Great location, very cool facilities close to the beautiful beach. Quiet surroundings. Alan and Lina were very kind at the reception

Stayed in August 2024

The mosquitoes and centipedes

Idyllic location, we had a lovely room with plunge pool. Perfect relaxing spot! The free yoga session was also very nice.

Stayed in September 2024

Sometimes wifi didn't work (likely because of weather). Racoons were loud at night sometimes.

Hotel territory is amazing. We had a personal pool. Morning yoga was great, really good teachers.

Stayed in July 2024

we stayed in a bungalow with a private bathroom. the toilet flush didn't work (we had to call maintenance several times). the room was not tidied up and cleaned during the day. the bathroom in the garden is very uncomfortable, especially the sink which is not covered by a roof and if it rains it is annoying to use

Facilities, location (national park), beach. The property overall is very beautiful

Stayed in August 2024

To list anything would be forcing to find a fault. It was exceptionally good

Everything - location, staff, incredible

Stayed in August 2024

The rooms were still full of insects and needed to add 300$ extra to get a room with private restrooms to avoid walking in the complete darkness of the night while I was told by the staff it was the snake season…

The landscape : direct view on the beach The staff The decor The activities The bar

Stayed in May 2024

Choose this property if you prefer peace and quiet, and love being in the nature. It’s a bit far from all the restaurants in the party zone, so you’ll have to have a transportation method to be able to move around.

Beautiful property, great amenities. Amazing breakfast menu and beautiful beach. Cute rooms in the middle of the jungle. Manager Fernanda was very helpful!

Stayed in July 2024

I'd like a few more places to hang up wet clothes in the villas/garden but I absolutely loved every minute.

Beautiful location. Amazing rooms and pool, beach area abs restaurant on the Beach.

Stayed in July 2024

Beautiful hidden gem- wonderful location and such a relaxing spot

Stayed in July 2024

Was sometimes challenging to get into and out of Tulum. Food was not great, especially for the price. Had to move room once due to a big leak over the bed during a storm.

Really loved the room, the aesthetic and the closeness to the beach. The staff were lovely and the room was always clean. Was a magical stay

Stayed in June 2024

Not very clear how to get to it.

The location is incredible and the hotel itself is very cute

Stayed in June 2024

The entrance fee to get into the park where the hotel was located was a bit annoying as it had to be paid at every re-entrance. There were also restrictions about what you can bring into the park i.e. plastic bottles or alcoholic beverages.

The set-up of the property with the different room categories was great. We enjoyed having our own little garden area and the outdoor bathroom was definitely a highlight! We also liked the direct beach access and that the Tulum archaeological site was just a short walk away!

Stayed in June 2024

Using toilet outside during rainy season gets a little old. But the warm temperatures helped.

Amazing beach and location.

Stayed in June 2024

The food available was ight. There were not many options available at the restaurant and it was just okay. Although, I am a New Orleans native so my taste buds are used to greatness. It is hard to get around to explore other food options. However, rent a bike and go outside the national park is my recommendation! You really are in the middle of a national park and there were some raccoons that disturbed my sleep a couple of nights. I scared them off but it gave me quite a scare the first time they were at my window! The Ac works... but it's not spectacular. I got used to the heat.

I loved the private plunge pool that came with the room and how close the ocean was to the hotel. It was great being immersed in nature and being able to walk around the property barefoot. My bungalow was very unique. I felt safe being a solo female traveler. The staff made it easy to rent a bike and even a moped to get around Tulum to explore.

Stayed in May 2024

As with everyone else, it’s within a national park which imposes some limitations. You need to spend $50 dollars to qualify for a sunbed, and the waiters expect a 20% tip each time you interact with them.

Nice place in general. Beautiful beach! Calm site with kind people working at the desk.

Stayed in May 2024

Bed could be more comfortable. The mosquito net wasn't spacious. It had several holes and kept falling on our faces while we were sleeping.

Amazing Location. There's a nice private pool for residents and the ice cream & fruit bowls were delicious. The staff was friendly and accommodating.

Stayed in April 2024

Costs of foods and drinks

Amazing location. Friendly staff. Awesome rooms.

Stayed in May 2024

You need to be happy amongst the wildlife - it comes into your bedroom whilst you’re sleeping

Amazing vibe, beautiful location and services

Stayed in April 2024

The prices of the restaurant it's just ridiculous, 65eur for a breakfast (croissant, oats bowl and coffee). They also ask 20% tips for everything, even if they serve you only ONE beer! The matcha place also inside the Hotel, charged us twice for their overpriced matcha + acai bowls and when we complained, they said ''no worries there was an error in the machine, you will get your money back in few days'' already couple of weeks later, I NEVER got my money back. Please avoid eating anywhere inside the hotel!!!!!

The location is absolutely amazing, right at the beautiful beach of Tulum, were you can see the most stunning sunset!! The lodge we stayed was pretty basic, but still beautiful as it's feels you're immersed in nature and has everything you need, few steps away from the beach! Great stay!

Stayed in April 2024

No alcohol in the drinks. Stick to beer / wine or champagne. Obviously only affects if you are want to drink. We found out the hard way the Federales are not allowing alcohol to be brought into the preserve. We had our bags searched and they took our tequila. So any hotel that falls in that preserve does not allow any alcohol to be brought it. One of the staff members also said they are being limited on what they can get. The beach bar had one bottle of tequila. Margaritas had no tequila-kind of sad. Other big bummer, not on the hotel, was taxi rides to town will rip you off. Better getting your own car, scooter or bike.

Beautiful location, just minutes from the Tulum Ruins. We stayed in the tree house and was a fantastic experience. The tropical birds, wind in the palm trees and ocean waves cannot be beat for the experience. Water and beaches were perfect. Staff is very friendly and great yoga class's.

Stayed in April 2024

everything was closed by 10pm, hassle to get on/off property since its in national park. as someone arriving by rental car , not enough instructions or knowledge of how to get in the park successfully ( the national guard searched through all our luggage looking for plastics and bluetooth speakers? )

beautiful place, beautiful beach, awesome ambiance and rooms.

Stayed in April 2024

- The restaurant is what brings the score down, very pricey - Keep in mind that the hotel is located in the nation park of Tulum and if you go out from park you will pay an entrance fee

+ wonderful jungle vibe + really nice and helpful staff + Beautiful beach. + Calm environment, quiet + Room cleaning was very good and clean towels were provided when necessary. + The huts are beautiful and spacious and well maintained, same for bathrooms. + Wonderful shower!!

Stayed in March 2024

My main gripe would be the lack of information provided about the location of the Ikal resort. This is mostly my fault, as I should have done more research. Tulum town is about one mile down the beach road. To get to Ikal you will need to take a taxi and the taxis are a complete rip. 350-400 pesos….20-25$ cab ride every time you want to leave the facility. There were bikes to rent, which was a good option and that’s basically what I did. The other thing that isn’t mentioned anywhere is that in order to get to Ikal, you need to pass through a national guard checkpoint. The police presence was a bit unsettling to me throughout the trip. I saw everything from national guard to marines to local police and everything in between. All packing semi-automatic weapons. It seemed a bit overkill for a hippie yogi community.

Ikal was a beautifully laid out property in a very secluded location, within the national park. My Mayan Suite was lovely with a comfortable air-conditioned bedroom/tent and outdoor bathroom facilities. The sink and shower were out in my private courtyard and the toilet was like a little tiki outhouse. The staff were all terrific people. They were all very accommodating. The restaurant was good. The French toast was real good!!! I enjoyed my four night stay.

Stayed in April 2024

Lots of nasty mosquitoes

Very nice location

Stayed in March 2024