Would have appreciated a Magnifying mirror in bath room for makeup application. Food was good. Would like to see adddition of more Mexican and local dishes on menu. without removing what is there. Our Friends room smaller.

Service was excellent. Employees knew our names, food preferences, were very accommodating. Decor is tasteful, classy and understated. Enjoyed the sofas by the pool and at beach instead of the usual lounge chairs. C

Stayed in June 2024

- It is a bit isolated, so you go to stay at this hotel or else you need to drive elsewhere. - The chlorine in the pool turned my son's hair and wive's a bit green.

This hotel is exceptional! Everything from the staff, the rooms, the hotel grounds, to the food, was great. I came with my family, including 3 year children (6 / 4 / 1). The staff was unbelievable in how friendly and attentive they were. There is a specific pool for children, so they stay out of the adult pool, but it is serene. The overall vibe of the hotel is pretty chill and even though there were a few other families with children, it seems to still be fairly low key. Our room was a 2 king bed with a massive terrace and private pool. The room itself was a great size, super clean and offered everything we needed. The grounds and design aesethic at the hotel are gorgeous. I'd highly recommend checking Jashita out.

Stayed in April 2024

everything perfect, maybe one thing, the cocktails were over expensive, 350mxn with 15% tip is 400mxn (22€). Even in Paris or London that is something. But there was a good choice of wine !

We had a room with direct access and a view of the sea

Stayed in April 2024

The only drawback for us was the lack of gym. Not necessarily an essential on holiday, but we would have liked to have a treadmill, as there’s not much of an option to run in the area.

What can we say about this stunning hotel?! By far one of the best we have stayed at. The architecture, style, the food (possibly the best hotel restaurant we’ve ever eaten at), the pool, the beach, the spa…everything was pretty much perfect. We had quite a windy day during our stay, which resulted in quite a few mosquitos in the bathroom - hotel services were incredibly quick to come to the room and remove these for us. The bay itself is so picturesque and serene - being a bay, the waves never get too rough, which is perfect for the activities that come as part of the price. All of the staff went consistently above and beyond and little extras like providing a packed breakfast/lunch whilst we were out on early excursions were lovely touches. Amazing, amazing hotel.

Stayed in February 2024

Relaxing place, with a very friendly staff. Outstandinding cleaniness.

Stayed in July 2023

Super in everything

Stayed in January 2023

Not a single thing

The staff was so incredible and welcoming and helpful- truly made the beautiful setting so welcoming.

Stayed in February 2023

property is fine but the exchange rate they play where they convert from the booked USD to pesos at a bad rate so when it shows up on your credit card it is higher than the original booking price is really beneath them for a high class property, just to squeeze a few bucks extra. Quote me and book with a peso denominated price, then. Left a bad taste. Staff were friendly, competent and helpful. Overall a good experience. the restaurant food and service is quite good as well.

quit, clean, well-decorated, beautiful. breakfast was very good.

Stayed in January 2023

Most breathtaking location, food, people and experience. From the staff at the reception to the waiters in the restaurant, me and my partner felt taken care of in every way. Even though there’s no phones in the hotel rooms we could contact the reception through WhatsApp which was so much more convenient. I was able to text them while by the pool to make massage reservations instead of going there or having to call from the room like one usually has to. The ritual in the spa by the beach was such a unique experience and it was amazing waking up and going to the yoga class. We had a late checkout and were able to squeeze in a boat tour. It was so so cool! The weather was perfect, the ocean was absolutely beautiful and the crew was really informative. After our snorkel there was ceviche and fresh fruit served. Now that is service. We can’t wait to come back

Stayed in January 2023

was pretty remote but that was ok

peaceful and comfy. staff was friendly and attentive.

Stayed in December 2022

We were there during the slow time which meant renovations before the crowds come back. But the hotel and restaurant staff were super accommodating. They offered complimentary massages and were great about telling us times when the noise would be loudest. Only downside is that there wasn't a gym. Some of the dishes at the restaurant were great while others were so-so.

The location is idea--away from the beach dance party set on an idyllic bay. The staff were superb--kind, efficient, and always there with any request. The rooms were well appointed and the views cannot be beat. The pool. I mean...the pool alone is magic.

Stayed in September 2022

For the expensive price, the rooms are OK and a little bare on furniture. During the heavy rainy season, our room was semi-flooded one evening when the showers were extreme. The hours of operations on the pool and the kayaking & canoe equipment was frustrating, only available from 9-5pm (when typically after 5pm is the best time to go out and kayak out of the hot Tulum sun).

Fantastic location, right on a private beach in Soliman Bay. Great restaurant with breakfast inclusive.

Stayed in August 2022

There was a faint odor of sea weed from time to time. Otherwise, everything met expectations.

Food was amazing, and about what I expected prize wise. Beach was small, secluded, quiet, and private which is what I was looking for. The bay was great for swimming and snorkeling.

Stayed in August 2022

there is a very slight smell at times which might be the seaweed but it comes and goes

lovely hospitality, great food, good spa and calm and peaceful beach

Stayed in July 2022

Location food and staff were amazing! Shuttle to and from airport was on time and private with our own SUV.

Stayed in June 2022

nothing

Great hotel staff and rooms. Great set up with everything close to hand - rooms restaurant pool and beach. all within short walking distance.

Stayed in April 2022

Not enough variety for food. Drinks were weak and overpriced.

Beautiful grounds, exceptional views. Staff was excellent and attentive. Spa treatment was amazing!! No real complaints would stay again!

Stayed in April 2022

Breakfast was fantastic with very friendly waiters

Stayed in March 2022

They could have had more food options. The only thing I can say it was amazing was the ceviche.

I liked the aesthetics and how it wasn’t in the middle of all the chaos and parties.

Stayed in March 2022

restaurant had delicious food, but a bit European. I’d have liked a couple more Mexican choices. the road to it was like the surface of the moon - please fix! the childrens pool is incredibly deep.

beautiful haven, not too busy. staff kept the beach and property wonderfully clean. there were nice areas where you could have privacy. they had great towels, which makes such a difference.

Stayed in March 2022

Food was quite expensive.

Everything was amazing! The hotel was so beautiful and peaceful and it was amazing to not be in Tulum and to have our private beach. The Spa was so relaxing and the restaurant food was amazing. Definitely recommend the Italian pasta and the all inclusive Breakfast was wonderful! We had a lovely guy who served us every morning call Marcel who made us laugh and was super friendly.

Stayed in February 2022

Staff - extremely helpful and nice Food - exceptional Beach - amazing

Stayed in March 2022

quiet, gorgeous views, beautifully designed, lots of places to be, superb attentive staff, high quality F&B

Stayed in March 2022

A separate menu for lunch and dinner would be preferable but the quality of the food makes up for the current set-up. Must try the whole fish to share. We had a whole seabass for three, caught the night before, made Meditteranean style, which is still singing on our pallet! Served on the hotel's rooftop under a full moon sky. We will be back!!!

This intimate boutique hotel is a gem! Gorgeous food, attentive service, wonderful, caring owners. Jashita's personalized service grows on you. And not to forget the superb team from Adventure Shack based on-site that took my sons and I on incredible adventures, including snorkeling in bat caves and exploring the Tulum archeological ruins with a Mayan guide.

Stayed in January 2022