361 Campos Elíseos, 11540 Mexico City, Mexico
#50 of 545 hotels in Mexico City
Guests' ChoiceBased on 26 hotel reviews
9.4Cleanliness
9.9
Comfort
9.9
Location
9.7
Facilities
9.7
Staff
9.7
Value for money
8.8
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 24 March 2024
Josine
United StatesFantastic Very zen, safe and personal Incredible staff Great location
Stayed in March 2024
Reviewed: 21 March 2024
Valeria
United KingdomWhile a minor thing, the hotel is supposed to offer a complimentary shuttle service within a 2km radius of the hotel. Anytime we attempted to use it the driver had left or I was told the transportation would not be possible because our destination was slightly further away. While ubers are very easy to get in Mexico City, the traffic is awful. So having this shuttle service is nice to help cut down on the wait time for ubers. Would consider making this more available for hotel guests. The only other thing that could have improved was having our towels changed out without asking. With little kids, towels go quickly and we had an accumulation of dirty/wet towels. Once we requested more they were brought to us very quickly. Staff did a nice job cleaning rooms (despite the messy chaos)!
The staff was wonderful. Extremely nice, pleasant, attentive and helpful. Our floor had a shared common area with a library and kitchen. It came in handy as we travelled with our family, and use this space to have dinner at the hotel and extra space for our young children to play. The easy access to refrigerator/freezer was essential for me. The breakfast was beautifully laid out, and very tasty. Though there was not a lot of variety, and if you arrive towards the end of the breakfast window there are slim pickings. The cooks were happy to make fresh eggs upon request.
Stayed in March 2024
Reviewed: 18 March 2024
Marina
AustraliaI didn’t love breakfast, but I am a little difficult.
The hate has a wonderful atmosphere, the property has so many little personalities touches that I have not come across before. Wonderful staff.
Stayed in March 2024
Reviewed: 6 March 2024
Adam
CanadaNo newspapers or public interest magazine only fashion and Mexican houses.
Best breakfast.
Stayed in March 2024
Reviewed: 22 February 2024
Anne
United StatesAmazing hotel. Beautifully decorated and a lovely quiet escape in the middle of Mexico City. Everyone is so nice and they went above and beyond to help arrange a birthday surprise for my husband. Highly recommended.
Stayed in February 2024
Reviewed: 11 February 2024
Savannah
United StatesThis hotel blew me away. The staff was so accommodating, the rooms and beds were clean and comfortable. Close to so many great spots. I will return!
Stayed in February 2024
Reviewed: 18 November 2023
Lorraine
United StatesThe only thing that I didn’t like about the property is that I couldn’t stay there longer! Amazing hotel with excellent hospitality.
Beautiful design and overheard others say the same about their rooms.
Stayed in November 2023
Reviewed: 29 May 2023
Derek
United Statesnothing about the property was under expectations. only disappointment was our budget didn’t allow for the fantastic suite.
Exquisite property with perfect design touches and exceptional service. Was a magical week!
Stayed in May 2023
Reviewed: 12 January 2023
Caryn
United StatesNothing
We loved the property. The room was lovely and well appointed. The common spaces were beautiful. We really enjoyed spending time in some of them. The staff were all friendly and accommodating.
Stayed in January 2023
Reviewed: 6 December 2022
Susan
United StatesReplace food when people take it . Not always a choice. Great towels ad robes. Plentiful toiletries. Helpful staff.
Breakfast was fair. Service good selection fair
Stayed in December 2022
Reviewed: 27 November 2023
Anonymous
MexicoToo many pillows on bed
Beautiful decoration, walking distance from many good restaurants, shops and parks
Stayed in November 2023
Reviewed: 17 June 2024
Obando
Costa RicaThere are no comments available for this review
Stayed in June 2024
Reviewed: 3 June 2024
Fernando
BrazilThere are no comments available for this review
Stayed in April 2024
Reviewed: 15 February 2024
Christopher
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 12 November 2023
Stig
DenmarkThere are no comments available for this review
Stayed in November 2023
Reviewed: 14 October 2023
Alan
MexicoThere are no comments available for this review
Stayed in August 2023
Reviewed: 14 October 2023
Alan
MexicoThere are no comments available for this review
Stayed in August 2023
Reviewed: 3 October 2023
Leila
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 3 July 2023
Andy
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 23 May 2023
Philip
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: 30 April 2023
Stig
DenmarkThere are no comments available for this review
Stayed in April 2023
Reviewed: 12 March 2023
Dimitri
GreeceThere are no comments available for this review
Stayed in March 2023
Reviewed: 23 February 2023
Stig
DenmarkThere are no comments available for this review
Stayed in February 2023
Reviewed: 22 January 2023
William
United StatesThere are no comments available for this review
Stayed in January 2023
Showing 1 – 25
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