Carretera Federal 307 Km. 12.5, 77900 Bacalar, Mexico
#19 of 129 hotels in Bacalar
Guests' ChoiceBased on 43 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.5
Facilities
8.9
Staff
9.1
Value for money
8.0
Free WiFi
6.2
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Showing 1 – 25
Reviewed: 28 February 2024
Thomas
United StatesNothing
Great retreat on water. Very peaceful. Great staff who are very receptive.
Stayed in February 2024
Reviewed: 27 February 2024
Beatrice
AustriaWe liked everything.
Everything was excellent, just perfect. I recommend with eyes closed, definitely the highlight of our trip.
Stayed in February 2024
Reviewed: 8 January 2024
Alphonse
FranceFood & beverage wasn’t great
Amazing rooms with privatized decks.
Stayed in January 2024
Reviewed: 2 January 2024
Juan
United StatesProperty Needs updates. Paddle boards pretty beaten. Landscaping could be amazing. Never understood what was “holistic” about this place. Feels like any other small hotel. Yoga was ok but nothing special. Restaurant menu is too ambitious. Simpler, more honest local food would be preferable. That was not a fillet mignon and that wasn’t burrata. They didn’t have white wine two of our 4 nights.
Can’t beat the rooms right off the water. Wonderful architecture. Very friendly staff.
Stayed in December 2023
Reviewed: 28 December 2023
Kitty
United KingdomThe poo smell sometimes
The people, the staff, the vibe
Stayed in December 2023
Reviewed: 18 October 2023
Rogelio
United StatesNo AC.
Get location, right on the water
Stayed in October 2023
Reviewed: 23 August 2023
Erika
SwitzerlandWould be practical to have more shelves in the room
Superbe location
Stayed in July 2023
Reviewed: 21 June 2023
Yana
Canadanothing
everything
Stayed in June 2023
Reviewed: 15 June 2023
Karen
Mexicothe food
Stayed in June 2023
Reviewed: 16 May 2023
Frédéric
United Statessome power issues during 2 days
incredible property facing the lagoon. the Staff is just outstanding the lodging, temple, the healthy restaurant, the atmosphere…so many fantastic things
Stayed in May 2023
Reviewed: 20 April 2023
Vaibhav
BahrainEverything was great
Location, yoga classes, templo.
Stayed in April 2023
Reviewed: 10 April 2023
Grabe
GermanyStaff in the restaurant needs to be more attentive
It's a wonderful place!
Stayed in April 2023
Reviewed: 2 April 2023
Trespalacios
United KingdomBest hotel in Bacalar no doubt. Akalki isn't only a hotel but it's Holistic Center where you can heal. Everyone there made us feel like a family. Thanks to Jaime, Tania, Héctor, Mireya and Jan for a wonderful experience for me and my wife We will be back soon!
Stayed in April 2023
Reviewed: 31 March 2023
Jorge
United StatesA few mistakes like dirty water containers when delivering tea to the rooms.
Everything
Stayed in March 2023
Reviewed: 16 March 2023
Stephan
United Statesit was a pity that there was no air conditioning
the location is breath taking! quality of food was very good
Stayed in March 2023
Reviewed: 12 February 2023
Jane
United KingdomNothing
Everything
Stayed in February 2023
Reviewed: 9 February 2023
Nieto
Mexicothe rate I payed for didn’t specify what kind of breakfast we would get, it was American breakfast which surely wasn’t enough. The staff was very kind but it felt like they were short staffed at the moment, you had to go look for them, etc.
the place is beautiful, clean, amazing
Stayed in February 2023
Reviewed: 8 February 2023
Elle
United StatesThe room was large and the beds were very comfortable, however I wished there was a dresser to put my clothes into!
The Holistic atmosphere was amazing, the staff superb with their attentiveness to your comfort. The setting on the Laguna was also superb.
Stayed in February 2023
Reviewed: 10 January 2023
Susanne
United Statesrelaxing from the moment you check in
location
Stayed in January 2023
Reviewed: 10 January 2023
Massimo
SwitzerlandFantastic location, food, and staff. Eco friendly.
Stayed in January 2023
Reviewed: 20 December 2022
Francisco
Mexicoworld cup and no TV
beautiful setting, super clean, large rooms very comfortable
Stayed in December 2022
Reviewed: 18 December 2022
Ruslan
United StatesPure magic to be expected and received at this wonderful place
Stayed in December 2022
Reviewed: 8 November 2022
Brian
United StatesThe food. I honestly have to say that my dinner at Akalki was the worst meal I had in Mexico. Ever. My octopus was stale and cold. I think they cooked it before and then just heated it up. My croquets were also cold. Probably for the same reason as the octopus. When I asked them why it was cold they just apologized and heated it up for me and gave me a desert on the house. They also said that they are catering to foreigners who complain about flavor. Hmmmm...this was the worst food I have had at such a nice hotel. In the morning, I had to go to another place down the road to eat because I didn't want to risk having bad food again.
My room was wonderful: private, excellent view right on the water, the bed was comfortable, and the setting lovely. I also liked the mosquito net, which was important in that area. Although with the breeze in the morning i left the doors open to the lagoon and there were no bugs. The grounds were also lovely.
Stayed in November 2022
Reviewed: 5 August 2024
Sergio
United StatesCabanas need air conditioning
Cabanas where cool
Stayed in August 2024
Showing 1 – 25
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