Av Tomas Fernandez 7810, 32424 Ciudad Juárez, Mexico
#16 of 24 hotels in Ciudad Juárez
Guests' ChoiceBased on 119 hotel reviews
8.1Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
8.0
Staff
8.4
Value for money
7.6
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End of dialog contentReviewed: 10 April 2024
Andrea
MexicoTerrible noise from nightclubs a few meters away
Restaurant staff was beyond kind
Stayed in April 2024
Reviewed: 3 June 2023
Monterrosa
United Statestransportation service offered not reliable
calm and clean
Stayed in June 2023
Reviewed: 11 March 2023
Brox
South KoreaThe smell of cigarettes in the room was unpleasant.
Stayed in March 2023
Reviewed: 28 June 2022
Nohemi
United StatesWorkers had no customer service skills, didn't offer shuttle or they would get upset if I asked a question, there faces seem like they hate their job specially the girls.
Was pretty comfortable and peaceful.
Stayed in June 2022
Reviewed: 17 June 2022
Domínguez
United StatesThe schedule of the ban please early hours
All the employees so nice and professional and hard working .
Stayed in June 2022
Reviewed: 22 January 2022
Victor-valle
United StatesDown side, staff goes door to door very early waking everyone up for some reason even if you have the sign on the door that you don't want to be bothered.
Everything was clean, the staff was really nice, the size of the bedroom is average but not too small.
Stayed in December 2021
Reviewed: 6 January 2022
Karim
MexicoAway from many things in town but a safe area to walk around.
Very clean, as usual. Close to bars and clubs
Stayed in December 2021
Reviewed: 4 January 2022
Suky
United StatesThe toilet seat was not right. You can hear everything through the walls.
the service at the lobby was very nice.
Stayed in January 2022
Reviewed: 14 December 2021
Alan
MexicoFood
Clean
Stayed in December 2021
Reviewed: 24 July 2021
Israel
United StatesClean room. Good value for the money.
Stayed in June 2021
Reviewed: 10 March 2024
Jorge
United StatesYou can hear everything from every room and the noise from outside you hear it all!! Cleaning ladies since 8am want to come in to clean when check out is at 1:00pm there are no privacy signs to put on the door.
Close to where we needed to be.
Stayed in March 2024
Reviewed: 26 October 2023
Mazhar
United StatesThe room furniture is good, but the comfort of sleep was not there. Can not sleep.
I like the breakfast, the staff are okay, the bed is substantial, and I cannot sleep at all
Stayed in October 2023
Reviewed: 23 May 2023
Rodrigo
MexicoMay be you can imporove the breack fast
Stayed in May 2023
Reviewed: 8 May 2023
Patricia
United StatesThe size of the room was very small and the towels used to be white. On top of that, the wifi didn’t work at all.
The beds were confortables and the hotel personnel were really nice.
Stayed in May 2023
Reviewed: 11 October 2022
Kerri
United StatesNo closet, refrigerator or microwave. Small rooms. Breakfast was minimal.
Location.
Stayed in October 2022
Reviewed: 14 September 2022
Kathy
CanadaBoth check in and check out took way too long. hôtel could not accommodate my request for a quiet top floor room. No fridge and microwave in the room although it is mentioned in the description. upon entering the room, it was filthy. floor full of short black hair everywhere, even in the drawer. Bed sheets smelled like body odour, pillows stinker, blow dryer was full of brown gunk… Asked for housekeeping and they never showed up. large group of people staying there are talking loud at all hours. walls paper thin,you could hear everything. I would hear my neighbours « intimate sessions » all night. people above me walking with high heals also could be heard. hôtel surrounded of bars and loud pumping music played until 2am. breakfast hall had a loud tv blasting at 6:30 am. Crowded hotel with large group of workers staying there and also loud at breakfast time. I was booked for 4 nights but decided to leave after 2 sleepless nights. Horrible experience. will never stay here again.
it is right across the street from my dental office
Stayed in September 2022
Reviewed: 21 August 2022
Yaz
United Statessmells really bad, it wasn’t clean, phones doesn’t works if you need something you have to go and ask in front desk
rooms are good size and the location is ok
Stayed in August 2022
Reviewed: 1 July 2022
Nelva
United Statesthe personal was rude. short staff, assistance was not there, long distance from restaurants.
is spacious and beds are comfortable
Stayed in June 2022
Reviewed: 29 May 2022
Marc
United Statesit was loud super loud and the ac sounds like a turbine
the location
Stayed in May 2022
Reviewed: 25 May 2022
Jonathon
United StatesFirst all we showed up to check in and was told there was no reservation in our name even though we showed them our confirmation. They said they had no rooms available. Had to go look somewhere else and ended up paying almost double. Hope we don't get charged I emailed booking and no response
Stayed in May 2022
Reviewed: 20 April 2022
Ramiro
United Statesall good
everything
Stayed in March 2022
Reviewed: 17 April 2022
Alicia
United StatesOne of the hostess, when we got there to register was very rude , with attitude did not want to help us . We got there Tuesday after 3pm.
The cleanliness of the hotel. Friendly staff.
Stayed in April 2022
Reviewed: 16 February 2022
Juan
MexicoPillows
Everything
Stayed in February 2022
Reviewed: 24 January 2022
Joel
United StatesThe room and bathroom was dirty since we got there, notified front desk that is was dirty and the pillowcases needed to be changed and the room needed to be swept and mopped, and they only changed the pillowcases and left the dirty ones on the floor..and was never sweep or mopped..
The breakfast only
Stayed in January 2022
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