Juarez, 122, 48300 Puerto Vallarta, Mexico
#102 of 133 hotels in Puerto Vallarta
Guests' ChoiceBased on 577 hotel reviews
7.6Cleanliness
7.8
Comfort
7.6
Location
9.1
Facilities
7.2
Staff
8.2
Value for money
7.7
Free WiFi
5.5
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End of dialog contentReviewed: 10 November 2024
Connie
CanadaToilet flusher broke and remotes did not work properly
Staff and location
Stayed in November 2024
Reviewed: 5 November 2024
Tim
United StatesPool was a bit warm & had no shaded areas, hotel in general is a little outdated.
Perfect location, the hotel restaurant on the roof was amazing!
Stayed in October 2024
Reviewed: 3 November 2024
Connie
CanadaNot enough racks to hang wet things and towels!
Location and simplistic design!
Stayed in November 2024
Reviewed: 28 October 2024
Gary
United StatesThe only place I could get Wi-Fi was the lobby. The lighting in the room was horrendous. They must be using 1000 W lightbulbs.
Great location for the money. Nice pool and restaurant restaurant up top.
Stayed in October 2024
Reviewed: 18 October 2024
Patrick
United StatesRoom did not have window but got to look out over courtyard. There’s a 500 peso deposit which gets returned at check out.
Rooftop pool and viewing area was great place to chill and enjoy evening
Stayed in October 2024
Reviewed: 15 October 2024
Corina
United StatesIt would be nice if the upstairs restaurant served breakfast or if items could be available for purchase with the free coffee in the mornings.
I loved the decor and the pool area with the views. The bottom floor lobby was very nice and I loved the patio area by the pool.
Stayed in October 2024
Reviewed: 14 July 2024
Manuel
United StatesWi fi was pretty much not working. Thankfully, my cellphone works in Mexico. The hotel is nice it just needs remodeling soon.
The rooftop pool is amazing, as well as their rooftop restaurant. The location is excellent. I was actually able to check in a bit early, which is definitely a plus.
Stayed in July 2024
Reviewed: 20 June 2024
Steve
AustraliaWristbands are given but I ripped mine off and it did not affect bringing my friend into the hotel
Location, value for money, air conditioning. It’s simple, but the price was very good.
Stayed in June 2024
Reviewed: 31 May 2024
Alejandro
United StatesNo coffee
Location, price
Stayed in May 2024
Reviewed: 18 May 2024
Greg
Australialet down by having no internet available in any area. each day fobbed off and told that the manager will be informed. nothing happened. these days its necessary to have wifi even if not in the room. i moved hotels after no change to wifi.
nice room and pool aircon good. location great.
Stayed in May 2024
Reviewed: 10 May 2024
Calvin
United StatesWe would like to have a mini fridge in the room. However, they provided purified water in the area right outside of the room. There are also multiple stores very close by that sell cold drinks.
The room we had was a corner room with a double balcony. The view over the river was great. The lobby and the rooftop were both beautiful. The building is a very classic/old style that has a lot of tile and color. We enjoyed watching the birds and iguanas below us while we swam in the pool!
Stayed in May 2024
Reviewed: 4 May 2024
Justin
Australiano wifi in rooms
Stayed in April 2024
Reviewed: 3 May 2024
Brian
CanadaThe noise and the bugs
The rooftop pool and location
Stayed in April 2024
Reviewed: 30 April 2024
Ronald
CanadaThe staff were incredibly accommodating! At first we were put in a room with no window facing inside. The window was just a piece of wood with a bathroom stall latch for a lock. We asked if we could possibly have a room with a window. Without charging anything extra they moved us to a room with a balcony and a view of the river and partial view of the ocean. The layout of the room also gave us much more privacy when using the toilet and shower. We would have been fine in the first room but the second room made the stay more comfortable and we actually enjoyed being in the room.
Stayed in April 2024
Reviewed: 23 April 2024
Audrey
CanadaNot allowed to bring friend to have a beer on my balcony. Friend could only visit in lobby. Noise from traffic started early in morning (7:30 a.m.) and also noisy at night, however, I was hardly in room so didn't matter too much. TV remote did not work. No wifi in room and the wifi in lobby was slow so could not download Netflix movies.
Location was very good - close to beach, restaurants, OXXO, bus, banks, etc. Pool was very cool (not heated) - had to get used to that. Room was nice with wrap around balcony. Shower had hot water all the time. Very nice room attendants. Liked having purified water available in jug on my floor but was not cold.
Stayed in April 2024
Reviewed: 12 April 2024
Gregory
CanadaDownstairs restaurant was good, but not as good as the upstairs one. PV is very humid. Nothing much you can do about that! The free coffee is kinda bad.
Great rooftop area with small pool. Fantastic views from the rooftop pool area and adjacent restaurant. Great deals for happy hour and tasty food in the upstairs restaurant. Authentic Mexican feel.
Stayed in April 2024
Reviewed: 11 April 2024
Nick
Canadaprices have gone way up from past stays and the property remains with little upgrades
central location
Stayed in April 2024
Reviewed: 5 April 2024
Rakhal
United StatesMy room didn't have a window but the air conditioner worked well and it was cheap so I didn't really mind that much.
Great location, it's an old-school Mexican beach hotel with all the noise that comes with it. I love the place but definitely bring your earplugs. The showerhead exceptional pressure which I love. The bed was soft and the mattress was high-quality which was a nice surprise.
Stayed in April 2024
Reviewed: 4 April 2024
Leo
NetherlandsBad wifi in the room. I did not realize they had no breakfast
Location, good room, nice staff
Stayed in April 2024
Reviewed: 2 April 2024
Vivian
CanadaA mini-fridge would have been perfect.
Excellent location near the Malecon. Wonderful staff. Our room had new bathroom fixtures & the shower was great.
Stayed in April 2024
Reviewed: 30 March 2024
Maria
United StatesNo parking lot
It was centralized to everything.
Stayed in March 2024
Reviewed: 29 March 2024
Joey
MexicoBeautiful rooftop terrace, with a partial ocean view and views of the city. Beautiful plants and well cared for property. Fantastic location!
Stayed in March 2024
Reviewed: 29 March 2024
David
CanadaIt was a bit crowded.
Liked the B fest. It's rare that I have beans with my eggs.
Stayed in March 2024
Reviewed: 27 March 2024
Jenna
CanadaWe only had a single room key - metal key, not a keycard. Thin walls, I would recommend bringing earplugs if you are a light sleeper.
Rooftop pool and restaurant with a beautiful view of the sunset and Zona Romantica. Wifi worked best in the lobby or up by the pool. Hotel staff was quick to respond to anything we needed, extra towels, tp, etc. It was in the perfect location, easy to get around and a short walk to anywhere we wanted to go and check out! Very affordable, aircon included in your room. *Note that you get what you pay for. The rooms are very basic, but we really enjoyed all of the amenities the hotel and the neighborhood had to offer.
Stayed in March 2024
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