Avenida Camaron Sabalo, 696. Zona Dorada, 82100 Mazatlán, Mexico
#21 of 89 hotels in Mazatlán
Guests' ChoiceBased on 371 hotel reviews
8.6Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: 19 May 2022
Carlos
United Statesi loved the view from the balcony! i also loved the pool and its amenities i also loved the menu at the panama restaurant and how close it was the employees where great!
Stayed in May 2022
Reviewed: 16 May 2022
Leonardo
United Statesthis might not be the property fault. but the beach was really rough. the ocean had dips and had seaweed. was going into dips and had to climb out
the pool was nice and warm. the room was nice and cold.
Stayed in May 2022
Reviewed: 13 May 2022
Tim
United Statesconstrucción
I liked the convenience
Stayed in May 2022
Reviewed: 12 May 2022
Jose
MexicoThe hotel did not offer meal plan, would be nice to have one. It is good the hotel offers parking lot, but definitely it can improve.
Location is really good, even though is not close to the 'Malecon'. The pool is not that big, but enough to hang out. The room was comfortable to enjoy the ocean view. The food from the restaurant is really tasty and it has different type of food.
Stayed in April 2022
Reviewed: 28 April 2022
O
United StatesPrice could be better
Great service
Stayed in April 2022
Reviewed: 23 April 2022
Cintia
United StatesMy spouse lost his phone and he did not get it back at the hotel.
The cleanliness of the hotel and the friendly staff made my stay very satisfied.
Stayed in April 2022
Reviewed: 13 April 2022
Gustavo
MexicoOld installations, water pressure
Location, free parking, delicious restaurant.
Stayed in April 2022
Reviewed: 10 April 2022
Terrazas
United States👍
Stayed in April 2022
Reviewed: 10 April 2022
Florencio
United StatesAll good
Good
Stayed in April 2022
Reviewed: 5 April 2022
Annette
CanadaRocks in the water in front, but it was easy enough to walk to a safer beach Walking around the Zona Dorada on the roads is not so nice Don't love Panama as a restaurant I wish the tennis court was still there
LOVED the pool, the friendly staff, the loungers around the pool and in the sand. Service by the pool was excellent. The palapas are really a nice feature. The lobby is welcoming and beautiful. Gorgeous runs and walks along the beach from here. Rooms were very comfortable and the cleaning staff are excellent. We had a great view and it is wonderful to here the waves at night. Towel service was also really nice. I really like that its not a big high rise style hotel where it feels less personal and way too busy. It never felt too busy here even when it was full.
Stayed in April 2022
Reviewed: 31 March 2022
Dave
CanadaSize of the balcony and view
Stayed in March 2022
Reviewed: 31 March 2022
Edgar
United StatesPrices in the restaurant compared with food quality
Great location and service
Stayed in January 2022
Reviewed: 31 March 2022
Sandra
United Statesthe restaurant’s,staff
Stayed in March 2022
Reviewed: 28 March 2022
Verona
AustriaBeautiful resort, big rooms with all the necessary facilities. The ladies at the reception and the cleaning ladies were very nice! The food at the restaurant downstairs was good. All in all great value for money!
Stayed in March 2022
Reviewed: 18 March 2022
Alexis
United Statesthe rooms are outdated
the outside is nice the pool area and Panama restaurant is inside the food is so good
Stayed in March 2022
Reviewed: 18 March 2022
Jorge
United Statesfriendly staff
Stayed in March 2022
Reviewed: 17 March 2022
Kristine
United StatesPool area and restaurant were beautiful, staff was very kind and helpful! I enjoyed fresh, delicious food and yummy drinks. The beach was just steps away and I walked for a long distance seeing the sights. The hotel mostly had locals.
Stayed in March 2022
Reviewed: 15 March 2022
Silvia
United StatesIt is outdated
The service is great, very nice people from Jesus, who took care of our vehicle to the front desk service.
Stayed in March 2022
Reviewed: 14 March 2022
Christina
United StatesThe location is great and the hotel open floor plan is amazing. The restaurant, Panama that's located in the resort which open ups to amazing breathtaking views from the pool to the ocean. The food in Panama is delicious and it serves breakfast, lunch, and dinner. The only inconvenience was not being told that, I would have to open a credit for buying food and drinks and by that time I didn't want to walk to my room to get my credit card at the moment. Overall, staff and the amenities and location is great. I felt 1000%% percent safe while there and I'm already planning my next trip with my kids in June 2022. Viva Mexico!!!
Stayed in March 2022
Reviewed: 11 March 2022
Frank
United StatesWe have stayed at the palms a dozen times over the years. This was the first time with Panama ownership. Staff has gotten better. Thank you great time
Stayed in March 2022
Reviewed: 8 March 2022
Gustavo
United StatesThere was nothing to dislike
Everything was pretty exceptional
Stayed in March 2022
Reviewed: 7 March 2022
James
United StatesHonestly I can't really think of anything that I disliked enough to even bring up. We had a nice stay there and will be going back.
Having the Panama restaurant on site was a big bonus for us! We eat at the one down in the heart of the golden zone often.So having it at the hotel was awesome.The staff was wonderful as was our house keeper.She did a great job every day!
Stayed in February 2022
Reviewed: 4 March 2022
Hamed
CanadaNoise from construction and tenants from upstairs too noisy late night.
Stayed in March 2022
Reviewed: 28 February 2022
Vicente
Canadalobby; pool; beachfront
Stayed in February 2022
Reviewed: 22 February 2022
Joselin
MexicoHotel in overall is old. The gym was a joke
Staff was very kind and location was good
Stayed in January 2022
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