Rampa Aeropuerto 16000, Colonia La Pechuga, Mesa de Otay, 22000 Tijuana, Mexico
#25 of 66 hotels in Tijuana
Guests' ChoiceBased on 312 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.3
Staff
8.6
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 7 August 2023
Desandre
United StatesI booked the room late that night since the boarder crossing was a mess and we were getting tired. When we arrived they had no rooms. Fortunately my son in law is from Mexico he told the staff person our situation, he then found 2 rooms that they overcharged us for. I dud not get the booking rate. :(
Stayed in August 2023
Reviewed: 7 August 2023
Lorena
United Statesno breakfast included
Stayed in July 2023
Reviewed: 1 August 2023
Alessia
United StatesSmall pool but the kids still had fun.
Very accommodating, great customer service throughout the whole hotel.
Stayed in July 2023
Reviewed: 24 July 2023
Dalila
United StatesThe pool area was rented for an event the day of my stayed.
Pool ,room , cleanness,.
Stayed in July 2023
Reviewed: 18 July 2023
Jose
United StatesLocation
Stayed in July 2023
Reviewed: 9 July 2023
Ines
United StatesThey don't have a fridge 😞😫
Everything, location, staff, services, restaurant.
Stayed in July 2023
Reviewed: 4 July 2023
Dinazar
United StatesThe staff rude specially the clerk
Comfortable clean and quiet.
Stayed in June 2023
Reviewed: 3 July 2023
Daniela
GermanyClose to the airport
Stayed in June 2023
Reviewed: 3 July 2023
Wendy
United StatesFriendly staff & very helpful
Stayed in July 2023
Reviewed: 23 June 2023
Reyes
United StatesThe staff was always at front to my needs and kindly. my wife loved the food at the restaurant and how the service guys recommended which plate to get according to the time of the day. Definitely staying there again
Stayed in June 2023
Reviewed: 17 June 2023
Lloyd
United Statesthe key never works. too expensive. there’s better places in the area that are cheaper. the food was also very expensive
Stayed in May 2023
Reviewed: 6 April 2023
Magdalena
United StatesFood selection maybe offer more quick grab and go food
Free breakfast bar friendly service room environment
Stayed in April 2023
Reviewed: 5 April 2023
Martha
United Statesnothing to say
everything was great!
Stayed in April 2023
Reviewed: 2 April 2023
Estrada
MexicoRestaurant was very rude, poor customer service, food was bad, food arrived late and incomplete orders
Comfy beds!
Stayed in March 2023
Reviewed: 28 February 2023
Laurel
United StatesHotel advertised that they had an airport shuttle service, and they don’t. I picked this particular hotel because I was looking for an airport shuttle
Close to airport
Stayed in February 2023
Reviewed: 25 February 2023
Alberto
United StatesThere was no hand soap
Stayed in February 2023
Reviewed: 9 February 2023
David
United Statesjacuzzi doesn’t work. the beds are very uncomfortable
air conditioner not working properly. tech came out 2 times to fix. they charged me for a voucher that I did not aurthorize.
Stayed in February 2023
Reviewed: 7 February 2023
Catalina
Mexicothey didnt have a shuttle like in the description promised
that it was close to the airport
Stayed in February 2023
Reviewed: 12 January 2023
Gilbert
MexicoClean and comfortable.
Stayed in December 2022
Reviewed: 27 December 2022
Jesús
United Statesservice. no towels in the room
location
Stayed in December 2022
Reviewed: 18 December 2022
Karen
United StatesThis is the third time I stay here and every single time I have to wait hours for a room to be ready even thought they say check in is at 3:00pm. this time I had to wait hours after check in time to be able to get a room.
It has plenty of parking, it’s surrounded by restaurants and amusement.
Stayed in November 2022
Reviewed: 16 December 2022
Alba
MexicoThe heater was broken or not working properly
Location was amazing
Stayed in December 2022
Reviewed: 22 November 2022
Elvialorena
United Statesthe lighting in room could have been better
location and staff
Stayed in November 2022
Reviewed: 17 November 2022
Alejandro
United StatesThe door in the bathroom is too near to the wc.
Almost everything, I really like to suggest to improve yours bathrooms for diferent capabilities persons. Maybe an extra handle. The breakfast was delicious.
Stayed in November 2022
Reviewed: 3 October 2022
Edwin
United Statespretty good service very friendly and helpfully staff the room it was super clean that was a nice experience
Stayed in October 2022
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