Poor breakfast

Nice little hotel in quiet area, spacious room

Stayed in August 2024

There were no chairs on our balcony. We were told they were being refurbished, but it meant we could not easily sit out there to relax. The little things that would may the stay work were missing — we had to ask for bedding for our child’s sofa bed and were told those were expensive. There are no hand towels in the kitchen. Once the sofa bed was in use, there was no where to sit — and with no loungers on the balcony, relaxation spots were limited for those of us who got up before others in our family. There were two hangers in the bedroom. Seems like a little thing, but when your goal is to relax, it is not ideal to have to ask for these things. Another guest ended up giving us some hangers out of her room. The kitchen faucet was very loose and when we moved in , the fridge was pushed out two feet from the wall in the middle of the kitchen area. Some of the other rooms seemed to be under repair, and it seemed a bit messy. Breakfast was very basic — fruit, eggs, cocktail wieners, waffles, toast. One morning, the toast presented to my daughter was burnt black. Another hotel staff fixed this, but I was confused as to why the first toast was given. Not a big deal, but a part of the picture of how things seem below the standard one would assume Amaka Calma would provide.

The pool is wonderful, and the location is very good for relaxing and has access to some good places to eat. We had a rooftop terrace with a plunge pool and that was a lovely place to hang out in the evening. We had stayed here in 2022 and enjoyed the stay very much. Since then, it feels as if the hotel has declined a bit.

Stayed in July 2024

Not enough light in the bathroom. Bathroom not very clean and a slight smell of dump. In the kitchen, no light and no sink, coffee machine was missing although included in room description. Breakfast could be improved in choice, also some facilities ( fridge, sink etc.) were too old or dirty. Unfortunately, during our stay there were no working machines at the gym, all out of service. The hotel has lots of potential but many things could be improved ( cleanliness, old appliances exchanged etc)

Really nice and spacious room, great terrace with pool view.

Stayed in July 2024

Breakfast

Everything is good except the breakfast it was very cheap and not many options The pool needs to be a little more cold because it was so warm and not refreshing at all But other than that everything is good the room is good and big and spacious and the staff are very nice people and the location is good

Stayed in July 2024

Chairs from balcony were missing. The staff bring new ones only the last day of our stay

The pool, the atmosphere by the pool, the bike. The staff helped us with lot of info and also help us to get a scooter to go around more easy

Stayed in April 2024

The breakfast options could have been improved. It would also be ideal if there was a free shuttle from the hotel to the beach zone or the city centre.

The hotel was very well maintained and had a great aesthetic. The lobby and pool area were very nice. Our room was nice, comfortable, clean and spacious and had an air conditioner that worked very very well. There was no noise from other guests or from outside.

Stayed in January 2024

The rooms felt humid and therefore the bed constantly felt damp. Also, the buffet breakfast was pretty poor offering just plain eggs and watery beans, they could have put some fruit or something else out.

The apartment was a great size, the pool lovely and the staff very friendly. The location was good but a little far from the beach.

Stayed in January 2024

Breakfast really poor Room looking a bit warm and needs updating

Garden and pool area was nice. Staff friendly but very little English Room comfortable and clean WiFi good Bed very comfortable

Stayed in November 2023

The breakfast was really poor and Insufficient And you have to take a cab or walk .

Stayed in August 2023

my partner thought that there was a slight smell of damp. Despite having a washing machine and stove, nil washing powder or cooking oil was supplied.

we liked that the property had a washing machine, Tupperware, and a cooler for beach days. it also had unlimited free coffee and the staff took both heavy suitcases up the stairs to our door on his head which was very impressive. The pool was nice and deep and had a pretty design with dark tiles. I liked the balcony and how much space our apartment had. The AC was exceptional and we felt cool the whole time

Stayed in July 2023

I liked the design and comfort

Stayed in July 2023

Construction in area

Facilities was good, just construction next door. Otherwise, it was an amazing place after a great outing. It is a bit 20 minutes from the ⛱️

Stayed in March 2023

Description mentions bicycles available at property but unfotunately none of bicycles kept are in working condition with flat tyres missing pedals rusted chains.

Property is nice and well kept. Breakgast spead is good and delicious. Room size is spacious and basic facilities

Stayed in May 2023

I loved the plunge pool but water was so cold. I would just skip booking the room with pool.

beautiful place and comfortable. I loved that had a washing machine and kitchen. Staff was very helpful.

Stayed in April 2023

Very spacious and clean room, with an hammock next to the bed and a nice big balcony. The hotel is beautiful, and you can relax by the pool or have coffee and water in the garden. They have a nice little gym as well! The location is about a 20 minutes walk to the centre of Tulum, but there are a lot of nice cafes, restaurants, convenience stores and bars around.

Stayed in March 2023

The walls are very thin and it was quite loud at night. Plus there is a construction site right across the street.

The pool & gym

Stayed in March 2023

I think the rooms should have microwaves verse the small oven. And also should supply wash cloths for showering.

Only had coffee during my stay at the hotel, but it was fresh coffee . However the restaurant steps away called the Blue Veleta is Awesome, the food is amazing and their rooftop is a whole vibe!

Stayed in March 2023

The bathroom smelt like damp and I think the pool area was lacking atmosphere

The staff are so friendly, the rooms are tasteful and the pool is very relaxing.

Stayed in February 2023

The surroundings are partially under construction (streets, some buildings), generally it's apartment part of the town, thus a lot of tourists, less locals.

New, clean, fully equipped apartment. Nice pool.

Stayed in February 2023

Room didn’t get as cool as I would prefer, the location was on a dark street with construction but it wasn’t that bad just concerning at first

I loved the scenery, the room was definitely more than what I expedited for the cost. Quiet, clean and nice cultural ambiance

Stayed in December 2022

Unless you have your own car/transport it's a bit of a trek to the town centre although they do lend you free bicycles.

Modern and stylish hotel built with natural wood and stone materials, with good facilities and free parking. We rented a spacious apartment with a lovely balcony, and kitchen area which was great for making our own breakfast, coffee, and snacks. The pool and lounge area is nicely designed and a great place for chilling out after a day diving in cenotes or touring Sian Kaan. We asked for a late check-out which the helpful manager accommodated without any issues.

Stayed in November 2022

I needed wash cloths

The value of what i got

Stayed in September 2022

All was nice, not downtown Tulum, but they have some bikes you can use to move arround. You need to give a deposit of 3k Pessos per bike, but it is really nice to have bikes when in Tulum. Everything else was ok.

Stayed in April 2022

Couch turned into second bed isn't the comfiest and fridge is also quite loud (especially if you're sleeping in said couch in the living area).

Very friendly staff, clear instructions. Clean room. Good water pressure. Great working aircon. Insect free. Coffee, water and cookies available downstairs by the pool.

Stayed in April 2022