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Reviews of Hotel & Suites Oasis Bacalar

Avenida 3 Esquina Calle 26 51, 77935 Bacalar, Mexico

#12 of 132 hotels in Bacalar

Guests' Choice

Review score

Based on 184 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 8 November 2024

    8.0
    Peaceful stay close to the lagoon
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Some insects found on the bed, but that’s to be expected since there are lots of trees around the hotel, also contributing to the peaceful atmosphere

    Quiet hotel with a nice atmosphere, and well-located, very close to the lagoon. Staff was welcoming and shared useful tips

    Stayed in October 2024

  • Reviewed: 23 October 2024

    9.0
    Perfect location for exploring Bacalar! Good value for money
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Loved our stay! Perfect location. And loved all the little details that made us feel very welcome- eg the provided coffee and water in the rooms and being provided a detailed recommendations of what to do in Bacalar.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    10
    Perfect stay. Highly recommend!
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 14 nights
    • Submitted via mobile

    Everything was perfect!

    We had the most amazing stay here. The location was perfect - walking distance to the lagoon and centre, and next door to Mr Tacos :) The room was perfect - it was spacious, clean and it was the most well-equipped kitchen we had on our travels (we were in the Mango Suite). They even provided drinkable water and coffee. The WiFi and A/C worked well. We enjoyed having convenient access to the pool when it was too hot to walk to the lagoon. And last of all the staff were perfect - so friendly and happy to answer any questions we had. Thank you to Sonia, Marios and your team for a wonderful stay. We hope to come back soon!

    Stayed in October 2024

  • Reviewed: 5 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is pretty and really well taken care of. Also perfectly situated close to the beach and town center. The hosts are very welcoming and helpful. Really pleasant stay there.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Exceptional
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel. Bed was so comfy the room has everything needed to cook etc as well as drinking water. Pool is nice.Perfect location. Karla at reception was fantastic. I had a room upgrade, thanks.

    Stayed in September 2024

  • Reviewed: 17 June 2024

    8.0
    Great hotel great people
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    A little walk from the lagoon but good experience in all

    Great staff very attentive

    Stayed in June 2024

  • Reviewed: 5 May 2024

    10
    Fabulous place to relax, great location and very warm staff helping you to have a relaxing stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    There was nothing that I didn't like.

    Everything went well at Oasis Bacalar, from the moment I booked my room, the staff sent me valuable information about the hotel and a 7day guide with great activities, staff is super helpful , warm and they go beyond expectations with requests for tours and general inquiries, Mario was wonderful , assisting me in all that I needed. Truly enjoyed my stay at the Colibri suite that for one person traveling is just perfect! they take care of all the small details like a tiny hair drier and a coffee/tea maker.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Best location in Bacalar.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    I loved it 🥰
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The simplicity, but also thoughtful with details and the fact the eco friendly and do recycling, plus the service! And communication - super!!

    I adore my little room (that is Not that small!) loved everting about the place - would come back and recommend it 🥰

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable and brilliant location - in the heart of Bacalar. Swimming pool was enjoyed fully. Recommend: Playalita 2 mins away on the lake great place for lunch and a swim in the lake. Mr Tacos across the road - super good value tasty food. All was great, thanks for everything.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The staff of Oasis Suites was very friendly and helpful from beginning to end. The day I made my reservation I started to receive helpful info from the hotel, including a Bacalar activity guide made by the hotel. During my stay everyone was extremely friendly and always ready to answer questions. The location of the hotel is really perfect; right in the middle of Bacalar's nicest area and surrounded by great restaurants. Each time I returned from walking around town, arriving to the hotel property actually felt like entering into a little Oasis.

    Stayed in March 2024

  • Reviewed: 17 April 2024

    10
    Home oasis
    • Leisure trip
    • Solo traveller
    • Junior Suite with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Space, garden , amenities

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Really highly recommend a stay here. A treasure of a place in a magical town.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 6 nights

    Having to leave.

    We had a suite here, for our family of four. Room was nice and big and clean. Lots of personal touches. Freindly, attentive host and staff. Excellent, central location. Great pool!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Enjoyable
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights

    Good location. Nice Pool. Friendly staff

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    You feel you have a home in this beautiful town!
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    You can hear a bit of music from near establishments at night but it doesn’t last all night long

    A little gem in the center of Bacalar . You can walk to most sights in town and the lake while soaking the local vibe. Simple but aesthetic decor/ layout of the room and surroundings. Very clean, the free toiletries are not the cheap stuff hotels give you. Staff pleasant and helpful. Their own hotel guide for Bacalar they send thru email is top notch.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    10
    Great location, friendly staff and great recommendations, highly recommend.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    No much to dislike.

    Great staff, convenient location, great recommendations for places to go. Great value for money.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    10
    You have to check out Oasis Bacalar for your stay in Bacalar
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing we didn’t like to be honest. It was perfect for us🤗

    I personally loved the gardens and all the vegetation in the courtyard. The murals were another personal favourite. Everything was lush, clean and tidy, artistically influenced with murals, the pool was great, the loungers were very comfortable and made of wood not plastic, the room was well appointed and very fresh and clean. The bed and linens were comfortable also. Views from our suite, on the second floor, overlooked the beautiful gardens. The recycling systems were spot on and greatly appreciated. The staff are very friendly, speak good English, offering good advice about places to go, activities, pricing and restaurant referrals . We are planning to return

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Holidays as they should be
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Just a small comment : the room was not super dark at night.

    Steven the owner of the property, make you feel welcome from the second you arrive. He is the kind of host that remembers your name and help you navigate Bacalar on your own personal wishes (family friendly). The pool is amazing and again especially travelling with toddlers / kids. The room has all amenities that you need and you can always ask them for anything else. The location of the property is perfect. Close to the lagoon / restaurants and bars. Bacalar blew us away and Oasis was a big part of it. Also very peaceful and quiet at night. We enjoyed every minute and it might take a couple of years but we will come back here. Thank you Oasis :)

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Great location, comfortable rooms, relaxing pool & friendly staff
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night

    That I couldn't stay longer :)

    The location is excellent for exploring Bacalar. It is 1 block away from the lagoon and a short walk to the lakeside Eco-Park. There are several coffee shops and restaurants nearby. The suites are spacious and comfortable, with a kitchen and everything you need to cook. Staff was super attentive and friendly. Swimming in the pool was a great way to unwind at the end of the day.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Steven and all the staff are super friendy and helpful. The suites are very spacious.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Perfect for family and everyone else!
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The property is very cosy and green. The reception dest is very friendly, we felt very welcomed and awaited despite the fact we booked the stay just 20 min before the arrival. The suit Mono is very nice, very well equipped. The kitchen has everything you need inkl sugar, coffee and drinking water. I loved the fact that the hotel cares about waste. They do recycling. The pool is lovely and refreshing. The hotel is close to Lagune as well as to all town conveniences. I would stay here again. Also there is the best Taco place just around the corner!

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    We really enjoy staying at Hotel and Suites Oasis Bacalar
    • Leisure trip
    • Couple
    • Junior Suite with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing we liked everything.

    We’re repeat customers because of Stephen and his staff, they’re the best and very helpful! We like everything about this hotel including the pool, the clean rooms, quiet and the location. It has the best stocked kitchenette we’ve ever had - dishes, dish soap, coffee, cooking oil and a 20liter bottle of water.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Comfy small room with super helpful staff.
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Quite noisy due to the restaurant in front of the hotel and on wednesday because of hostel at Lagune. Pool area could use more sun loungers.

    Staff was very friendly and helpful, the room was small but nice and had all we needed (water, kitchen utensils)

    Stayed in March 2024

Showing 1 – 25

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