Only two negative things: My room was the last one in the corridor and the wifi only worked if I stayed near the door room (prob cause it was closer to the wifi router). Also, the bathroom was not 100% clean (as I mentioned above, I saw mold in the walls of the shower area).

The hotel is in a very good location in Mexico City. Compared to other hotels in the region, it was one of the most affordable I found. The staff is super nice, but keep in mind that not everyone speaks English. The room was more spacious than I was expecting and overall comfy. It was clean but I need to say the bathroom could use a little bit more of attention (there was mold on the walls of the shower, but nothing too bad). Breakfast is simple but it has plenty of fruits, for which I was super grateful as my stomach suffered a bit with the spices in the Mexican food. Also, they have water filters around the hotel, so you don't need to bother buying drinkable water (now, I cannot guarantee that the filters are properly maintained, so if you are really worried, better buy bottled water to drink).

Stayed in June 2024

Not very much english spoken but it's what you expect

Location was great

Stayed in June 2024

Front desk receptionist didn't even answer our "goodnight" when checking in. She seemed mad, it isn't a pleasant welcome when your greeted with a frown

Location

Stayed in April 2024

I do not like the fact that because I did not book the hotel through the "app" I will not be accumulating any points. I should be rewarded for my loyalty to accor. I should not have to use the app for my loyalty to your hotel chain to be recognised. Not everybody has access to an iphone all the time whilst travelling. I am reconsidering staying with your chain in the future due to this approach which I see as not rewarding me for my loyalty. This lack of choice in how I book does not encourage me to stay with you in the future.

Location was great and staff helpful.

Stayed in April 2024

Glass water bottles are a good idea, but I wish they were cleaned, refilled, and sealed with tape by hotel staff before being placed back in the room. I had stomach problems all week. Perhaps the guest before me refilled with sink water.

Beautiful lobby/dining room/courtyard. Bathroom very cool & modern. The staff was very friendly & accommodating. Special thanks to Jose Luis & also the evening concierge for accompanying me on the elevator many times as I have a fear of being stuck in an elevator.

Stayed in April 2024

The eggs wash not good

Good location

Stayed in March 2024

My first room didn’t have A/C or a window. I was moved the following day to a room that did.

Location was great, staff helpful.

Stayed in March 2024

The space

The location

Stayed in January 2024

breakfest not worth the extra $$

great location, friendly staff, wonderful hot and pressured shower

Stayed in February 2024

Our shower had a leak at the top, which caused the water to shoot out to the bathroom floor causing it to be wet almost all the time

Cleaness and attention by the staff,

Stayed in February 2024

The poorly designed couch in the lobby caused me to fall. Fortunately my injuries were not major.

Great location.

Stayed in January 2024

Breakfast not good. Shower extremely small. Second shower clogged.

Location and friendly. Clean

Stayed in January 2024

Noise on the elevator was audible in our room (right next to them)

Staff… they went all the way to help

Stayed in December 2023

The breakfast options very a little poor.

The location is excellent.

Stayed in November 2023

the smell

location

Stayed in September 2023

No restaurant just breakfast

Location was great and the room was nice for the price

Stayed in November 2023

The mattress on the bed was very thin and the room didn’t include a safe or iron.

Great location by the historic quarter. Good breakfast options and the room was clean, with quiet aircon.

Stayed in November 2023

After 9pm, there was no place where we could microwave anything which was a big inconvenience.

Really liked the cleanliness of the rooms as well as the friendliness of the staff. The staff was always very accommodating and friendly.

Stayed in September 2023

Facilities

Location and price

Stayed in October 2023

The working area wasn't good because it was very noisy. Music too high for working. I had a trouble because someone open my room in the afternoon. I immediately advice to the reception and manager. They told me they were

Breakfast was good. Facilities

Stayed in September 2023

Close to public transport and some attractions. The room is air-conditioned.

Stayed in September 2023

Location and comfort

Stayed in September 2023

Size of single rooms not fit for a family of three. Make sure to get a double room. Floors in the room are not cleaned properly, maybe mot vaccummed well enough.

Amazing hospitality, easy accessibility from anywhere.

Stayed in September 2023

Bathrooms need to smell nicer.

Location is great!

Stayed in July 2023