It was a little chilly during the nights in the rooms (it was late February when we visited), but there was a space heater in the room which helped somewhat.

The location was great. Everything in the town of SC is walkable. It was about a 15-20 minute walk from where the shuttle from Tuxla dropped us.

Stayed in February 2024

Amazing place! Big rooms with nice view. Every apartment has terrace with best view of the city and nice sunrises! Staff is very nice and welcoming! Good breakfast menu. location is very central, a lot of restaurants nearby.

Stayed in February 2023

- It was very cold at night and although there was a heater you couldn’t sit around in the living area without having lots of layers on. also colder inside during the day than outside - We arrived at 8am after a night bus and were told check in was 3pm. We came back at 1:30pm and were still told 3pm (was kind of system says no) rather than actually checking whether our room could be ready (often when you arrive super early they try to make space) and there appeared to be no other guests in the hotel?! Unfortunately there was no comfortable area to wait, so we went back out and sat in the park.

- The rooms were very spacious with lovely adjoining showers and bathrooms with hot water - The terraces that were attached to each property were lovely in the morning sun - Able to borrow a yoga mat for my own practice - Very clean

Stayed in February 2023

The views from the room were so beautiful! The living room area was excellent for my family to enjoy a place to relax in while being together. The rooftop terrace was unexpected and incredible views for sunrise and sunset! We had coffee from the restaurant at the hotel and they were very kind to bring it to the rooftop for us. Staff was very friendly and welcoming, they were helpful in finding a doctor for my mom. I would highly recommend, the pictures don't do it justice!

Stayed in January 2023

You need to pay extra if you want milk in your coffee for the "included" breakfast. We tried to contact staff for 3 days before our arrival to advise a change in our arrival date and they just ignored us

Location is only a short walk to the town center and the rooms are spacious

Stayed in November 2022

It would have been great if they had a refrigerator in rooms.

Literally almost everything about this hotel was great. The very first day arrived Victor who was at the front desk helped in any needs or questions I've had. The hotel is located at the heart of the San Cristobal and walking distance to anywhere. Very clean and their beds were extremely comfortable. The view from the terrace is outstanding at night or during the day. Irecommend this place to anyone.

Stayed in June 2022

Ant invasion Wifi Too hot inside Sharp corner in each room

Location Staff Terrasse

Stayed in March 2022

Breakfast extremely limited, there are only two options available. Very cold rooms, only one heater available for two bedrooms since a second one would cause a power shortage according to the staff. Very little hot water in the showers. The restaurant is very loud sometimes until late at night. I think there are much better options in San Cristobal in the same price range.

Good location

Stayed in January 2024

the bad smell of the rooms and the humidity in them.

location

Stayed in March 2023

I had requested a room with a view but was given one looking out at a wall. I complained and the second night was given one with a view. The living room couch, basically the only furniture in the room other than a TV was too hard to sit on. The bed was impossibly hard. The internet was sporadic. Both rooms I checked into had an unpleasant ,musty smell.

The shower and the view from the outdoor patio. The location was excellent, and the staff was pleasant.

Stayed in February 2022

There's no parking and that's just ridiculous, for what they charge the hotel could easily arrange for a valet parking service. The food options were terrible, you had to reserve in advance. The WiFi was spotty and the cell service in SCldC is poor so take that into consideration if you need to get some work done. The staff was indeed friendly but they were almost always away from their desk, oftentimes we would come around 11 or midnight and had to wait for someone to open the door for us, one time we waited over 10 minutes to be let in. Water didn't stay hot for long, like 4 o 5 minutes of scalding hot water and then lukewarm.

The location was decent but there are very many others like this one. Definitely not worth the over $50,000 pesos paid for it. The view from the terrace was nice though.

Stayed in January 2022

full of mold , soaked bedding , no internet , no tv working only 1 heater for 3 spaces felt like 10 degrees in the house no staff , no telefone to talk to staff working , this was charged 430€ per night, total rip off , felt scammed ... I hope booking can get us a partial refund both my kids got Suzi from terrible conditions

nothing

Stayed in January 2022

The bed is hard as a rock, also the bathroom is very old and dirty

The location is awsome

Stayed in October 2021

Poor client service...we stayed 4 nights in 3 different rooms. Made our stay very inconvenient and uncomfortable with the constant changes and lack of professionalism. We would like to be compensated for our last night as it was only a late checkout and they charrged us unnecessarily for a full night for no purpose.

Hotel is beautiful, service is nice but not at the level it should be for a boutique hotel, we had a drunk stranger say he worked for the hotel and was permitted enterance into our room where he fell down stairs and on top of my 6 year old child. The hotel staff giggled and said she was embarrassed. This was unacceptable.

Stayed in October 2021

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Stayed in August 2024

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Stayed in August 2023

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Stayed in February 2023

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Stayed in August 2022

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Stayed in July 2022

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Stayed in May 2022

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Stayed in November 2021

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Stayed in July 2022