The sink bathroom has no counter top (and there’s no shelving either) so is a little tricky to use because no place to put a toilet bag, toothbrush etc

No key, a code is provided instead

Stayed in September 2024

No laundry facilities, no aircon (but as described), one day they provided ice on request but another they said they couldn’t do ice (inconsistent). That said though, we were very happy with our stay overall.

Beautifully appointed, comfortable, excellent location, friendly and helpful security on the door.

Stayed in September 2024

I didn’t like there wasn’t a full body mirror and mirror in the bathroom was small not ideal to get ready while on vacation.

Location was perfect able to walk to restaurants. The building was beautiful. The staff were super friendly and helpful.

Stayed in August 2024

What we liked the most was the bed; it was comfortable and very spacious. The place has security at all times, the staff is very friendly, and the rooms are cozy and beautifully designed. Excellent value for money.

Stayed in August 2024

Location, clean neat and tidy, safe and secure

Stayed in August 2024

Location, clean neat and tidy, safe and secure

Stayed in July 2024

Location, clean neat and tidy, safe and secure

Stayed in August 2024

Nothing

Very clean, nice decor, great location in Polanco, friendly staff, live plants, balconies with a great view

Stayed in July 2024

It doesn’t have AC, but when we went it wasn’t that much of a problem. Some people complain about noise, but it doesn’t bother in the big rooms

Amazing! Specially the staff and design :)

Stayed in July 2024

The beds are a little bit jumpy.

Everything was amazing. We loved the place.

Stayed in June 2024

The quality of the coffee is really bad.

Decor, service, installations. Complimentary drinks, water, WiFi and meeting rooms.

Stayed in June 2024

I recently stayed at Ana Polanco apartments in Polanco, Mexico City, and it was an exceptional experience. Despite our late-night arrival, we were warmly welcomed, and someone was on hand to give us our room key, which was much appreciated. The apartments are spacious and modern, providing a comfortable and stylish environment. The kitchen facilities were excellent, making it easy to prepare meals during our stay. The location is fantastic—within short walking distance to everything the stylish district of Polanco has to offer, and close to the main park, Chapultepec. This made exploring the area incredibly convenient. Overall, Ana Polanco apartments offer a perfect blend of comfort, convenience, and modern amenities. Highly recommend for anyone visiting Mexico City!

Stayed in May 2024

Over the weekend there is some noise in the hallways when other guests come back from their night activities.

Stayed in April 2024

Little bit on the edge of polanco but are there in a few mins

Beautiful and tastefully designed. Nice gym and lounge. Very nice remote work location (doesn’t really show in the pictures but there are 4 great meeting rooms etc)

Stayed in March 2024

Just a small remark: change more frequently the towels and fill up the soap.

From the moment I stepped into Ana Polanco Apartments, I was greeted with a level of cleanliness and design sophistication that speaks volumes of meticulous attention to detail. The room I stayed in was not only spotlessly clean but also exuded comfort with its well-thought-out design, making it a perfect retreat after a long day of work or exploration. The staff at Ana Polanco Apartments truly sets the bar high for hospitality. Their professionalism and friendliness were apparent in every interaction, making me feel welcomed and valued. Whether it was assistance with navigating the city or just a warm greeting in the morning, their dedication to guest satisfaction was unwavering. For professionals like myself, the hotel offers an unparalleled working space that caters to all needs. The inclusion of meeting rooms, working stations, a coffee station, and a library creates an ideal environment for productivity and creativity. This space, coupled with the hotel’s ambiance, offers a seamless blend of work and relaxation. Ana Polanco Apartments is not just a hotel; it’s a comprehensive experience that perfectly encapsulates the essence of Mexico City. Its location, amenities, and service make it an outstanding choice for anyone looking to immerse themselves in the city’s culture while enjoying the comforts of top-tier accommodation.

Stayed in March 2024

Not enough depository space in the bathroom Apartments in the back of the Building are quite cold in Wintermonth

Extremly polite and helpfull staff

Stayed in February 2024

Bed and decor

Stayed in February 2024

They should have a couple of rooms ready for the ones like me that arrive very early due to the airline timing.

No breakfast served or offered. I liked everything regarding the property except that they did not let you in until 3:00 They stored my baggage ok, the door security people super nice.

Stayed in October 2023

No AC

Everything

Stayed in June 2023

Everyone was gentle and super-courteous. On one occasion, we had to ask for more toilet paper and coffee pods, and when we didn't get them, we asked the cleaning staff directly. For multiple day stays like ours, the rooms are tidied up, no deep cleaning - which was fine for us but I thought I would mention this.

The location was the prize of this place: Beautiful modern apartments, with security on the premises, in a very safe area, half a block away from a park for exercising/walking in the morning, and about four blocks from a busy night-time scene with plenty of restaurants, from high-class to casual (a little further away). To get to the Chapultepec area and Avenida Reforma, we downloaded the EcoBici app and rode bicycles there. To travel further away, we hired cabs.

Stayed in June 2023

Wish they had A/C in the room and maybe a mini fridge.

The room was immaculate, the staff was incredible and there's a 7/11 just a couple of doors down.

Stayed in May 2023

no temperature control in rooms ....

staff, rooms, location all very good...

Stayed in April 2023

What would have improved the experience is introducing the following in rooms: 1) a trash bin in the actual bedroom (currently only 1 in the bathroom is available), 2) a minibar or mini fridge, 3) a kettle for coffee or tea.

This property is a good find, with very helpful staff (especially the weekday afternoon receptionist). It is superbly clean and the wooden balconies make the experience more unique. As it is located in Polanco it is within walking distance from various posh restaurants but Polanco is far from downtown CDMX as expected. Nice shampoo too. I would recommend this property.

Stayed in March 2023

Everything was great. If there was something to mention, keep in mind that the gym and coworking space are still not finished.

Our stay at Ana Polanco was great, new place, great host! Great location, walking distance from parks, restaurants and bars.

Stayed in January 2023