Bolivar 28, Colonia Centro, 06000 Mexico City, Mexico
#10 of 541 hotels in Mexico City
Guests' ChoiceBased on 923 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.7
Value for money
9.3
Free WiFi
9.1
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End of dialog contentReviewed: 18 June 2024
Mendiola
United StatesThe service was excellent, great breakfast, and was very safety
The location was perfect
Stayed in June 2024
Reviewed: 17 June 2024
Heidi
SwitzerlandGreat location Charming building Inclusive of food etc
Stayed in June 2024
Reviewed: 16 June 2024
Yvette
AustraliaNothing in particular comes to mind
Lovely location, close to everything, safe & clean. The staff were friendly and very helpful. A nice Breakfast was included.
Stayed in June 2024
Reviewed: 15 June 2024
Gilan
United StatesN/a
Cleanliness, location, and the superb staff
Stayed in May 2024
Reviewed: 11 June 2024
Linda
United StatesNone
The hotel is located only a short walking distance to the central plaza, the famous Zocalo. The hotel offers free old city tour and we really enjoyed. The 24 hours cafe has varieties of food to choose from and it’s all free including draft beers! Each floor has a fridge next to elevator filled with bottled water and free to take as many bottles as you need, super considerate and convenient. The breakfast is very good. The area is safe walking to major sites. All staff work professionally and very kind. We thoroughly enjoyed our stay.
Stayed in May 2024
Reviewed: 10 June 2024
Dmytro
UkraineGood breakfast and clean room. Free water on the floor
Stayed in June 2024
Reviewed: 10 June 2024
Garrett
United StatesAn excellent stay in the heart of Mexico City. My wife and I stayed for four nights, and were unfailingly impressed by the quality of the hotel staff and services. On the third day, when both of us were suffering from food poisoning (not the hotel's fault!), the staff brought hydrating fluids and chicken soup up from the cafe. Highly recommended.
Stayed in June 2024
Reviewed: 10 June 2024
Unixland
NetherlandsThe bed was a bit too hard for me.
Perfect location. Friendly and helpful staff.
Stayed in June 2024
Reviewed: 10 June 2024
Karen
United StatesNothing
The location of this hotel is excellent, staff is welcoming and helpful and the room was nice. We really enjoyed the free walking tour and were glad we took it on the first morning we were there. Breakfast was excellent, and the free cafe was amazing! It’s so nice to be able to get food, coffee, smoothies, and so much more 24 hours a day.
Stayed in June 2024
Reviewed: 10 June 2024
Idil
United StatesNothing
Everything was absolutely amazing. All the staff members were so helpful and foods were so tasty.
Stayed in April 2024
Reviewed: 8 June 2024
Antonio
United Stateslocation , style and staff
Stayed in June 2024
Reviewed: 7 June 2024
Jane
United KingdomEverything
Stayed in April 2024
Reviewed: 4 June 2024
Belinda
Costa RicaConcierge was super helpful. Walking tour was great!
Stayed in June 2024
Reviewed: 2 June 2024
Ryan
United StatesRoom/bathroom was a little on the smaller side.
Great location if you want to tour downtown. Double pane windows help keep the room quiet. Staff was very friendly and helpful. Very clean. There were Free waters on every floor in small fridges which was so thoughtful and helpful. AC was much needed for the hot days we visited end of May.
Stayed in June 2024
Reviewed: 31 May 2024
Alfonso
United StatesWe were on the fifth floor in a suit with a terrace. The music was every night till late. The patio door kept it quiet in our room but sitting outside was not peaceful
Treated like the entire staff was there just for us.
Stayed in May 2024
Reviewed: 30 May 2024
Julia
United StatesMy only negative, which was not the Hotels issue, was the restaurant or club near by music very loud and late into the night….we stayed in junior suite with terrace, which we could hear music every night🤣
Staff very accommodating, good location. Wonderful atmosphere!
Stayed in May 2024
Reviewed: 30 May 2024
Hugh
AustraliaThe location of the property is perfect for the historic centre of Mexico City. The staff were very accommodating and helpful, especially reception and concierge (special mention for Elizabeth). The complimentary walking tour of the historic centre was interesting, insightful and set us up perfectly for our 3 day visit. The 24 hr cafe with complimentary food and drinks was fantastic.
Stayed in May 2024
Reviewed: 29 May 2024
Mary
United StatesThe Concierge service was 🥲
Stayed in May 2024
Reviewed: 28 May 2024
Yorick
NetherlandsEverything was perfect
Everything was perfect. The warmest welcome ever in a hotel! Friendly, smiling people. A welcome drink while we filled in the forms. The room was beautiful. We had a balcony room with a great view of the PanAm tower. Food and drinks were included. The food was of excellent quality. Bed was very good. Location is indeed very central. We had dinner in their other hotel on the main square which was excellent as well. Great price/quality.
Stayed in May 2024
Reviewed: 27 May 2024
Gomez
United StatesThe location of it is great for walking to places im the historic area! It’s just very very busy as it is city center. Tons of traffic and people everywhere so heads up if that is not something you enjoy. You can’t hear any noise once inside the hotel though but outside is very very busy. Sometimes Ubers will take forever to get to you or decline you because of the location but we just put the drop off a few blocks from the hotel and it was perfect.
We loved how clean it was, the staff was very friendly and accommodating and people were around 24/7! Happy to answer any questions. The breakfast was awesome to have and the cafe that was 24/7 was included with our rate and free as well for snacks or drinks or lunches. It was an awesome addition. Beautifully decorated as well
Stayed in May 2024
Reviewed: 26 May 2024
Vasiliki
GreeceEverything was exceptional!!
Stayed in April 2024
Reviewed: 26 May 2024
Patrick
United KingdomThe staff were all friendly and hospitable. The hotel was clean and well maintained. Rooms were comfortable. Complimentary snacks and soft drinks were a really nice added touch.
Stayed in May 2024
Reviewed: 26 May 2024
Loretta
AustraliaIt was right in the centre of all the exciting stuff!
Stayed in May 2024
Reviewed: 26 May 2024
Born2fly84
BelgiumNothing I didn’t like
Wonderful beds and all the comfort you would need. Breakfast has enough variation and the staff is wonderful and friendly.
Stayed in May 2024
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