2da. Av. Norte Poniente S/N Col. La Cañada, 29960 Palenque, Mexico
#7 of 9 B&Bs and Inns in Palenque
Guests' ChoiceBased on 292 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.6
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
Sarah
AustraliaWeird room layout. Was initially given the wrong key, and also sold the wrong shuttle to Flores for a route that is closed by the front desk staff, but they were able to fix these problems. Minimal cutlery in the kitchen.
Aircon very good, conveniently located near bus stop. Very basic breakfast available at a nearby hotel for free/a small tip. Kitchen well stocked with spices.
Stayed in June 2024
Reviewed: 14 May 2024
Kiak
GermanyThe pool table was really disappointing
Great location, 24 h reception, free breakfast even though it doesn't show on booking
Stayed in May 2024
Reviewed: 9 April 2024
Clifford
BelgiumThe dorms for 4 person's is quiet small and really missing plugs to charge as I only counted 3 and when there is use of adapters, well you loose one plug!
It's well placed and clean
Stayed in April 2024
Reviewed: 27 March 2024
Beswick
Abkhazia, GeorgiaDirty, small hob for cooking, no air con in bathroom, couldn’t take food utensils out of kitchen.
Air con, tour options, lots of communal space.
Stayed in March 2024
Reviewed: 25 March 2024
Justine
BelgiumThere were a lot of extra costs. For example, you have to pay to let your luggage if you don’t leave right away. That’s not the case in many hotels. Also, if you want to your laundry there, it’s a bit expensive.
The localisation is great. Near the bus terminal and the center.
Stayed in March 2024
Reviewed: 17 March 2024
Alice
IrelandSo the bedroom situation was interesting - 3 double beds in one room seoerayed by curtains - but they were very comfortable. Also they charge you for use of the facilites of you want to hang around after you check out, which I can kind of understand, but there's not a whole lot of places that charge you for this and it felt a little cheeky...
Super close to the ADO bus station so getting to the ruins/catching the next night bus was super handy! The facilities were really nice and they had everything, and the halmoks and the jacuzzi were a nice surprise albeit a little random 😂 But overall not a bad place to stay if you're just passing through.
Stayed in March 2024
Reviewed: 11 March 2024
Hervé
SpainLockers should be in the bedrooms.
Nice common areas, with hammocks, jacuzzi, sun beds, tables... Plenty of room to chill or socialize. The hostel is close to the bus station, in the "tourist" area of Palenque. Beds were comfortable and rooms not overcrowded. Bathrooms quite spacious and clean.
Stayed in February 2024
Reviewed: 8 March 2024
Elina
FinlandI would love to have some seating options with a backrest. There are currently a lot of options and hang out areas around the hostel but nothing with a backrest. The vibe feels more like a place for people to pass through, not very social, but good for a couple of nights.
This hostel ended up actually being better than I expected! The room was comfortable and there were many areas outside of it to hang out in. Location near the bus station is great and just 5 minutes from the town itself (rather go to the restaurants and cafes in the town since the part where the hostel is located at, only has kinda fancy, more expensive tourist restaurants!)
Stayed in February 2024
Reviewed: 1 March 2024
Linette
DenmarkDidn’t really feel like hostel but also not quite a hotel. It was a bit weird but met some very nice people and facilities here are good and clean More hammocks please!🙏
Stayed in December 2023
Reviewed: 27 February 2024
C
AustriaThe kitchen was well equipped and the hostel is located close to a market street, so you can easily cook and enjoy in a very nice location.
Stayed in February 2024
Reviewed: 13 February 2024
Nicholas
United KingdomThere was a lack of good utensils to cook with.
Stayed in February 2024
Reviewed: 8 February 2024
Isabel
Brazilin theory everything is great but really weird vibes from this place
in theory everything is great but really weird vibes from this place
Stayed in January 2024
Reviewed: 29 January 2024
Luisella
AustraliaShower wasn’t working properly
Good location, installations were nice and clean, good environment to meet other travelers as well as get good rest.
Stayed in January 2024
Reviewed: 26 January 2024
Łukasz
PolandBig surprise - we we offered free breakfast in the hotel nearby. Great common area with hammocks, lots of place to sit and take rest. Close to the bus station, great spot to start visiting Palenque and surroundings.
Stayed in December 2023
Reviewed: 26 January 2024
Kayleigh
United KingdomN/A
The rooms were clean and tidy, access to the jacuzzi and other amenities was great, staff were very friendly and helpful. Was a 5 minute walk from the bus station and also a big chedraui shop.
Stayed in January 2024
Reviewed: 3 January 2024
Gaia
GermanyVery messy kitchen that did not get cleaned up (disrespectful guests and lack of care from management)
Really close to the bus/colectivo station and the supermarket is also in walking distance from the structure. Clean rooms. Sheets and towels are provided. Smoke-free outdoor area.
Stayed in December 2023
Reviewed: 20 December 2023
Richard
NetherlandsYou have to pay when you want to store your luggage longer than checkout
Feels like a little hotel instead of a hostel!
Stayed in December 2023
Reviewed: 21 November 2023
M
United KingdomThe staff were helpful and nice. Most spoke English (sorry but my Spanish isn't quite there yet). Great facilities and even free breakfast (promotion) which was a pleasant and welcome surprise
Stayed in November 2023
Reviewed: 21 November 2023
Tina
Australiathe bed was right by the door and it wasn't a bunk bed so i could not really put any cover across if i was on the bottom
Location and included simple breakfast
Stayed in November 2023
Reviewed: 16 November 2023
Kirat
AustraliaI asked for the laundry service which they said was around 34mxn per kilo, but when I bought my laundry they then said its a minimum of 4kg. I wish they would've said this prior.
Comfy bed, clean ensuite and very helpful staff.
Stayed in November 2023
Reviewed: 12 November 2023
Lara
GermanyGood stay for a short stop, could check in early in the morning after my nightbus, all you need for a short stop in Palenque
Stayed in October 2023
Reviewed: 8 November 2023
Carina
PortugalKitchen
They offered breakfast and early check-in
Stayed in November 2023
Reviewed: 20 October 2023
Megan
United KingdomRoom felt cold at night
Clean room with large comfortable bed, close to bus station which is convenient
Stayed in October 2023
Reviewed: 16 October 2023
Tina
Australia5min walk from ADO bus stand and good restaurants close by. Very clean, good water pressure, kitchen and large cool water spa to cool off in the heat.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content