Calle del Morro s/n Col marinero, Puerto Escondido, Oax Mexico, 71980 Puerto Escondido, Mexico
#67 of 111 hotels in Puerto Escondido
Guests' ChoiceBased on 120 hotel reviews
8.0Cleanliness
8.1
Comfort
8.0
Location
9.3
Facilities
7.5
Staff
8.5
Value for money
7.7
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 January 2024
David
United StatesGreat location. Near several great pubs. Michelle the owner was great help with information about where to eat and swim. Our room had a private balcony , with unbelievable views of the sunset. We would highly recommend staying there.
Stayed in January 2024
Reviewed: 24 December 2023
Desiderio
United StatesA little bit outdated but still in good condition
The hotel was great!. We really liked.
Stayed in December 2023
Reviewed: 16 July 2023
Brenda
United StatesThere were a lot of mosquitos and few spiders inside the room.
Continental Breakfast was okay, location was good.
Stayed in July 2023
Reviewed: 3 July 2023
Anne-laure
CanadaThe property was clean, but everything is very basic: beds could be upgraded, the design of the washroom was weird with no direct separation with the room.
The location and the view on Zicatela beach. Easy to access. It was really clean, staff was friendly.
Stayed in June 2023
Reviewed: 24 May 2023
Miguel
United StatesRooms felt a bit dirty. Pool towels felt a bit dirty as well. The free breakfast included in our package was not ideal. Very limited options for food and drinks and service was very poor at restaurant. The wifi was not ideal, very poor service.
The location of the property was impeccable. 24/7 secured private parking was a big plus. The pool was a plus. The prices were great for the location.
Stayed in May 2023
Reviewed: 7 May 2023
Lukas
MexicoThe breakfast offer was very limited - you could basically choose either scrambled or fried sunny side eggs with black beans, which was a bit boring after day 2.
We were glad that there was a private parking lot as we rented a car. We enjoyed a lot the pool and balcony of our room with a great sea view. Aircon on the room was also great to cool off.
Stayed in May 2023
Reviewed: 3 May 2023
Felix
Sweden- coffee was not drinkable
- great location, secured by a security gate - spacious rooms with fantastic view - good breakfast (except the coffee) - private parking
Stayed in March 2023
Reviewed: 20 April 2023
Leslie
United Statesthere really wasn't anything that we did not like, with the exception of the super loud music at night, which I know was out of the hotel's control.
Originally we had to change rooms because the street noise, especially the night music, was overwhelming.. We were able to move a little further back and that helped. We loved the pool, we loved the people working and the proximity to the beach.
Stayed in March 2023
Reviewed: 18 April 2023
Kurt
United StatesThe interior of the room was not nice. Old curtains, uncomfortable beds..
Stayed in April 2023
Reviewed: 14 April 2023
Vanessa
CanadaI will come back to this place.
The Arco Iris is a great place to stay 🤍 Good location Rooms are convivial with a private patio Staff is very helpful The Breakfast place is wonderful, you can eat watching the waves of Zicatela Beach and admire iguanas, birds...
Stayed in April 2023
Reviewed: 21 February 2023
Margaret
United Kingdomlittle bit noisy from the nearby restaurants
great location
Stayed in January 2023
Reviewed: 9 February 2023
Jacob
Canadathe shower wasn't great and was difficult to use due to lack of pressure and not great shower heads. our toilet didn't flush properly but it's a minor inconvenience. if you plan on keeping your room cold just note that the blankets are very thin and not very comfortable.
the room was great, with a straight view from the balcony to the ocean. however being so close to the bars and clubs it was quite loud at night from thursday to sunday. the pool is gorgeous and always at perfect tempature. although very little staff spoke english, we were in mexico so it's expected!
Stayed in February 2023
Reviewed: 7 January 2023
Huerta
FranceThe hotel needs modernisation, it is clear that it has not been giving maintenance in a while. There was no tv in the room. The breakfast was poor (always the sale and in limited quantities) and the service far too slow. In general the staff needs some training in hotel management. The room was not ready at 15h when check-in started.
The location was very good, close to many restaurants. The wifi was very good. The swimming pool was rather good.
Stayed in January 2023
Reviewed: 22 December 2022
Maarten
CanadaI was there on a Saturday and Sunday, and both nights to music from bars across the street, keep blasting until deep into the night.
proximity to the beach, and secure parking for my motorcycle.
Stayed in December 2022
Reviewed: 17 December 2022
Msives
New ZealandInternet was almost non-existant. I'd read it had problems but didn't realise how bad it was. What's worse is those comments were from a year ago, and still the internet is poor. Management needs to invest in internet upgrade and to upgrade some of the balcony furniture. In this day and age, workable internet should be a given. Also my room had a little kitchen space but had no cooking facilities at all, nor any crockery or cutlery. It was a completely wasted space. The price was quite high and the property has such potential, but it's not really being reached.
Large room with balcony and great view. Old Mexican style design. Lots of greenery. Breakfast was adequate.Great shower and location.Had a fridge and a little kitchen area. Staff tried to help with the internet and were friendly.
Stayed in December 2022
Reviewed: 31 October 2022
Carolyn
United Kingdomdrinking water only available at reception short staffed at breakfast
fantastic location superb balcony with hammock
Stayed in October 2022
Reviewed: 25 August 2022
Joel
HungaryBreakfast was quite limited, and the internet was really really bad
The staff was very nice
Stayed in August 2022
Reviewed: 23 August 2022
Olga
Mexicothe Pool smells of chloride too much. It would be better if the kitchen was equipped with at least a microwave and a coffee maker
Excellent location, nice terrace with great view, calm
Stayed in July 2022
Reviewed: 24 June 2022
Roxana
Mexicolocation. staff
Stayed in June 2022
Reviewed: 3 May 2022
Octavio
AustraliaEverything was nice as we expected.
I liked the staff, location and the price value.
Stayed in May 2022
Reviewed: 7 April 2022
Ibulic13
CroatiaAmazing location, very friendly staff. Rooms could be updated a little bit-no tv and very old furniture
Stayed in March 2022
Reviewed: 30 March 2022
Nick
United Kingdombecause there is no ac in rooms hard to shut out the pumping music that goes on all weekend
planting and pool were great
Stayed in March 2022
Reviewed: 30 March 2022
Linda
United KingdomThe beds were not good, the bedding was poor and no matterress covers. Pool towels tatty and frayed.The breakfast was very poor the same every day and not cooked very well how can you not cook toast? The noise from bars opposite was unbelievable boom boom boom until three in the morning. Not the hotels fault there should be a law against the noise. No cups or glasses in the room not even a bottle of water. With a little TLC and new beds and linen upgrades it would improved the hotel. I thought the hotel was generally quite run down. It could be wonderful with just being cleaned properly and good beds and linens.
Lovely pool and jungle garden. The security guard Israel was very helpful and looked after us. He spoke good English very nice man. The maintaince staff were also very nice people as was the room cleaning ladies. The hotel was different but needed upgrading and cleaning.
Stayed in March 2022
Reviewed: 23 March 2022
Katrin
GermanyThe location, the view, the pool were very nice! The breakfast was simple but nice.
Stayed in March 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content