Av Paseo de los Héroes No 9902, 22010 Tijuana, Mexico
#34 of 69 hotels in Tijuana
Guests' ChoiceBased on 576 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
8.2
Staff
8.5
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 11 August 2024
Mara
United StatesNa
Na
Stayed in August 2024
Reviewed: 17 July 2024
Bendas25
United StatesAC did not work and the bath room was slippry
Stayed in June 2024
Reviewed: 9 July 2024
Maria
United StatesDuring breakfast, coffee was only available from a server, and hardly noine came to my table. I had to jesture my empty cup..
The cleaning lady was the best, she help.me with everything, including how to use my AC.
Stayed in July 2024
Reviewed: 20 June 2024
Jorge
United StatesWi-fi…was not informed existed one
Food was excepcional
Stayed in June 2024
Reviewed: 17 June 2024
Larry
United StatesRoom was too cold and the heater was not working. Only AC worked.
Free WiFi, clean hotel and nice bar.
Stayed in June 2024
Reviewed: 15 May 2024
Yezel
United StatesFront desk not friendly. Only gave 1coffee filter.
Cleaning staff were nice. Hotel restaurant had good food. Location was near stores n mall.
Stayed in April 2024
Reviewed: 23 April 2024
Kelli
SpainVery noisy right at the big roundabout. The glass wasnt sound proof. The pillows were a bit uncomfortable. No fridge in room for this standard hotel it was a shock.
The door staff porter was the most helpful man. I didn't meet a more considerate man than him. In fact they were all very helpful but he did over and above. Starbucks on hotel is good for a coffee too. Safe in the room helpful.
Stayed in April 2024
Reviewed: 14 April 2024
Yezel
United StatesThat only 1 coffee filter and 1 coffee cup was given for 2 people. Front desk not friendly. Shower n floor slippery, needs nonslip mats.
Cleaning maids were thorough and friendly. Waiters were fast n friendly.. The shower was great and the room was a nice size. You can request a mini fridge. Great location. In middle of grocery store, mall and medical clinics.
Stayed in April 2024
Reviewed: 13 April 2024
Gabriela
United StatesMusty smell in elevators and hall
Stayed in April 2024
Reviewed: 25 March 2024
Marco
United StatesThe only thing i didn't like was the comforter in the bed. Look old. Need more lights in the room, or more bright lights.
Very central. Restaurant and bar. The service is very good, from the staff at the parking lot to the front desk. I recommend this hotel.
Stayed in March 2024
Reviewed: 2 January 2024
Alfonso
United StatesCold no heater
Food
Stayed in January 2024
Reviewed: 19 December 2023
Svetoslav
BulgariaThe service guys didn’t speak English. We had a faucet problem in the bath, so was unable to communicate.
Great location and friendly front desk staff.
Stayed in November 2023
Reviewed: 27 November 2023
Galeana
United StatesThe pillows smell bad.
The people in the front were really nice and helpful
Stayed in November 2023
Reviewed: 6 November 2023
Rebecca
United StatesBreakfast was delicious
Stayed in October 2023
Reviewed: 8 October 2023
Paz
United StatesStaff friendliness
Stayed in September 2023
Reviewed: 16 September 2023
Jovany
MexicoThe view of the room and the comfort.
Stayed in July 2023
Reviewed: 5 September 2023
Jessica
MexicoThe pillows were uncomfortable and no major highlight in the amenities
Location was great
Stayed in September 2023
Reviewed: 25 August 2023
Victor
United StatesCleanliness and maintenance. From the hallway to the room entrance. Carpets could have use a vacuuming. Stain and scratched walls , and mirrors, broken dresser edge . Missing bulb on night light, yellow stains around and in the back of toilet and bathroom floor.
Location, receptionist , (very nice and friendly) Restaurant ambiance, food price, but good.
Stayed in June 2023
Reviewed: 25 August 2023
Yatzareth
United StatesThe location was perfect because it was close to many restaurants. Night clubs and the border.
Stayed in August 2023
Reviewed: 23 August 2023
Eva
United StatesMoved room due to room key battery. Room moved to did not have a fridge. We were declined small fridge and they brought us ice.
Staff, food, fast check in, receptionist helpful knowledgeable
Stayed in August 2023
Reviewed: 10 August 2023
Estefany
United StatesI didn’t like the old, very used towels. I always bring my own towels when traveling but definitely guests towels need and update
Nice property, staff was friendly
Stayed in August 2023
Reviewed: 3 August 2023
Javier
United StatesI decided to pay Cash, with out telling me that it was going to be More they charged me before I could make a decision
Everything was fine
Stayed in July 2023
Reviewed: 12 July 2023
Raúl
MexicoI saw a situation with some luggage
It was clean and luxurious
Stayed in July 2023
Reviewed: 7 July 2023
Jose
Mexico.
.
Stayed in June 2023
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