Carretera Monterrey - Reynosa S/N, Reynosa-Tampico , 88730 Reynosa, Mexico
#1 of 11 hotels in Reynosa
Guests' ChoiceBased on 54 hotel reviews
9.1Cleanliness
9.3
Comfort
9.1
Location
9.3
Facilities
9.0
Staff
9.2
Value for money
8.8
Free WiFi
8.1
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Showing 1 – 25
Reviewed: 3 June 2024
Saul
United StatesI'm a ihg member they don't add your points .. even telling them aboutvit
Rooms are spacious... beds are comfortable
Stayed in March 2024
Reviewed: 5 March 2024
Fabian
United StatesThe refrigerator does not work
Clean, good food and service
Stayed in March 2024
Reviewed: 7 February 2023
Mario
MexicoThe beds are very comfortable and the food is good.
Stayed in February 2023
Reviewed: 15 October 2022
Cuitlahuac
Mexicoexcellent
excellent
Stayed in September 2022
Reviewed: 12 April 2022
Eduardo
United Statesnothing
everything
Stayed in March 2022
Reviewed: 28 February 2022
Mario
United Statesis good
Stayed in February 2022
Reviewed: 29 January 2022
Gonzalez
United Statesthe back yard was trashing
excellent place
Stayed in January 2022
Reviewed: 21 January 2022
Mane
MexicoThe gym was a lil’ bit less than I expected
The rooms are really confy
Stayed in January 2022
Reviewed: 5 January 2022
Loren
Mexicolong way to anything
great facility
Stayed in December 2021
Reviewed: 17 December 2021
Jose
United StatesTv cable didn’t work, fridge door didn’t open all the way.
Stayed in December 2021
Reviewed: 18 November 2021
Mary
United StatesThe pool and hot tub were very cold and not useable.
The staff was very nice and the hotel clean. The food was satisfactory but the coffee was excellent...wait staff was great.
Stayed in November 2021
Reviewed: 16 November 2021
Mary
United StatesCould not use the pool or hot tub. Had a hard time getting shower hot. Asked for 5 am wake up call and got one at 5:36..thank goodness I was already up. Only other suggestion would be to have the front desk more fluent in English but they probably don't have that many Americans come in.
Most was very nice but the pool was very cold and the hot tub was not hot. The breakfast was fine. Probably normal for Mexico but never had broccoli and cooked carrots for breakfast. . Maid was great. Appreciated the bottled water. Everyone very helpful and the hotel was very clean. Bed was very comfortable.
Stayed in November 2021
Reviewed: 16 November 2021
Melody
United StatesOutside pool and hot tub were too cool to use in November but other than that everything was great.
Food was delicious. Staff was attentive and everything was exceptionally clean. Loved the tile floors.
Stayed in November 2021
Reviewed: 11 October 2021
Monstroberto
United StatesNothing
So confortable
Stayed in October 2021
Reviewed: 8 October 2021
Amy
United KingdomThere was nothing that I didn't like about the hotel. There were minor small snags but all were delt with promptly
I loved the friendly staff and the security at the hotel. I've yet to meet one member of staff who wouldn't go above and beyond to help. I personally love that the pool is inclosed and secure and it's still warm enough in October to enjoy.
Stayed in October 2021
Reviewed: 16 September 2024
Astrid
FranceStaff does not speak so much English Poor restaurant menu
Staff kindness Facilities are clean
Stayed in August 2024
Reviewed: 28 October 2021
Romulo
United StatesIt was a quite room, the lady that cleaned our room was so nice to change our sheets on the next day of our stay when I asked her, with the best attitude, thank you Jenny, breakfast was really good.
The shower was very slippery and hot water took too much time to come out. No microwave in the room, we did need it, people smoking at the swimming pool, didn't like that either.
Stayed in October 2021
Reviewed: 26 April 2024
Fernando
MexicoThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 August 2023
Raven
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 16 August 2023
Maldonado
MexicoThere are no comments available for this review
Stayed in August 2023
Reviewed: 28 April 2023
Karla
MexicoThere are no comments available for this review
Stayed in April 2023
Reviewed: 20 March 2023
Cuitlahuac
United StatesThere are no comments available for this review
Stayed in March 2023
Reviewed: 15 January 2023
Cuitlahuac
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 1 November 2022
James
United StatesThere are no comments available for this review
Stayed in October 2022
Showing 1 – 25
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