All sand goes in swimming pool !!!

Nice pool and beach area good service

Stayed in June 2024

The food we had was very pricey. $84.00 CAD (by the pool) for 2 burgers, a beer and a soft drink seemed like quite a lot. The burgers were just okay. The restaurant by the pool was better but still pricey.

Very Happy with the room, the pool area and service, the hotel was beautiful and extremely clean. Loved the retail store and the free coupons given on check in. everyone was very polite and efficient.

Stayed in June 2024

the location of the hotel was outstanding if your not looking for an all inclusive resorts with many different restaurants just across the street. The hotel is very clean with great view on the beach and outstanding staff and services.

Stayed in May 2024

This review has been hidden because it doesn't meet our guidelines.

all nice

Pool area, bar service, margaritas!!!

Stayed in May 2024

Too crowded & very little beach front. Better not on high season.

Service & food is above the competition. Remarkable dinners & very proactive service through all the staff. Congrats on that.

Stayed in March 2024

Almost nothing, they tried to charge me way over the deal I signed up for on booking.com, like $600+ over the reservation price. I had to spend 45 minutes negotiating to get closer to the expected amount.

It is beautiful and well maintained, great rooms and bed. Linens are nice. Well designed bathroom.

Stayed in March 2024

There was construction ongoing next door. Which made it very noisy during the day. The saving Grace was, construction was stopped during the 3 days of the Christmas

Close to the beach

Stayed in December 2023

It’s a great property to relax. It doesn’t have events that I could see which might make it more interactive but if you’re not looking for that this place is amazing.

The rooms were pretty much sound proof from anyone around you. Everything was clean and the amenities were great. The breakfast was delicious

Stayed in January 2024

Fantastic 5 star resort. The pools and the beach were amazing!

Stayed in January 2024

A tube of sunscreen in the store costs 80 US dollars!

Spacious room, very clean, wonderful facilities and services is decent. One of the few hotels that is not an all inclusive.

Stayed in January 2024

Pool area needs more loungers, having to go at 6.30am to secure one was a bit of a stress, staff did their best to accomodate everyone, pricing of food in the coffee shop was crazy expensive, ridiculous pricing

Breakfast was wonderful, staff just the best, pools were super, suite we stayed in was fantastic, housekeeping just the best

Stayed in January 2024

Shower leaked really bad in the bathroom and soaked the bathroom floor each time it was used.

Really friendly and helpful staff, great hotel layout with great restaurants.

Stayed in January 2024

It was a bit expensive.

It was a very clean and elegant hotel. The staff was friendly and the guests were all well behaved.

Stayed in January 2024

There are not extra activities to do, besides the pool or jacuzzi.

Spa area is definitely a plus, very enjoyable. All staff were really kind. Location is great and the view from the room is really nice.

Stayed in January 2024

The front desk staff seemed disorganised - also had issues with my bill that they had to rectify. They had to have us switch rooms in middle of our stay so forced us to check-out for 6 hours unlike just making us switch rooms.. Lastly their coffee makers seem "smart" but not the most user friendly and were leaky and not good!

Really awesome location - wonderful beach front and indoor pools. Nice and spacious rooms!

Stayed in December 2023