Real de Guadalupe 34, Centro, 29200 San Cristóbal de Las Casas, Mexico
#57 of 153 hotels in San Cristóbal de Las Casas
Guests' ChoiceBased on 90 hotel reviews
8.8Cleanliness
9.1
Comfort
8.8
Location
9.7
Facilities
8.7
Staff
9.1
Value for money
8.9
Free WiFi
7.6
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End of dialog contentReviewed: 1 May 2024
Oliver
MexicoInternet was low and bad and phone signal is extremely low.
Location is great. Staff was nice and friendly. It's okay, you get what you pay. Nothing more, nothing less
Stayed in April 2024
Reviewed: 21 March 2024
Katherine
United KingdomBecause the rooms are located around the central courtyard which is also a restaurant you can hear the noise from the courtyard in the rooms (or at least the room I was in situated on the ground floor in the corner of the courtyard). This ended by 2200 or 2300 so wasn't a problem but imagine it could be if customers are eating late at the restaurant.
Very well located hotel on the main street close to all the cafes and shops and main plaza, within walking distance of all the main sights and the bus station. Rooms are located around a lovely central courtyard. The room was well appointed with tv and ensuite. Staff were very friendly. And the room happened to be available when I arrived early in the morning so they let me check in.
Stayed in March 2024
Reviewed: 20 March 2024
Philip
United KingdomGood location, nice courtyard, staff very friendly and helpful.
Stayed in March 2024
Reviewed: 21 December 2023
Camila
ColombiaThe location, is over the principal street
Stayed in December 2023
Reviewed: 21 November 2023
Emily
United KingdomNo balcony or external window but not an issue for us
Extremely helpful staff. Perfect location. Great recommendations for what to do in the city.
Stayed in November 2023
Reviewed: 2 November 2023
Alejandra
MexicoThe bed was really comfortable. Location was right on the center of downtown in a quiet zone. Super peaceful place, and great design. Staff was really nice and helpful.
Stayed in October 2023
Reviewed: 21 August 2023
Rosanna
United KingdomI was travelling alone but I think the queen bedroom I was staying in would be quite small for two people. Because of the size of the room, there was no bedside table which would have been nice to have for water, my book, phone etc.
Perfect location - right on the main pedestrianised street of the city with lovely bars, restaurants and shops just moments away. My room was comfortable and cosy with a large bathrooms The staff were all really lovely and kind!
Stayed in August 2023
Reviewed: 11 April 2023
Robert
United Statesstaff weren’t overly friendly but helpful when asked
location and cleanliness
Stayed in April 2023
Reviewed: 9 April 2023
Ian
United KingdomNothing, all good
Great location on main street, 15mins walk from bus station. Quiet room on upper floor with (almost) private terrace. Friendly and helpful staff. Restaurant on site if required
Stayed in April 2023
Reviewed: 7 March 2023
Edith
United Statesi was lucky to have room at top floor so view & sunshine on the patio
Perfect location , on pedestrian street , but the rooms at the back part are quiet. hot & cold drinking water on each floor
Stayed in March 2023
Reviewed: 23 February 2023
Emmanuel
Canadagood location, nice and comfortable. Friendly and Professional staff.
Stayed in February 2023
Reviewed: 9 January 2023
Gavin
United KingdomWe had a room on the courtyard and it was a bit noisy (I recommend asking for a room which doesn’t open onto the courtyard)
Perfect location, beautiful building, clean rooms, nice staff
Stayed in January 2023
Reviewed: 14 November 2022
Dana
Israelthe crew don’t speak English at all!!!
the location
Stayed in September 2022
Reviewed: 20 October 2022
Avigailm19
IsraelAt first i stayed in the rooms downstairs - it was so noisy. When I move upstairs it was less noisy but you still hear ppl talking. There is no heater in the room, and the sheets fells some time damp. The room is not for 2 ppl. Take the bigger one. And in the upper rooms the curtain transparent so there is not so much privacy and there is light from outside
Location location location!! The staff are great. Very nice ppl Hot water in the shower 🚿 Good coffee ☺️
Stayed in October 2022
Reviewed: 24 July 2022
Miguel
Mexicothe clean of the hotel and location to this magical town
colonial style and comfortable
Stayed in July 2022
Reviewed: 16 July 2022
Dan
BelgiumRoom a bit small
Very central
Stayed in July 2022
Reviewed: 7 July 2022
Leticia
United Statesno service at night
the garden area
Stayed in July 2022
Reviewed: 3 July 2022
Neta
Israelnothing!
the best location in town, the place was beautiful and the staff really nice, every day they cleaned our room
Stayed in July 2022
Reviewed: 20 June 2022
Richard
United StatesFriendly staff. Very clean.
Stayed in June 2022
Reviewed: 24 May 2022
Mags
United StatesThere was one instance where we did not have water or electricity. But it wasn't not just at the hotel it was the entire block. We had a tour scheduled for that morning which made it a bit difficult to get ready.
The hospitality of the staff is amazing. The location is great as you get to simply walk outside where all the vendors, music , and restaurants are. It is the perfect location!
Stayed in May 2022
Reviewed: 28 March 2022
Jan
Czech Republicextremely slow persobal in restaurant !
location in center was a perfect…
Stayed in March 2022
Reviewed: 17 March 2022
Jonathan
United StatesIt's kind of a small room but in the city center I guess it's what you would expect.
Great location. Comfortable. Cool city.
Stayed in December 2021
Reviewed: 10 March 2022
Cornelia
AustriaVery nice hotel in an excellent location in a pedestrian area in the middle of San Cristobal. Beautiful courtyard in colonial style. Very friendly staff.
Stayed in February 2022
Reviewed: 21 February 2022
Aleksandra
Poland-
A quiet place, very clean and comfortable. Breakfast was tasty.
Stayed in December 2021
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