It’s a small boutique place.. well situated but very limited breakfast n only available for a small period of time in the morning!

Stayed in April 2024

Only suggestion would be a waste bin in the kitchen as we felt bad piling up our bottles, etc on the counter.

Absolutely lovely staff - kind, attentive, and helpful. Beautiful sparkling clean facilities, spacious and well stocked room, charming terrace, and a perfect healthy continental breakfast. We couldn't have been happier with our stay!

Stayed in May 2024

Absolutely nothing.

The apt was large, well lit and very comfortable. The location is perfect in Condessa, close to so many cafes and bars. The park is a short walk away. The neighborhood is quiet and beautiful. The staff is helpful

Stayed in April 2024

Nothing. Not one thing. Perfecto.

Everything was fantastic. The apartment is huge. The bed is comfortable. The record player is a great touch. Fully equipped kitchenette. Amazing bathroom. Just every little detail done right. And a fantastic staff. Loved every bit of this, and in a great neighborhood close to lots of awesome restaurants and beautiful parks and boulevards. Saw how highly rated this place was and it's for good reason: they've made these places perfect.

Stayed in March 2024

That we only stayed 3 days there. I wish we spent all of our 10 days in Mexico City in Casa Cleo.

Beautiful, comfortable, quiet, good wi-fi, amazing service.

Stayed in February 2024

There was a lot of loud and random noises even at night. Not sure if it was the water pump or elevator but the noise was a bit loud. The beds are short so if you are tall you're feet may hang over.

It was a clean and modern space. The staff was very welcoming. Enjoyed the complimentary breakfast. And liked they had a record player!

Stayed in February 2024

We loved our stay. Super friendly staff with great recommendations.

Stayed in November 2023

Everyone was helpful, very nice, great people

Stayed in January 2024

everything about this place was excellent!

Stayed in November 2023

The complementary breakfast was a little underwhelming.

Brilliant location. Friendly and helpful staff. Very comfortable bed with well appointed kitchen and lounge area. We had friends visit for drinks. There were enough glasses for entertaining and room in the lounge area ro relax. The record player and old vinyl was a nice treat. There was a coffee machine and ground coffee provided in the room. There is a Walmart Express close by so we bought breakfast cereal. There are also plenty of great coffee shops nearby.

Stayed in October 2023

Beautiful, comfortable, spacious suite, attentive and friendly staff - delightful

Stayed in September 2023

Nothing I didn’t like! Breakfast didn’t have too many options but I didn’t mind that too much.

This is a beautiful and charming hotel! The room was so clean and amenities were great (including Bose speakers for the room). The whole hotel smelled so good we went to buy the scent for ourselves haha. However the best part was the incredible security staff. They were there around the clock, helping us with our luggage, personally opening the gates whenever we left the hotel, and even ensuring our safety when helping us grab our food delivery orders. I can’t say enough good things about how great the staff was!

Stayed in August 2023

There’s really nothing that we didn’t like. The property is beautiful and very clean. It was a great stay and plan to visit again in the future!

They have someone there at the property 24/7 and they greet you and give you the key and check you in.

Stayed in July 2023

There’s nothing negative to say about this place! I absolutely loved the room and location!

The location was great! The room and property were always clean. I loved it! I will definitely stay here again.

Stayed in July 2023

The free breakfast was light but delicious. It's on a side street which makes it very quiet and calm. The front desk and security were very friendly.

Stayed in June 2023

Breakfast could be served slightly earlier, perhaps from 7am or 7.30am.

Exceptional rooms, common areas and overall service was fantastic. Highly recommend if you are looking for a neighborhood without too much buzz (like Roma, Roma Norte) and with some of the best cafes and restaurants within a 1-2 min walk. Service was great. My husband and I stayed for 3 nights and loved everything about our stay.

Stayed in June 2023

one of the best hotels I’ve ever stayed at. great value, staff, location, etc. incredible trip

Stayed in April 2023

Only things that were not ideal for me were engine noise at night from nearby a partner, and the fact that there was no coffee and breakfast, but overall I loved the house and it’s location.

apartment is beautiful, ample and comfortable

Stayed in April 2023

Casa Cleo is a charming upscale hotel charging an upscale price. While priding themselves on their excellent service, you would think that they could provide a complimentary bottle of water to each guest each day of their stay.

They provided a simple, fresh and healthy breakfast each morning except Sunday.

Stayed in April 2023

only downside was breakfast.

beautiful design and building. good location, nice staff, very clean rooms

Stayed in April 2023

maybe a larger selection of pastries at breakfast . no need to do hot food but a larger selection of cold e. g. croissants, cold meats, cheeses

from the initial welcome from the night concierge the hotel gave a feeling of calmness in a hectic city- the decor was beautiful and the hotel smelt divine!

Stayed in April 2023

the breakfast was a bit sad

the room and location we’re really excellent

Stayed in February 2023

Apartment was perfect, very modern, stylish and clean. Out host (Daniel), super nice and helped us out with reservations. The outdoor workout area was ideal for morning weights and stretching (to the sound of birds chirping). Breakfast was limited (pastries, fruit, yoghurt), but we also really enjoyed breakfast at some of the nearby cafes. Location was ideal, tucked away on a quiet street and very secure.

Stayed in March 2023

The food and coffee. The yogurt and fruit were fine but the "fresh made pastries" were a disappointment on 2 out of 3 days. The coffee was luke warm and the strength was weak.

The location was fine - a little chilly because it was outside but we wore jackets.

Stayed in March 2023