Allende Sur, 6. Colonia Centro, 76000 Querétaro, Mexico
#72 of 126 hotels in Querétaro
Guests' ChoiceBased on 104 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.3
Staff
8.1
Value for money
8.4
Free WiFi
6.9
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End of dialog contentReviewed: 3 April 2024
Maria
Italybreakfast is not served in the hotel but in a local nearby. The menu is not varied and not good value for money.
I deeply loved the style of the hotel and the comfort of the rooms. My room n 205 overlooks the central square and has 3 balconies.
Stayed in March 2024
Reviewed: 17 March 2024
Judy
AustraliaLocation was great accommodation was comfortable.
Stayed in March 2024
Reviewed: 30 November 2023
Hermilo
United StatesNo breakfast
I didn't get a breakfast, when I was making the reservation it said breakfast included, but when I got the confirmation it said breakfast was not intended. Last time I stayed there breakfast was included
Stayed in November 2023
Reviewed: 26 October 2023
Derek
United Kingdomthe extra charge for staying at the hotel
I was charged more than what was quoted on Booking.com when i checked into the hotel ($16 more) the hotel said it was a mistake made by booking.com and i should take it up with them!
Stayed in October 2023
Reviewed: 13 October 2023
Miguel
United StatesParking
Location
Stayed in October 2023
Reviewed: 28 August 2023
Argelia
MexicoIt was confused to arrive to the parking lot.
Amazing Location as well as the comfort of the rooms.
Stayed in July 2023
Reviewed: 15 July 2023
Claudia
United StatesPeople at the front desk. Not so helpful and flexible.
Location
Stayed in June 2023
Reviewed: 2 June 2023
Michael
Mexicocould use a bit of updating
clean, good location, comfortable bed
Stayed in June 2023
Reviewed: 3 May 2023
Sara
United Arab EmiratesThe staff is quite unfriendly.
Very spacious and bright rooms. The place is very unique. Seemed lite a remodeled church or hacienda. The body lotion smelled phenomenal
Stayed in April 2023
Reviewed: 25 March 2023
Ernest
SpainStairs to the room, only I flight , being a very old building Step into bathroom could be dangerous if not alert
Stayed in March 2023
Reviewed: 11 March 2023
Paul
CanadaNo channels on the television, but that really was a minor inconvenience.
Very comfortable and spacious room in an excellent location Easy walking distance to the major sites and loads of restaurants and shops WiFi worked very well. The hotel layout probably isn't conducive to providing breakfast, but that wasn't an issue for me as there are many breakfast options nearby
Stayed in March 2023
Reviewed: 5 December 2022
Nath
Costa RicaThe wifi was not accesible on the bed side of the room, at the small lobby/restroom part the wifi works amazing but crossing to the room side where the beds are the signal stopped working, that was an inconvenience to me as I was doing work from home and basically I had to work next to the Bathroom
Everything, the bed was really comfy the room was big, great view, amazing location really near to everything on the center.
Stayed in December 2022
Reviewed: 26 October 2022
Deniz
GermanyNo WiFi in the room
Stayed in September 2022
Reviewed: 17 October 2022
Maria
MexicoThey dont have restaurant
Staff was so helpfull
Stayed in October 2022
Reviewed: 4 October 2022
Maria
United StatesAll employees very friendly and courteous
Stayed in October 2022
Reviewed: 1 September 2022
Paulina
Mexicowe had a room in front of the square and it got noisy, church bells in the morning and some street noise
really good location and nice facility
Stayed in August 2022
Reviewed: 29 August 2022
Oscar
United StatesThe bed was a little uncomfortable, it had a hole in the middle and it cracked a lot when you moved. Need to fix that quick.
Great location! The first room that we got the safe did not work so they were nice enough to change us to a better room. Ask for room 205, has the best view! The staff is friendly and always available upon request. Definitely coming back.
Stayed in August 2022
Reviewed: 11 July 2022
Ana
Ecuadori found hair in the shower, sone lights didn’t work and the check in stuff not friendly
nice rooms and good location
Stayed in July 2022
Reviewed: 16 February 2022
Ann
United StatesNot as clean as I expected. Shabby compared with similarly priced hotels.
Location
Stayed in February 2022
Reviewed: 14 February 2022
Anna
United StatesThe staff is very bare-minimum-- sometimes out of uniform or laying on the couch in the lobby. I don't think it's a huge deal but they could just be friendlier to make up for the casualness. Also their "room service" is fake (the menu says one thing and when I inquired about it at the front desk they said they didn't have anything).
The room is simple but beautiful, the location is fabulous and the bed is incredibly comfortable! I also loved that you can completely block out light to sleep if you need with shutters. It's a wonderful place to stay to crash while exploring QRO/centro.
Stayed in December 2021
Reviewed: 13 February 2022
Christopher
United StatesDid not have hot water. asked front desk to see about getting it fixed. Problem was not fixed.
great area.. lots of restaurant options nearby , walkable
Stayed in February 2022
Reviewed: 5 January 2022
Karol
Netherlandsthere was a Christmas event just at the corner. it was really noisy
very nice hotel
Stayed in January 2022
Reviewed: 2 December 2021
Dawn
United Statesrom had an odor from bathroom
location
Stayed in December 2021
Reviewed: 4 October 2021
Gerardo
United StatesRooms have simple dining chairs, it will make a big difference to put two recliner or cushion chairs in the rooms , everything else is excellent. I will go back anytime!!
Stayed in October 2021
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