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Reviews of Ambiance Suites 4 stars

Avenida Tulum 227 Colonia Centro, 97120 Cancún, Mexico

#80 of 216 hotels in Cancún

Guests' Choice

Review score

Based on 437 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 6 November 2024

    9.0
    Good location
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The TV did not work, no remote control

    Great breakfast

    Stayed in November 2024

  • Reviewed: 5 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Water took a while to fill the toilet but I think that’s normal in Mexico.

    It’s a cute little hotel. Not bouji but all necessary and clean. Staff was friendly

    Stayed in November 2024

  • Reviewed: 31 October 2024

    8.0
    Good stay for when you have outside activities booked for the day.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast starts too late (7am). The floor was sticky, only two towels given for 3 guests. Shower drain too slow to drain the water.

    Location was great, close to restaurants and malls. Nice room size for 2 adults and 1 child.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We could hear every noise from the next room.

    Location was great and the hotel was clean. There was a huge shopping literally across the street where you can find all kinds of restaurants.

    Stayed in October 2024

  • Reviewed: 31 July 2024

    9.0
    Confortable. It was great.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The property was good.

    It is a good hotel, excellent location, nice pool. The staff help us a lot with a medical situation that we had. We are so thankful.

    Stayed in July 2024

  • Reviewed: 4 June 2024

    7.0
    Good value, well run hotel and did the basics very well
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Water pressure and temperatures sometimes a bit off but otherwise was fine

    Big room and bed, AC works well, nice and spacious with big bathroom. Lift was sometimes a bit funny but nothing major, breakfast was good and nice pool area. Hotel is about 15 mins drive from Playa Delfines [£8-£12 Uber] and 10 mins drive from the ferry port to go over to Isla Mejures [£5-£7 Uber]. Would stay again and reasonably priced.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower, smell

    The air conditioning

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Was exactly what I was looking for with a great price.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Room located to the front of the building was rather loud with travellers/guests arriving at all hours all the time. Air conditioner was consistent thank God, but rather disappointing as it never seemed to get quite cold enough for me especially after a hot day at the beach. Hot water in the shower was inconsistent.

    Room was very clean and I appreciated the daily upkeep even though we werent messy. Front desk and restaurant staff was very attentive. room was larger than anticipated. Easy access from the airport and lots of parking availability around the location if not always right up front. Central location allowed for easy maneuverability around Cancun. Easy check in and check out.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Good value for money. Adequate for short trips
    • Business trip
    • People with friends
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our aircon stopped working and staff didn’t know how to fix it - but it was bearable as we had a short stay.

    Staff was very friendly and the room was adequate. Short taxi ride to airport/bus station and walkable to the nearest mall.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Great for a short stay.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    One of the couches was dirty but I didn’t use it.

    Staff was very friendly and the room was adequate. Short taxi ride to airport/bus station and walkable to the nearest mall.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Decent for one night of sleep.
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower is awful, you simply can't use it... water goes everywhere but on you, it needs some serious renovation. If you plan to not take a shower, then great - but if you do, you better find some other place...!

    Location is great, really close to a shopping mall and easy to take a bus to the beaches. Room is silent and has a decent size.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Wonderful choice. Best hosts and amenities.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It’s close to a busy road (the separation from the beach) ca be a little noise. The AC in the under room needs to be replaced.

    The host, Ricardo, was the nicest person. The room has everything you need, including real good coffee. They lend you chairs and umbrellas wish will save you a minimum of $500 a day. Close to everything. I recommend it with no reservations.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Fine for one night stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room a little dated.

    Easy check in process. Pool was a bonus.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Pleasant and basic
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much information

    Location

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Far from the “night life”

    It’s good for just a night before you move to your destination.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Convenient!
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is near a big road so we heard the cars at night, but it wasn't a big trouble!

    Easy access from airport (20min taxi), 15/20min walk from the supermarket, bus stop (beach route) and ado bus. Staff was nice, and there is a restaurant with simple breakfast options.

    Stayed in February 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The beds are dreadful....very hard. We had to fold the comforters in 4 to make a mattress pad for comfort....then all we had for cover was a sheet.

    Location Clean Pool

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Non.

    Location was nice. Room was quite comfortable.

    Stayed in January 2024

  • Reviewed: 28 February 2024

    8.0
    Good hotel for a short transit stay in Cancun
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    + Good location, close to bus terminal in center of Cancun + Clean & spacious rooms + Friendly staff + Good food options in area + Shopping mall in walking distance

    Stayed in February 2024

  • Reviewed: 28 February 2024

    8.0
    Good value for one night
    • Leisure trip
    • Family with young children
    • Standard Double Suite
    • Stayed 1 night
    • Submitted via mobile

    Far from the Airport and the bus station

    Clean room. Close to the center.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    7.0
    Decent for one night. Front desk lady seemed uninterested
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Road noise

    Clean comfortable bed

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Ideal location for an overnight stay prior to a flight or after a flight.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Pool closes at 8 pm.

    Distance from the bus station was only a 20 minute walk with places to eat very close by. Room was quiet.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Very great location and comfortable for a great price.
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Location was close like 10min to puerto Juarez that takes you to Isla Mujeres and 10min walk to restaurants as well very comfortable beds.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Good stay for a single night.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room had some noice by the airco and other sounds. We were too tired too bother, but if you are sensitive for sounds it can be annoying.

    We booked this hotel for one night after a long flight. It was all we needed: a good bed, great WiFi, a warm shower and some restaurants and a little shop nearby. Nothing more and nothing less. We didn’t have breakfast here. But there is a nice all day veggie restaurant close.

    Stayed in February 2024

Showing 1 – 25

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