Palenque - Ocosingo, 29960 Palenque, Mexico
#3 of 9 B&Bs and Inns in Palenque
Guests' ChoiceBased on 56 hotel reviews
8.9Cleanliness
9.1
Comfort
9.0
Location
7.8
Facilities
8.9
Staff
9.6
Value for money
8.9
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 August 2024
Audrey
FranceNOTHING!!!
Fantastic stay. Staff exceptionally welcoming. Very pleasant environment. The "cabanas" are comfortable and practical. Really cheap taxis available.
Stayed in August 2024
Reviewed: 21 June 2024
Astrid
United KingdomThe shared kitchen is a little confusing as nothing is labelled so you may find your wine going down faster than expected.
We loved the sounds and smells of the jungle. It was unfortunately too hot for the howler monkeys to visit but we saw iguanas and lizards just over breakfast and while in the pool (perfect for when it’s hot ad humid!) The hosts are very kind and hospitable and invited us for drinks with them. The room was clean, comfortable and cool and perfect for me to rest up when we had to stay an extra night to recover from an existing stomach bug. Toilets and bathroom very functional and spacious. The kitchen was well equipped with potable water available. It’s easy to hail a taxi or collectivo into the town from the road. We would 100% come again!
Stayed in June 2024
Reviewed: 29 April 2024
Isabel
United KingdomOne of the beds in our cabaña was very uncomfortable. The mattress seemed to collapse with any weight on it and you could feel all the slats underneath. The WiFi wasn’t great.
We turned up here for a couple of nights and arrived ill with travellers tummy. We ended up extending our stay to a week in order to recover as we were really quite ill. The owners were super helpful with getting us medical assistance and running us to the chemists and doctors. The plus side of staying put for a week was experiencing the wonderful wildlife here at the cabañas. Geckos, iguanas, opossums to name a few and you really felt you were right in the jungle. The icing on the cake were the howler monkeys who came down every day and hung from the trees by the kitchen door, waiting to be hand fed bananas and tomatoes. An amazing experience to be so close up to these incredible animals. There was even an extremely cute baby! Once we were recovered we visited the Mayan ruins which aren’t very far from here. It is quite a long walk into town but taxis are cheap and quick. We also had use of the kitchen which was great and the swimming pool was very clean and refreshing. The toilets and shower were kept very clean and the shower had hot water.
Stayed in March 2024
Reviewed: 19 April 2024
Igor
NorwayGreat location - 12 min drive to the national park and museum entrance. Very nice stylish and airy cabanas with clean and modern facilities. Decent mexican breakfast.
Stayed in March 2024
Reviewed: 5 April 2024
Life2ontour
United KingdomThe WiFi was poor but, to be honest, this isn't why you stay here. Mattress had seen better days and I was sleeping on the boards - lucky I like a hard bed.
The location is just on the edge of the jungle. Natures soundtrack is loud and wonderful, if you like it. The Cabanas are bamboo huts surrounded in mosquito nets. You feel like you're living outside. Howler monkeys are your neighbours! Staff are really friendly! Parking is secure.
Stayed in March 2024
Reviewed: 26 March 2024
Vendula
Czech RepublicThe bed was uncomfortable and very soft. If you are in a couple, the heavier person is lower and the lighter one is falling on him. It’s a peaceful and a magic place, the pity thing is that you can still hear the noises of the street and trucks :(
Nature, jungle and monkeys.
Stayed in March 2024
Reviewed: 29 January 2024
Nicoletta
ItalySimple cozy environment. Personal very helpfull. Okei for a night or two if you need to pass by Palenque
Stayed in January 2024
Reviewed: 7 January 2024
Michael
HungaryOur cabana was on stilts and the room shook when someone turned over in the other bed.
The cabana and the public areas were as described and seen in the photos. They had a really cute puppy and it was good to be able to use the kitchen.
Stayed in January 2024
Reviewed: 9 December 2023
Dominik
GermanyLocation is a tradeoff, it's a bit off from the city, but near a little noisy road. It didn't bother me, but keep it in mind.
Lovely cabins in the jungle, simple but comfortable, you will see some apes and maybe other animals. The personnel are very nice and helpful. Great breakfast. Loved it at all.
Stayed in December 2023
Reviewed: 13 August 2023
Jennifer
AustraliaThe cabanas are so cute and comfortable. The staff were so lovely. The jungle sounds, meeting the monkeys. And the all day coffee!
Stayed in June 2023
Reviewed: 25 May 2023
Georgia
Isle of Manthe hotel is a fair distance from the town. 30 minute walk or a 50 peso taxi. this is the only downside.
I had the best time at cabanas bambutan. the staff are superb, so friendly and helpful. the boy who does the gardening and I became great friends over the time I was there. the cabanas are comfortable and cool. I fed the monkeys one morning and was surrounded by wildlife the whole time I was there. it was the perfect relax and so far my favourite place I’ve stayed during my two months in Mexico.
Stayed in May 2023
Reviewed: 4 May 2023
Sonya
FranceNothing really
Lovely environement, the kids had fun looking for iguanas from the room. The outdoors is a nice place to hang out in the evening, we met nice travellers
Stayed in April 2023
Reviewed: 17 April 2023
Meghan
United StatesOne thing to know is that we did not have any charging capabilities in our cabaña, but we were able to charge them in the main area.
We had a wonderful stay at the Cabañas. For those who are backpacking, keep in mind that they are not located in the center of town and are best accessed by car. That being said, we were able to get a taxi from the bus station for less less than 50 pesos. The cabañas themselves are as described, we could hear the howler monkeys and jungle sounds. The staff were very friendly, and Paco even helped call the howler monkeys down so we could feed them mangoes and see them up close.
Stayed in April 2023
Reviewed: 8 April 2023
Liana
SwitzerlandA bit far from town (30min, can easily get a taxi for MEX 50).
Nice and clean facilities, good WiFi, lots of common spaces, friendly guests, overall great for the low price. Staff helped us organize a tour to the ruins and waterfalls.
Stayed in April 2023
Reviewed: 27 March 2023
Mary
ItalyBeautiful place if you want to be surrounded by nature, in the morning you can feed the monkeys.
Stayed in March 2023
Reviewed: 16 March 2023
Zdenka
Czech RepublicIt is quite far from the centre, so you have to take a taxi or colectivo to get there. Walk takes around 30 minutes and its not safe during the night. There is just one small shop nearby, so not much food options (you can order pizza from the staff, not the best one. But if you are lucky, you can order much better tacos :). The main road is nearby, so you can hear cars (but not too much). On the other hand, you can hear monkeys during the night and they know how to wake you up :) But it is still worth to stay there.
Cabanas were really beautifull and romantic as well as gardens around. If you wish to stay at some special place, this is a good option. Everything was clean and worked well. We have seen wild monkeys, they even came for the fruit. Even if you are next to the road, you feel like to be in the real jungle.
Stayed in March 2023
Reviewed: 22 January 2023
Cedar
Mexicoeverything! the rooms, facilities, the area. highlight of my stay in Mexico owner is absolutely lovely and genuine
Stayed in January 2023
Reviewed: 18 January 2023
Renee
Netherlandsthe only downside would be that getting to town is slightly more challenging but the colectivos pass by the main road.
Lovely staff! we arrived really early after our night bus which was not a problem and were warmly received. Well equipped kitchen and the cabins as well as the showers/toilets are super clean. although it is located next to the road it didn’t bother me one bit and you can hear monkeys every night howling in the trees.
Stayed in January 2023
Reviewed: 18 January 2023
Rebecca
United Kingdomthere was nothing not to like, maybe beware of the howler monkeys which make the noise late at night and very early morning.
The hotel was beautiful, we stayed in a private cabana with a shared bathroom & shower. The area and location is stunning. The beds were super comfortable and although the rooms were basic no frills like tv etc, the overall experience was really cosy and comfortable. We would have stayed longer if we could!! Showers and toilets were very clean, the communal area was cute you could play games and order pizza!
Stayed in January 2023
Reviewed: 15 January 2023
Lukas
GermanyA difficult location without a car since it is off the standard colectivo and taxi routes No window in the room
Kind staff, large kitchen
Stayed in January 2023
Reviewed: 5 January 2023
Dvoretskesh
CanadaIt is away from the town, but you can take a taxi for 50 pesos. Playing rock music in the common area was not the vibe :)
Everything was really great. Staff -- very friendly and helpful, very grateful to all of them! The hotel looks very nice.
Stayed in December 2022
Reviewed: 4 January 2023
Keeley
United KingdomSuch a welcoming and relaxed atmosphere and staff were so helpful and friendly. The Cabañas are basic but comfortable and there is a well stocked shared kitchen and seating area with table football, darts and board games. Well placed for ruins and you can book waterfalls and other tours onsite for reasonable price. Howling monkeys in the surrounding trees just made it all the more special
Stayed in January 2023
Reviewed: 22 December 2022
Dario888
GermanyThe hotel is near to a main street.
Nice hut
Stayed in December 2022
Reviewed: 17 December 2022
Ellani
AustraliaIt is mentioned in almost all of the reviews but yes, you are off the highway, there is noise, there are roosters in the morning and other precarious sounds as you are in nature but this did not deter us in the slightest. If we find ourselves in Palenque again we will without a doubt be staying at Cabañas Bambutan!
Patricio and the staff at Cabañas Bambutan went absolutely above and beyond to make our stay as great as it was. We stayed for 3 nights and felt welcomed in from the very first night. Patricio went out of his way countless times for my partner and I, calling the local restaurant to deliver us food, providing us the best information to get to the waterfalls and catching the colectivos from out the front of the property, to dropping us into town and to the bus station for our early morning departure. His hospitality and kindness are a rare breed these days and we are extremely thankful for it.
Stayed in December 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content