Carretera La Trinitaria-Palenque km 414 Avenida del Lago de Tziscao, 30160 Santiago, Mexico
#1 of 3 hotels in Santiago
Guests' ChoiceBased on 35 apartment reviews
9.1Cleanliness
9.2
Comfort
9.1
Location
9.6
Facilities
8.8
Staff
9.7
Value for money
9.2
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 22 May 2024
Veronique
MexicoThe food is expensive and plain
The location and the warm welcome.
Stayed in May 2024
Reviewed: 17 March 2024
John
United KingdomLovely, large, clean cabin with an uninterrupted view of the lake. We enjoyed resting in the hammock on the porch in the evenings to watch the sunset. Friendly owners.
Stayed in January 2024
Reviewed: 1 March 2024
Julie
MexicoThe family is so kind. They made sure all your needs were met. And the food was excellent. We had planned to try a different restaurant the second night, but the food was so delicious, we stayed at the cabanas for all our meals.
Stayed in February 2024
Reviewed: 17 January 2024
Beth
United StatesThough food was good, there is a limited menu. But if you are staying just a few nights, it's fine.
Room overlooked the lake. Room was spacious. Had hot water. Family who runs it are wonderful. Restaurant on site.
Stayed in January 2024
Reviewed: 16 December 2023
Zuzana
Slovakiathe room smelled little moldy but we open the door for a while and it helped.
the cabin is super cute, spacious and the view is awesome! good wifi as well. the family has also a restaurant where you can order something from a limited menu. no drinking water available.
Stayed in December 2023
Reviewed: 21 November 2023
Patrick
GermanyAir in the Room was a little moist
Lakeview was amazing. Very helpful and friendly Staff.
Stayed in November 2023
Reviewed: 1 March 2023
Ashley
AustraliaN/a
The location was beautiful. The room itself was very cute. Toiletries provided. There is a restaurant too, unfortunately we were not feeling well and didn't get to try it :( Wifi was available.
Stayed in February 2023
Reviewed: 24 February 2023
German
Mexicoits a remote place then you need cash.
the view about the international lake
Stayed in February 2023
Reviewed: 10 January 2023
Mei
United KingdomEverything was perfect!
Location as it’s right on the lake
Stayed in January 2023
Reviewed: 11 December 2022
Allen
United KingdomLovely family run place. They picked us up as we arrived by local bus late and were a bit stuck to get there. Great food and great location. 👍
Stayed in December 2022
Reviewed: 22 November 2022
Kelly
United StatesThe owners were very nice and accommodating.
Stayed in November 2022
Reviewed: 12 November 2022
Elke
BelgiumGreat cabanas with a beautiful view towards the lake. The family is super friendly and helpful. They make you feel at home. We also ate here one night and the food and hot chocolate was delicious. Would recommend!!
Stayed in November 2022
Reviewed: 3 October 2022
Dror
IsraelThere was a problem with the hot water at the shower.
The place is amazing. It has one of the most beautiful views i have seen. The staff was very nice and friendly, and tried to help us with everything we needed.
Stayed in October 2022
Reviewed: 7 July 2022
Guilherme
BrazilThe only issue is that after a strong rain on our first night, we were without power for around 8-10 hours and the wi-fi never worked again until we left. We slept 2 nights here.
Very friendly host that is also in charge of their restaurant. You have a few options for eating and restaurant is open all day. Location is really great, right in front of the lake and walking distance from the International Lake, where you can cross into Guatemala. It has wi-fi (not very reliable) and hot water (enabled upon request).
Stayed in June 2022
Reviewed: 27 April 2022
Raffi
United Statesnumber 1 owner did everything to make make us feel appreciated. if your around here don’t even think about it book it and you won’t regret it
Stayed in April 2022
Reviewed: 22 February 2022
Allison
United StatesRestaurant was closed for renovation, which is understandable but I was disappointed I couldn’t try their food. There is a restaurant next door however.
Beautiful property right on the lake. Clean and rustic cabins with wonderful staff. First night was pretty cold, but they provide extra blankets which kept us plenty warm.
Stayed in February 2022
Reviewed: 18 January 2022
Sheena
United KingdomWe loved everything about this property. Do not hesitate for a second to book here. The family who look after the property are so lovely and hospitable, the restaurant food on site is delicious and we loved the campfire they put on for us with marshmallows on sticks. The location can’t be beaten for a weekend exploring the Montebello lakes - definitely do the tuk tuk tour of the lakes and the raft on lake pojoj. we wish we could have stayed for longer, thank you!!
Stayed in January 2022
Reviewed: 20 December 2021
Hannah
NetherlandsThere was a group of people making a party with a lot of noise. But it was on another property. But still they talked to the receptionist of the other property. That was really nice of them, to make that effort. So actually, this is a good point :). But just keep in mind that on the weekends, there might be big groups of people having a party somewhere around. Also, the Wi-Fi wasn't great. But we had Netflix :).
The cabana was really lovely! It was spacious with a lovely terrace with view on the lake. We spend some time relaxing in the hammock. Also, we slept in the biggest bed we saw in Mexico. Even for us tall Dutchies it was huge! The bathroom was big and clean, and there was plenty of hot water. Netflix! We didn't expect that at all, so that was a nice bonus.
Stayed in December 2021
Reviewed: 13 November 2021
Marco
United Statesbeautiful place and at a great price.
Stayed in November 2021
Reviewed: 5 November 2021
Aywhydee
Puerto RicoI liked absolutely everything! I literally have nothing negative to say. I felt safe and comfortable. I was so worried about getting there as I was a solo woman traveler but it’s pretty straight forward and locals where very helpful. Don’t expect to have service if you don’t have a local sim being that you’re so close to Guatemala. The hosts were spectacular! I felt very welcomed and at home. The fried fish from their restaurant directly from the lake is delicious and the beans cooked in a pot were just as great. The rooms were spacious and the balconies facing the water made waking up at the crack of dawn enjoyable. Always had hot water available when showering, rooms were clean, and cool! It gets cold at night but there was enough extra blankets to stay warm. I’d stay here over and over if I could! @travelingWithAYD on ig to follow my travels
Stayed in September 2021
Reviewed: 16 July 2024
Hal
United StatesThe area is very dark and isolated at night.
The view of Lake Tziscao from the cabin was amazing.
Stayed in July 2024
Reviewed: 11 April 2024
Camillia
United StatesNot very many amenities and cockroaches in the restaurant.
The view was gorgeous
Stayed in April 2024
Reviewed: 26 March 2022
Oliver
SpainThe sheets
Location and staff
Stayed in March 2022
Reviewed: 23 July 2022
Anonymous
United StatesEverything was excellent and the food was amazing!!
Stayed in July 2022
Showing 1 – 25
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