Av. Isla de Tris Lote 8 y 9 Col. EL Tambor, 24100 Ciudad del Carmen, Mexico
#9 of 23 hotels in Ciudad del Carmen
Guests' ChoiceBased on 41 hotel reviews
8.4Cleanliness
8.3
Comfort
8.5
Location
8.6
Facilities
8.1
Staff
8.4
Value for money
8.3
Free WiFi
7.8
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Showing 1 – 25
Reviewed: 19 February 2024
Fan
MexicoThey were working banging on the floor on top of my room
I did not know there was break fast
Stayed in February 2024
Reviewed: 20 April 2023
Carlos
Mexicothere is no groceries
it’s new
Stayed in March 2023
Reviewed: 4 April 2023
Alexander
DenmarkNot easy to go for a walk.
Easy to drive to. Pool.
Stayed in March 2023
Reviewed: 1 August 2022
Rony
MexicoNo breakfast or food.
Good location
Stayed in August 2022
Reviewed: 18 May 2022
Tereza
Czech Republicfar from city center and from the promenade (15minutes by car). stupid covid restrictions. no kitchen equipment available
clean rooms with kitchen. refreshing pool. nice staff
Stayed in May 2022
Reviewed: 18 May 2022
Russell
United StatesIf you needed a long term stay the facility provided no cookware or dishes. We didn't so it was no issue.
The bed was excellent. The room was large but very basic
Stayed in May 2022
Reviewed: 19 January 2022
Mario
MexicoCost / bemefit
Stayed in January 2022
Reviewed: 15 January 2022
Artem
RussiaVery bad smell from AC and from 2 of 3 towels. No utensils at all in mini-kitchen.
Mini-kitchen, good shower, good beds, good WiFi
Stayed in January 2022
Reviewed: 10 August 2021
Artemiza
MexicoThe shower curtain was very worn out.
The room had a big fridge and a small kitchen. I didn’t use them, but could be very useful. The parking was almost private for the extended suites and the Hyatt.
Stayed in July 2021
Reviewed: 18 April 2024
Aldo
MexicoThe hotel has clear humidity issues, no refund, partner had allergy straight away, lack of manteinance stay away
Stayed in April 2024
Reviewed: 13 April 2024
Diana
Czech RepublicMy family stayed at this location before and booked again because it was comfortable and had everything we needed. However, this time it was not the same. We had a dirty purple and yellow stained shower wall, dirty floor towels, dusty floors and I even found a large green candy one the floor next to the bed. I was traveling with my 1yr old kid, the thought of what could have happened if she found that and put it into her mouth and possibly choked scared me. We did not have time to change rooms as we had to travel very early the next morning and got to the hotel very late. But as someone in hotel management and someone who has stated in both the US and Mexico Extended Suites, this was very disappointing and not what I expected from Extended Suite.
Stayed in April 2024
Reviewed: 16 February 2024
Maria
NetherlandsThere is a strong disgusting smell coming out from the shower and the sink.
Amazing!!!! Super good beds, next to shopping mall with groceries store and gas station. We were just stopping for one night to continue our way to Quintana Roo and this exceeded our expectation.
Stayed in February 2024
Reviewed: 22 January 2023
Santisbon
MexicoLovely tropical wildlife if you like weird huge bugs on the room. Would not stay again
Stayed in January 2023
Reviewed: 30 December 2022
Pavel
RussiaNO HOT WATER!!! At all!!! And that was NO surprise for the personnel when we told it to them at the checkout. The smell in the rooms is strange - heavy and wet. There is a kitchen - but with NO cutlery! Not a spoon or a glass! Not a pan... And the microwave didn't work in our room as well.
Nice beds. Parking available.
Stayed in December 2022
Reviewed: 27 June 2022
Conrado
United StatesNot for families but for workers mainly
Stayed in June 2022
Reviewed: 10 April 2022
Linda
CanadaNot a bottle of water in the room, not a glass or a cup, not a coffee maker. There was a kitchen with nothing in it, not a spoon, plate or pan. Nothing. The pillows are a cheap foam chip, not comfortable. The A/C was so noisey it could not be used. Not a bit of common space in the hotel, just rooms. Only lighting in the room was bright pot lights in the ceiling and a desk light No bedside lighting or floor lamp. The 1 English channel that we could find (CNN News) had such poor reception that it was not watchable.
Bed comfortable. Good reception staff Room was clean. Liked that there were chairs in the room. Good shower
Stayed in April 2022
Reviewed: 12 February 2022
Roman
Czech RepublicThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 November 2021
Nicole
Germany- super loud, the refrigerator was super loud, there were washing machines being used ALL NIGHT and some kind of other noise like from a generator or something. We could not sleep at all. - they charged me more (around 100 pesos) than booking showed me - I guess the second point was an accident but I wouldn't come back just because we couldn't sleep all night due to all the noise
- clean - good location - comfortable beds
Stayed in October 2021
Reviewed: 30 September 2023
Gerben
MexicoThere are no comments available for this review
Stayed in September 2023
Reviewed: 26 September 2023
Dashanique
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 24 April 2023
Leonid
UkraineThere are no comments available for this review
Stayed in April 2023
Reviewed: 13 January 2023
Fred
CanadaThere are no comments available for this review
Stayed in January 2023
Reviewed: 28 September 2022
Rony
MexicoThere are no comments available for this review
Stayed in August 2022
Reviewed: 10 August 2022
Lina
United StatesThere are no comments available for this review
Stayed in August 2022
Showing 1 – 25
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