9th And Bravo St. #1421 , 87300 Matamoros, Mexico
#4 of 19 hotels in Matamoros
Guests' ChoiceBased on 302 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
8.8
Facilities
8.3
Staff
8.7
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 13 September 2024
Nydia
United StatesThe parking lot was too small.
The restaurant within the building
Stayed in June 2024
Reviewed: 4 September 2024
Jessica
United StatesThe staff didn’t look friendly , a bit serious for me. The carpet felt dirty could use a shampoo cleaning and they have a very very very small selection of free breakfast, they serve u so ur not grabbing too much, the cafeteria ladies weren’t so nice either, they should smile a little more .
The pool was clean., good location if ur looking for something close to the border that isn’t too bad this is it. Can’t complain u pay for what u get.
Stayed in July 2024
Reviewed: 29 August 2024
Yisselt
United StatesI’m not sure
Bedroom
Stayed in August 2024
Reviewed: 7 July 2024
Velazquez
United StatesBreakfast very simple.
Location and room
Stayed in June 2024
Reviewed: 22 March 2024
Eli
MexicoIt includes breakfast, but its not good.
Sevice / the place was always clean
Stayed in March 2024
Reviewed: 12 March 2024
Felipe
MexicoThey didnt respect the price of the booking app. They charged a diferent fare. I was too tired to argue. Lack of sofa at the room.
Good location. Front desk very polite and friendly. Overall good place.
Stayed in March 2024
Reviewed: 8 December 2023
Myers
United StatesThey did not change bed clothing.
Location was key
Stayed in December 2023
Reviewed: 16 October 2023
Gary
United StatesI speak TEX MEX and 2 people there spoke English so i was always understood and not confused
great, walking distance to events and restaurants, great comfy suite, bed was nice, clean was excellent , Hot water big TVs and lotsa channels in English , free Breakfast was various offerings but i ordered from menu and it was very good for $5 liked the coffee , give you water you ask housemaids clean white towels were not scratchy.
Stayed in October 2023
Reviewed: 8 October 2023
Maribel
United StatesDowntown area
Stayed in September 2023
Reviewed: 21 September 2023
Myers
United StatesThe housekeeping and cleaning services was lacking in quality.
Shower was left uncleaned for last night, no towels were replaced in room on the last night.
Stayed in September 2023
Reviewed: 6 August 2023
Maria
United StatesGreat staff!
Stayed in August 2023
Reviewed: 21 July 2023
Robert
United StatesThe room the lock on the door would not operate with the card key and we had to change rooms.
The staff was friendly, not knowledgeable, but friendly.
Stayed in April 2023
Reviewed: 19 May 2023
Alesia
Russiathe brekkie on the first day
Good rooms and wifi!
Stayed in May 2023
Reviewed: 8 May 2023
Bakulya
MexicoBreakfast isn’t nice. they serve same things every day
The hotel is clean, they have fridge and hair dryer. The staff is very nice and helpful
Stayed in May 2023
Reviewed: 19 April 2023
Jose
United StatesThe only issue was the single hot/cold faucet in the shower that would not regulate temperature at all. It was either scalding hot or freezing cold and kept alternating throughout non-stop. It's a known issue with those types of faucets though.
Nice clean spacious room and bathroom.
Stayed in April 2023
Reviewed: 31 March 2023
Erik
RussiaPool and bed
Stayed in March 2023
Reviewed: 31 March 2023
Robert
United StatesCleanliness, location
Television had no remote or cable box, on streaming movies not good ones either..
Stayed in March 2023
Reviewed: 23 March 2023
Raul
United StatesBooked online (Booking.com) and had trouble with payment coming through
location
Stayed in February 2023
Reviewed: 15 March 2023
Nurzhan
RussiaBreakfasts were not of a good variety, but you can order anything for the additional price
Good location, friendly staff, clean apartment with all the necessary amenities
Stayed in March 2023
Reviewed: 25 February 2023
Myers
United StatesThe other inhabitants' kids playing soccer in the parking lot, I like kids, but they need a field not a parking area to play their sports, maybe the Hotel could arrange a shuttle to take the kids to an area WHERE THEY COULD EXPEND THIER ENERGY.
The accomodations
Stayed in January 2023
Reviewed: 9 January 2023
Raoul
United StatesHotel offers free continental breakfast but it only consists of free coffee a toast and oatmeal they offered full breakfast but it will cost you I have no problem with that but they should of explained better during the booking process
Room was very comfortable
Stayed in January 2023
Reviewed: 2 January 2023
Aleksei
RussiaBreakfast was included in the price. They gave me one banana, small bottle of yogurt and few cookies . How in the world you call it Breakfast??? Well, I went to the store, bought a bread, cheese and a ham. A then I made myself sandwiches. Now this is breakfast. Tho hotel wasn't bad, but too pricey considering that they cheated me with my breakfast. It should be cheaper then.
Very decent, comfortable hotel. The room was comfortable enough and clean.
Stayed in January 2023
Reviewed: 14 November 2022
Paulo
United StatesI wish they had more onsite parking
Convenient location
Stayed in October 2022
Reviewed: 9 November 2022
Maria
United Statesthe sink’s water stopper wasn’t working properly. breakfast bread was old , the chilaquiles were just hard no flavor not enough salsa looked like nachos instead, hard chips .The server was using used plates and using the kitchen spoon that touched the used plate. extremely unhealthy any contagious disease even Covid can easily spread for not having healthy measures.btw my room was charged twice, hopefully the refund will apply as promised .
very nice.
Stayed in November 2022
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