Very friendly owners and volunteers, feels very homely, felt welcome from the moment we stepped in the door

Stayed in September 2024

Mosquitoes

AC 24 hours

Stayed in June 2024

Crampy

24 hour air conditioning

Stayed in June 2024

There is a voucher of a cenote included, they forgot to tell us. But nice people.

We had the room for ourselves. The vibes were good. They worked with volunteers, they were all nice. Breakfast was nice.

Stayed in May 2024

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Loved my stay here. The facilities are outdated by still met my needs. Cleanness (especially the bathrooms) needs some improving. Would've prefered Mexican breakfast but understand that most guests like fruit and pancakes. Wilo and his staff do a great job in balancing out all property shortcomings with their friendliness, local tips and efficiency.

Stayed in March 2024

Bedroom and bathroom dirty, tired and stuffy.

Ellie was so friendly and welcoming with good tips. Lovely outdoor area and breakfast was really good.

Stayed in March 2024

No water late at night and early morning.

Good location if you are visiting Chichen Itza, nice decoration with a little pool outside,comfortable beds.

Stayed in February 2024

A very nice and welcoming hostel. The staff was very friendly and the structure is nice, quiet and very comfortable. I recommend it!

Stayed in January 2024

There are not too many options to charge your phone in the rooms

Good location, 5min from the Cenote and city center, 10min from the Ado bus station. Nice pan cakes for breakfast and a lovely chill area. They have bicis and motos for rent.

Stayed in December 2023

Very friendly place close to the city center.

Stayed in November 2023

Good breakfast.

Stayed in November 2023

There were footprints on my bed sheets, the water pressure in the shower was very weak, music was played very early by the staff, room needs a good clean and an update

The breakfast was delicious but they gave my bf more pancakes than me each day. Maybe they had a crush on him lol? We loved the outdoor area and pool too

Stayed in October 2023

Definitely could have a refurb as it’s abit run down. Lockers didn’t lock and they told us it’s ok as it’s safe here(no locked doors/no keys) Kind of clean kind of not… Shower pressure was AWFUL. The wifi only worked sometimes. The staff would come and sit in the room to use the AC which was a bit invasive, especially one member just lying across the bed when we came back.

Comfortable beds, good breakfast, free coffee/water, good location, friendly staff, nice common area outside to sit and relax

Stayed in October 2023

This review has been hidden because it doesn't meet our guidelines.

Good location close to everything and the breakfast is amazing to start the day with. I had a very good time at Hostal Guacamayas and can really recommend staying here. What is better then the delicious breakfast is the vibe, it's feels lika coming home to your best friends house. I got so many good recommendations for activities and restaurants they know valladolid by their hearts.

Stayed in September 2024

This is the only hostel we stayed at throughout our 9-week trip, that we thought about leaving. It was very affordable for a few nights, and while you get what you pay for, the experience became slightly ridiculous. These are just a few incidents that occurred during our 4-night stay: - The walls of one bunk were crumbling, and shedding debris onto the beds. We had to clean it as soon as we entered the room and every time we sat on the bed. - One of our bunks was missing a privacy curtain, so my partner asked if they could switch to a different one. Unfortunately, the new bunk had ants, and we had to switch again. - There were lots of ants crawling on the kitchen walls near the cooking equipment. Over the 4 days, we noticed quite a few ant infestations around the hostel. - The pool was unusable when we got there. There was a lot of gunk on the top and it looked like it hadn't been cleaned in a while. We were informed by the volunteers that the owner had put some chemicals into it, but nobody really knew what was going on with it. - One night, the volunteers had a day off and I think the owner was meant to be covering. Not sure if he had left at some point, but by 10.30 pm the front reception was empty and people were trying to check in. (You're allowed to check in until Midnight). They managed to get my attention from outside, and I had to speak to them, let them know what was going on, and wake up a volunteer (who had been there about a week) so they could contact the owner to come back and check them in. Happy to help, but everything felt really unorganised. The only other thing I can say is take the photos with a pinch of salt - we booked this because of the price, great reviews, and images on booking.com, but the place requires significant repairs. It's such a shame because it has the potential to be a lovely little hostel, but it needs a lot of TLC. I'm sorry to leave this review, but I feel like people need to know our experience.

The hostel had a few positive aspects such as the efficient air conditioning that was available all day, and the friendly and helpful volunteers. However, the overall condition of the hostel was disappointing and needs significant improvements. Despite the pleasant owner and affordable price, it needs some serious TLC. It is conveniently located, just a 10-minute walk from the ADO bus station and the Colectivo to Chichen Itza.

Stayed in August 2024

The best hostel in Mexico so far. Why? Because of the atmosphere. Friendly and helpful owner (una vez más gracias por todo), chill place to stay, cool decorated, great location (just 7min walking to city center),clean rooms, jumy breakfast!

Stayed in August 2024

Quite a lot more run down than it looks in the pictures, not very clean, minimal security, loads of bugs, only two plugs in the entire female dorm, slow wifi.

Breakfast was delicious, location was pretty good and the staff seemed really nice. I liked the wall art.

Stayed in June 2024

Very nice people and location. Felt more like a family than a hostel

Stayed in April 2024

P

Lovely little hostel! The owner is exceptionally kind and helpful and the people we met there were great too. I especially recommend their homemade breakfast! Def will be staying there again

Stayed in January 2024

It is a beautiful picturesque place with a nice simple happy energy. I really love it . The staff was amazingly nice and helpful!! I highly recommend it

Stayed in January 2024

No lockers in the room. I told the front desk girl it was nice to meet her and she said "yeah right".

Colorful art on the property

Stayed in January 2024

Good welcome , and good breakfast . Dulce is a super host always smiling and the hostel is Nice

Stayed in December 2023

The washrooms could have been cleaner with better faculities.

Cheapest dorm beds in December. The breakfast was good. The hostel is centrally located.

Stayed in December 2023