The rooms located above the swimming pool were double rooms but I believe they are too small to be comfortable for 2 people. Bed on the mezzanine wasn't too big and the access can be tricky if your mobility is not good. They were ok for a person for a couple of nights but don't expect next level comfort. They also have a couple of standard rooms. There is music going on around the swimming pool all day long until 23. This can bother some people if you want to relax in the evening or go to bed early.

Nice particular hotel in the center of Bacalar. Good location close to restaurants. The swimming pool set up is very good. They have invested a lot in making sure that the pool was next level. Pool bar and restaurant are also great.

Stayed in June 2024

Our air con unit was dripping a lot of water into the room and onto an open suitcase on our last day/night. We think it was because we left the bathroom window open by accident and with the weather being so hot and humid the air con unit couldn't handle it. Reception gave us a small bucket to catch the water and it seemed to stop not long after that so all good! Just remember to keep your window shut if you stay 👍🏻

The guys on reception were super friendly and helpful from the second we arrived and also in communicating with us before that. The room was well thought out although probably not enough space for anyone staying longer than a few nights. The pool and bar area are awesome, the perfect place to relax for a few hours after a long day and the cocktails are amazing - shout out to David for the best frozen margaritas ever! Breakfast in Waah is very good, a mix of typical breakfast/brunch options and traditional mexican/Yucataean dishes. Location is perfect just a few mins walk from the main square and only 100m or so from the nearest public access to the lake. We borrowed some beach towels for an early morning swim which was very handy as we forgot to pack ours. Free parking on the front is a bonus too. Overall it is difficult to find any fault!

Stayed in June 2024

The mattresses could have been slightly more comfortable

The hotel was great - location, facilities, room and staff all very accommodating and comfortable

Stayed in May 2024

The room was a little bit to dark and humid. The service could be improved, on our arrival we had to wait almost one hour to get our coffees. At breakfast you are only allowed to one americano coffee, everything else will be charged on your room.

The pool area, breakfast, location.

Stayed in May 2024

This is one of the best hotels I ever stayed at! Beautiful pool area, a lovely garden next doors that supplies the restaurant with eggs, herbs, and fruit, a yoga pavilion, amazing staff and delicious breakfast. Highly recommended!

Stayed in May 2024

Didn't bother me but be aware music can be heard at the rooms until midnight.

Whole common area was nice. Room is comfy for solo traveler.

Stayed in May 2024

Nothing

Leaving this place is like leaving paradise.

Stayed in April 2024

Whatever size you think the rooms are, it is smaller (but not a big deal for us). I do wish they would educate tourists more on the ecological importance of the laguna! Nothing was really mentioned.

The pools are incredible. The breakfast is generous

Stayed in April 2024

Bed slightly tricky to get in and out of as up tight stairs in mezzanine, but was fine for us for one night.

Great style, comfortable sun lounger swings. Pool was fantastic

Stayed in April 2024

This hotel was very close to the centre of town without being too close. It was great, the pool areas were fantastic, and the provision of lounges, hammocks and areas to relax was appreciated. The room was a surprise, the photos don't really indicate how small the room is, and the steps up to the bed are a bit steep, but the bed was very comfortable!. The breakfast was amazing! We had a great, relaxing time here.

Stayed in March 2024

We checked in late to be fair but the girl showed us up to our room saying that she would WhatsApp me the code for our door. She then went home forgetting to do so! I went downstairs to reception which is not attended at night & found our room code (along with all the other room codes) on a post it pad stuck to the desk! So at least we could go out & have some much needed food after a 4 hour drive safe in the knowledge that our cases were safe in our room! When we spoke to the girl about this in the morning, she just shrugged her shoulders saying that the hotel operates on a trust policy. Not very reassuring when the front door to the hotel isn't even locked at night! Our room was so much smaller than we imagined & the hit and miss steep stairs to the tiny mezanine were a challenge as I had a bad ankle! My advice is to make sure that you book a bigger room.

The breakfasts were amazing apart from the cold coffee! Nice quiet location.

Stayed in April 2024

Exit locked when I wanted to get out for an early walk

Beautiful property Great breakfast

Stayed in March 2024

The room was just a tad small.

Excellent location in relation to the center of town and lagoon of 7 colors. The staff was so kind and helpful, the food, drinks and vibes were amazing. Everything was over the top clean and neat. Pool was very nice as well with the diving board.

Stayed in March 2024

The room was a bit smaller than expected and the steps to the loft bed are steep.

The hotel restaurant is excellent! Service and food are delicious. The amenities and location are great, the hotel has their own chicken and lots of plants for fresh produce. Most of the staff across restaurant and hotel were amazing. The 3 meter jump into the pool is a unique and fun add-on!

Stayed in February 2024

The set up of the bed being in the mezzanine is quite inconvenient and meant that every morning it was really hot up there making it quite uncomfortable. There was AC but I don’t like that being on over night, but I appreciate this is a personal preference.

The pool and location are amazing. The bar, restaurant and hammocks make this accommodation exceptional in many ways.

Stayed in March 2024

The rooms are very dark and tiny. It was hard to set the right temperature even with the AC. At night you could hear loud music from the pool area and in the early morning construction workers disrupted our sleep.

The pool area is very beautiful and a great place to relax. The food was delicious and the restaurant had a great atmosphere. The staff was very friendly.

Stayed in March 2024

The room is quite small as it is with two stories. It was unique. There was no usb charging point, if they had it would have been nice. The room was quite dark but the upstair where the bed is was bright.

I liked the superb breakfast the most! The menu is amazing since it is from a restaurant connected to the hotel. The pool looked nice, although I did not use and the hammock in front of the room was nice. Liked that there is no key needed as it was with the code to enter the room. There are lots of electrical outlets.

Stayed in February 2024

the room and bed are demanding, no space and i didn't sleep well in this bed.... but all other amenities compensated it

amazing chill and atmosphere, design, super cool breakfast menu

Stayed in January 2024

The rooms are a little dark, would have loved some more natural light.

The food was incredible. All around good vibes!

Stayed in February 2024

The room smelt a bit damp and there were a lot of crushed bugs on the walls. On our first day there was construction work going on right where we were having breakfast and directly above our rooms – it sounded like someone was jackhammering straight into my head. When we asked the staff about it, they seemed surprised and apparently used to the noise. Fortunately, the noise did not continue into the second day, as it would have completely ruined our stay.

The hotel complex is lovely, with the pool area at its heart and lush trees around it. The rooms were stylish, if a little uncomfortable to use (very small, difficult to use the ladder to get to the bed), but ok for 3 nights. One of the highlights was the breakfast in the restaurant next door – two delicious meals and a drink per person were included in the room rate. We booked a stand up paddle tour through the hotel and it was one of the highlights of our whole trip.

Stayed in February 2024

Room was really tiny. Front desk a little cool towards guests.

Overall a nice property and close to things. Bar and restaurant staff nice.

Stayed in February 2024

The rooms are tiny and the bed is loft style

The grounds are stunning

Stayed in February 2024

Where the communal pool area exceeded itself, we felt like the bedrooms lacked. The bed was a great size but our room was very which gave a very different vibe to the rest of the hotel. Although you are not spending your holiday in your hotel room you at least want to enjoy your time within it! We also had no door to the bathroom just a curtain. It wasn't a massive deal but worth mentioning that the WiFi does not reach the rooms. There is a wardrobe hanging space but it would have been great to have a drawer space to unpack some clothes into. Overall I would say it gave more luxury hostel vibe.

Makaaba is in a great location on the road just behind the lake and also just a few minutes walk to the town centre. Inside the hotel itself it has a beautiful pool/ bar/ lounge area. It's very chilled vibes which is nice. We also had breakfast included in the restaurant which was delicious and lots of options. The key code locking system on the hotel room doors was actually super helpful so you don't have to worry about keys and whether you have forgotten them or not!

Stayed in February 2024

Honestly it was brilliant!

Loved the facilities, beautifully presented. Breakfast was incredible from the restaurant. The Japanese style of the room is unique and quirky. Little hammocks outside the room meant we could lie and watch the stars. And the location is perfectly situated to explore the main parts of Bacalar!

Stayed in February 2024