Terminal 2 Aeropuerto internacional ciudad de Mexico Edificio terminal Autobuses, Venustiano Carranza, 15620 Mexico City, Mexico
#160 of 550 hotels in Mexico City
Guests' ChoiceBased on 1037 hotel reviews
8.6Cleanliness
9.0
Comfort
8.7
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Geber
MexicoA little sound and the lights
The location and the availability
Stayed in June 2024
Reviewed: 26 June 2024
Thompson
United StatesNot many signs in the airport to help you find it.
More spacious than I thought, very helpful staff, also like how secure everything was.
Stayed in June 2024
Reviewed: 24 June 2024
Abraham
United StatesNothing
All, very clean and comfortable
Stayed in June 2024
Reviewed: 21 June 2024
Jestin
United StatesThere is no elevator. The mattress is not comfortable
Location/clean
Stayed in May 2024
Reviewed: 21 June 2024
Simon
PanamaGood option to catch a few hours of sleep on a stopover at DF airport. Everything works easy, friendly staff
Stayed in April 2024
Reviewed: 20 June 2024
Figueroa
United StatesEverything good
Very clean 👍🏻
Stayed in June 2024
Reviewed: 10 June 2024
Achy4
United KingdomThe pods aren't very sound proof so when people next to me made noises I could hear. It's not really a big problem as people are generally very respectful, only making minimal noises close to check out time.
My flight arrived at the middle of the night, so this is a great option for me. Very easy to find with the instructions. Had zero trouble checking in. Facilities are very clean and quiet. The pods are more spacious than I thought, and I managed to get a few good hours of sleep!
Stayed in May 2024
Reviewed: 10 June 2024
Joseph
MexicoPeople obey the rules
Everything
Stayed in June 2024
Reviewed: 26 May 2024
Lea
United StatesCould use more signs to find it
The beds and the shower
Stayed in May 2024
Reviewed: 21 May 2024
Juan
MexicoSome people didn’t respect the rules about noise
Bed very comfortable and no noises
Stayed in March 2024
Reviewed: 19 May 2024
Julio
MexicoAll good
The installations and the concept
Stayed in May 2024
Reviewed: 17 May 2024
Brealey
United KingdomThe mattress was uncomfortable
Stayed in May 2024
Reviewed: 14 May 2024
Gerardo
CanadaMy pillow wasn't comfortable at all.
Cleanliness was exceptional. Good work there.
Stayed in May 2024
Reviewed: 13 May 2024
Roy
United StatesNo elevator
Location and price
Stayed in April 2024
Reviewed: 26 April 2024
Maby
CanadaThe cleanness of the spaces
Stayed in April 2024
Reviewed: 21 April 2024
Phyllis
United StatesThere are stairs to get to the capsule hotel and no elevator. Not fun with luggage. They're isn't an attractive place to hang out, so you're forced to stay in your capsule when you want to relax but not sleep.
Unlike the capsule hotels I started at in Japan, Izzzsleep has a door that locks for each capsule, which is very appreciated. The individual storage lockers are in the bathroom, a minus, but they are large and can fit medium size suitcases with extra stuff, which is great. Also, they'll give you a wake up knock on your capsule door at whatever time you request.
Stayed in April 2024
Reviewed: 19 April 2024
Labrada
United StatesIt was a bit difficult to get to from T1.
The cleanliness of the pod, the ease of the check-in and check out process
Stayed in April 2024
Reviewed: 19 April 2024
Valentina
ItalyThe water from the shower doesn't come out straight but it went out bad, and it was a little bit cold. The air conditioning in the bathroom and the lockers spaces was too much high, I was freezing wile I was undressing.
It was very quiet, perfect to rest before leaving for the next flight. The room was comfortable enough, the bath was good and everything was clean.
Stayed in April 2024
Reviewed: 16 April 2024
Nika
United StatesThe air was very dry but I guess that’s just the city’s problem in general.
Everything!!!
Stayed in April 2024
Reviewed: 15 April 2024
Ishmael
United StatesNone
Fast check in and easy access
Stayed in April 2024
Reviewed: 13 April 2024
Iria
NetherlandsVery convenient
Stayed in April 2024
Reviewed: 11 April 2024
Thomson
MexicoWasn’t totally sound proof
Convenient location in Terminal 2 wake up and go straight to security for your flight.
Stayed in April 2024
Reviewed: 11 April 2024
Luz
MexicoUnique experience
Stayed in January 2024
Reviewed: 10 April 2024
Triplett
United StatesThe pod was very affordable and comfortable. Each one contains its own A/C unit as well as lights and a television. Key card access to everything is made simple and everything was convenient and close.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content