Avenida Camaron Sabalo, 696. Zona Dorada, 82100 Mazatlán, Mexico
#21 of 87 hotels in Mazatlán
Guests' ChoiceBased on 375 hotel reviews
8.6Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.8
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: 18 September 2024
Parra
MexicoThe air conditioner
Location
Stayed in September 2024
Reviewed: 6 September 2024
Andrew
United StatesSelf car parking lot across busy street needs repair of potholes it doesn't fit the rest of the hotel's services though valet parking was very Good 👍🏻. Wifi 🛜 was spotty at times and had to reconnect manually at times.
Excellent location in hotel Zona Dorada, great Panamá restaurant and bakery on site, attentive staff at all stages of the hotel, excellent value overall. Very impressed and plan to return in the future.
Stayed in September 2024
Reviewed: 6 September 2024
Yajaira
United StatesSmall elevators with little to no ventilation
The location and pool were great 👍
Stayed in August 2024
Reviewed: 19 July 2024
Erasmo
United StatesCan't complain
It's perfect for the price, the food at the Panama restaurant/bakery is a plus. It's right on the beach, everything you need is there.
Stayed in July 2024
Reviewed: 12 July 2024
Michelle
United StatesToo many rules
The pool and restaurants
Stayed in July 2024
Reviewed: 6 July 2024
Lucyba3
United StatesFurniture is dated, and the bed was not comfortable.
The beachfront and the Panama restaurant.
Stayed in July 2024
Reviewed: 19 April 2024
Marci
United StatesMain pool closed for construction
Central location, quick check in/out
Stayed in April 2024
Reviewed: 17 April 2024
Maxim
AustraliaThe wifi in my room wasn't very reliable during the hours of peak demand, but this is really the only negative comment I have.
The hotel is a great place to chill out for a few days. Although part of the pool is undergoing renovation and was closed, the remaining part is still big enough. There is a direct access to the beach. The area has a number of restaurants around in addition to two in the hotel itself. The rooms were big.
Stayed in April 2024
Reviewed: 26 March 2024
Paulina
NetherlandsEverything was good
The size of the room and the view to the sea
Stayed in January 2024
Reviewed: 9 March 2024
Esenio
United StatesPool
Beach Front, Restaurant, Room
Stayed in March 2024
Reviewed: 18 January 2024
Debra
United StatesLocation is superb. The Palms has begun a major construction project operating from sunrise beyond sunset. The cranes, heavy machinery noise is quite loud. This probably continues a few months. The new facilities on the ocean will definitely add to the amenities.
Stayed in January 2024
Reviewed: 14 January 2024
Mario
CanadaConstruction going on
On the beach
Stayed in January 2024
Reviewed: 8 January 2024
Sherry
CanadaBecause of the recent damage from the hurricane, the jackhammers were annoying. Pool had cool water, not warm.
Location
Stayed in January 2024
Reviewed: 13 December 2023
Shawn
United StatesNice place, great view, loud partying a few nights. Staff great…
Stayed in December 2023
Reviewed: 1 December 2023
Sara
United StatesBeach close to hotel and restaurant in hotel.
Stayed in November 2023
Reviewed: 27 November 2023
Maritza
MexicoOld rooms and excessive of noise
Location and the Panama restaurant
Stayed in November 2023
Reviewed: 15 November 2023
Abraham
CanadaThe restaurant was very good.
Stayed in November 2023
Reviewed: 8 November 2023
Thomas
United Stateswifi could be better
lovely rooms on ocean side (road noise on street side), nice infinity pool and good restaurant on site. free offsite secure parking across the street
Stayed in September 2023
Reviewed: 3 October 2023
Margaret
MexicoThe Weather ⚡☔🥵
The pools and the Restaurant excellent
Stayed in September 2023
Reviewed: 24 September 2023
Yolanda
United StatesThe phone did not work in our room. The pool need a make over, however it was still amazing and beautiful and a great stay..
Loved the place.. the food was great. The front desk service amazing the hotel staff was wonderful. The hotel was a bit dated in our room.
Stayed in September 2023
Reviewed: 14 July 2023
Brenda
United Statesthat breakfast was not included
easy access to the beach. great view and very comfortable
Stayed in July 2023
Reviewed: 10 July 2023
Ayala
United StatesThe only thing was, that make sure when they get a room clean and ready for next guess they also check under the beds since we found empty cups and food wraps when we got there and started putting are stuff away and my son was putting some of his sandals under the bed he notice those items. Other then that everything was great.
It was great, specially having Panama restaurant accessible.
Stayed in July 2023
Reviewed: 19 June 2023
Jesus
MexicoThe sea, it is not good a place for the sea because there are many rocks
Location and pool
Stayed in June 2023
Reviewed: 16 June 2023
Lilia
MexicoHAVING TO CONSUME EVERYTHING IN THERE AND NOT BEING ABLE TO TAKE PERSONAL DRINKS AND FOOD AND THE NON-EXISTING ALL INCLUDING BRACLET
POOL HAD A GREAT VIEW
Stayed in April 2023
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