Avenida Nichupte Supermanzana 8 Manzana 1 Lote 4, 77500 Cancún, Mexico
#165 of 213 hotels in Cancún
Guests' ChoiceBased on 94 hotel reviews
7.2Cleanliness
7.3
Comfort
7.3
Location
8.3
Facilities
6.9
Staff
7.7
Value for money
7.0
Free WiFi
6.8
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End of dialog contentReviewed: 16 March 2024
Water
CanadaAir conditioning to old
Location
Stayed in February 2024
Reviewed: 5 March 2024
Aria
MexicoThe room is simple, the hot water didn’t get hot enough for my liking, but it was fine for what I needed
Great breakfast, friendly staff, great location, easy check in
Stayed in March 2024
Reviewed: 2 March 2024
Richard
BelizeRoom seemed like construction work in the building that made room on the ground floor 215 very noisy, sounded as though drilling into masonry was taking place during the early morning. Night sounded as though someone was moving furniture above.
Good for short stays, friendly/helpful staff, clean, breakfast adequate, but can get monotous after two or three days (based on our previous stays.)
Stayed in February 2024
Reviewed: 8 January 2024
Susan
MexicoNoise of suitcases in the hallway.
Nice clean room
Stayed in January 2024
Reviewed: 1 January 2024
Mel
CanadaI can't think of anything.
The staff were very helpful and friendly. Location is good. Across from the mall.
Stayed in December 2023
Reviewed: 29 December 2023
Susan
CanadaBreakfast was not great, even the juice was watered fown. Walls are thin
Staff were helpful
Stayed in December 2023
Reviewed: 30 September 2023
Josué
NicaraguaSmall rooms and small gym
Location
Stayed in September 2023
Reviewed: 12 August 2023
Lars
NetherlandsAir-conditioning in room is not adjustable enough. Windows of room can't be opened. Breakfast is the same every day. Equipment in the small gym is broken and didn't get fixed all week.
Good location, breakfast and (all day) coffee included.
Stayed in August 2023
Reviewed: 2 August 2023
Rodrigo
Brazilbad attention from the front desk member during checkin and also in the breakfast ( they were out of coffee and cheese)
good location and value for money
Stayed in July 2023
Reviewed: 25 July 2023
Jose
MexicoIam in the 1st floor, last 2 rooms (in front of the gym an the last one), there are many noise for the air condition, the room in general condittion look at have many time close, there is a big bug in the basket
Iam in the 1st floor, last 2 rooms (in front of the gym an the last one), the room are in a good condition, breakfast is ok, location excellent
Stayed in July 2023
Reviewed: 19 July 2023
Manuel
DenmarkAirconditioning, was too old, noisy, and didn't cool down the room. The breakfast tasted bad, the eggs and beans were very bad.
The bed was nice.
Stayed in July 2023
Reviewed: 15 July 2023
Eduardo
PortugalThe breakfast was low cualit
The areas
Stayed in July 2023
Reviewed: 27 May 2023
Cristian
ColombiaCómodo
Stayed in May 2023
Reviewed: 16 March 2023
Martyn
MexicoNot great value, reception was very bad
Location was good and rooms were clean
Stayed in March 2023
Reviewed: 17 January 2023
Jose
United StatesThe air conditioner unit was very noisy
Hotel is close to stores , no to far from the ADO express
Stayed in January 2023
Reviewed: 20 October 2022
Getsemani
MexicoChecking in takes abnormally long. Only one towel (yes you can always ask for more, but...) Key card would malfunction so walking out again to the lobby to get it fixed would be necessary.
Location was great. Clean. Warm water.
Stayed in October 2022
Reviewed: 19 August 2022
Rodolfo
United StatesKids running in the hallways.
Proximity to the mall.
Stayed in August 2022
Reviewed: 8 June 2022
Gabriela
United StatesThe room I stayed in had no hot water running. The AC wasn’t working properly, it was hot. That 1st night I went and told the front desk of the issue and sent someone to fix it. The maintenance guy got hot water running and turned the AC all the way down to 58 degrees farhenheit and then it wouldn’t turn off at all. It got really cold. And to top it off the hotel room door did not shut completely on its own. We ended up extending our stay due to a flight change. We did not realize that our bedroom was not closed all the way and left for a whole day, thankfully nothing bad happened but it was reported to the front desk.
Location was good. Although it seemed that it was like 5 mins from the airport, it really isn’t. It’s more 15-20 mins from the airport. Breakfast was ok. The first day I was able to get breakfast, they served scrambled eggs and they looked green and stinky. Not appetizing at all.
Stayed in June 2022
Reviewed: 19 May 2022
David
Jamaicaroom was basic but did the job breakfast a disaster
location was great
Stayed in May 2022
Reviewed: 12 May 2022
Sara
Mexicothe room felt old
location
Stayed in April 2022
Reviewed: 31 January 2022
Nahun
MexicoTo change Towers and Sheets , the ones we had to use were very old
Bathroom was not Clean
Stayed in January 2022
Reviewed: 26 January 2022
Tam
MexicoCleanliness could improve. Shower curtain broken, toilet paper holder broken, hairdrier melted and dirty above.
Breakfast included okay
Stayed in January 2022
Reviewed: 16 January 2022
Agatics
HungaryExpress.U need to wait 1 hour to check in.Room is stinky but look clear.Thanks but no thanks.
Internet connection is not very poor just poor.
Stayed in January 2022
Reviewed: 3 January 2022
Alejandro
United StatesThe keys never work we have to ask to activate the keys all the time.
The location, cleaness and rooms
Stayed in December 2021
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