Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf, 32310 Ciudad Juárez, Mexico
#14 of 24 hotels in Ciudad Juárez
Guests' ChoiceBased on 438 hotel reviews
8.2Cleanliness
8.2
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.4
Value for money
8.0
Free WiFi
6.5
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End of dialog contentReviewed: 17 March 2022
Maria
United Statesdidn’t like how the girl at the breakfast bar was so rude! she has an attitude while serving people and when you asked her for something she made a face and amber made it to for you! I had asked for a pancake for my son and she too 45 and never took it
the pool room location.
Stayed in March 2022
Reviewed: 2 March 2022
Juan
Tongaroaches in the bed and in the lamp
nothing
Stayed in March 2022
Reviewed: 7 February 2022
Yessica
United Stateslow maintenance, very dirty, staff was rude. never coming back here
the Windows facing the lobby, gives the hotel a nice look from the restaurant
Stayed in February 2022
Reviewed: 5 February 2022
Maria
United StatesExelet
Stayed in February 2022
Reviewed: 3 February 2022
Arnold
United StatesRoom was out dated bath room old shower not very clean
Clean room and comfortable bedding good breakfast, great location and pleasant staff
Stayed in February 2022
Reviewed: 3 February 2022
Abelardo
MexicoThey didnt resolve anything it was the worst sleep i had
The room they gave me was next to the washer and dryers and they didnt let me sleep the whole night
Stayed in January 2022
Reviewed: 31 January 2022
Martinez
United Statesthe towels in the bathroom weren't as fluffy like I would have preferred however they were very clean.
Professional staff. I Stayed on the 4th floor. Very clean and confortable.
Stayed in January 2022
Reviewed: 17 January 2022
Jose
United StatesHave no complaints place is very clean and comfortable secure area I really recommend it to others
Staff customer service rooms very clean
Stayed in January 2022
Reviewed: 28 December 2021
Mauricio
United Statesall good
very good services
Stayed in December 2021
Reviewed: 28 December 2021
Hugo
United StatesThe hotel is dirty and outdated bathroom was dirty, hair all over, dirty sheets, very loud people next door. I ended up getting a different hotel.
Location
Stayed in December 2021
Reviewed: 19 December 2021
Judy
United StatesRun down, needs some updating throughout the building especially the rooms. The water in the shower would alternate from cold to hot.
close to city center and border
Stayed in December 2021
Reviewed: 16 December 2021
Pricilla
United StatesMy room was so dirty. Trash earrings on the floor it looked as if they never sweep or mop the floors. Trash can was filthy. The place is so outdated. The room smell nasty. And sheets were dirty. A lot of noise. I will never stay here again. (See for yourself)
Location
Stayed in December 2021
Reviewed: 8 December 2021
Jocelyn
MexicoThere was gum on the bath, tv didn’t work
Stayed in December 2021
Reviewed: 7 December 2021
Rocio
United Stateseverything
nothing
Stayed in December 2021
Reviewed: 28 November 2021
Jesus
United StatesThe heating system was not working and it was a very cold night. Tried to speak to manager at 5 am was told to come back at 8:00 a.m. At 8:00 am the manager had not arrived. Came back at 9:00 am and the manager had not arrived. Left my contact information and nobody reached out to me. I called them 2 more times and was left on hold without nobody taking care of the issue.
Location and breakfast was great. Price was was fair.
Stayed in November 2021
Reviewed: 22 November 2021
Jose
United StatesEverthing was real good
Delicious
Stayed in October 2021
Reviewed: 3 November 2021
Federico
United StatesSeems like elevators have a poor maintenance
Breakfast was good
Stayed in October 2021
Reviewed: 12 October 2021
Rocio
United StatesThe staff are rude and kitchen the supervisor was rude with us
Nothing
Stayed in October 2021
Reviewed: 5 October 2021
Diana
MexicoClean
Location
Stayed in September 2021
Reviewed: 1 October 2021
Ervey
MexicoELEVATOR
GREAT LOCATION
Stayed in September 2021
Reviewed: 28 September 2021
Miguel
United StatesFor the price I was expecting better cable and a small refrigerator in the room. It is a big hotel for a single ice maker on the first floor.
Good breakfast, great location for what I need.
Stayed in September 2021
Reviewed: 27 September 2021
Jose
United Statesi ask for rooms for 6 persons they recommend me to get 2 double bed rooms and I thought it saids breakfast included on the price of each room, so in the morning we I’ll take my family to eat and your front desk lady told me I have to paid for 2 persons because my reservation was made for 4 people 2 on each room and she had a bad attitude. to me don’t make sense that you guys recommend me to get 2 rooms for 6 persons and just includes breakfast for 4!
location, pool area.
Stayed in September 2021
Reviewed: 13 September 2021
Guy
United StatesThe neighbors were a bit noisy
Everything
Stayed in September 2021
Reviewed: 15 August 2021
Mauro
United StatesN/A
The receptionist Natalia was so great on both of our visits. She remembered who we were. Very pleasant experience. THANK YOU!!!
Stayed in August 2021
Reviewed: 11 August 2021
Abby
Mexicotheir bio security messures regarding covid
to increment thier bio security messures
Stayed in August 2021
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