Avenida 3 Esquina Calle 26, 77930 Bacalar, Mexico
#11 of 129 hotels in Bacalar
Guests' ChoiceBased on 129 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.6
Value for money
9.1
Free WiFi
7.7
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End of dialog contentReviewed: 20 May 2022
Monica
United StatesEverything was great. We have no complaints.
The location was super central and close to everything we were interested in. The breakfast was delicious and very fresh. All staff was so nice and professional.
Stayed in May 2022
Reviewed: 16 May 2022
Bronwyn
CanadaNothing.
Everything!
Stayed in May 2022
Reviewed: 7 May 2022
Esther
Netherlandsthe breakfast wasn’t very appealing. it didn’t have any taste and wasn’t a lot.
it has a lovely vibe, quite petit hotel. swimmingpool is small but a nice place to chill as well as the rooftop wut hammocks. the decorator has a great sense of style.
Stayed in May 2022
Reviewed: 3 May 2022
Alexander
AustriaThe rooms are nice but not as nice as the rest of the overall impression I had from the hotel. There I would have expected more.
A lovely Boutique Hotel in the center of Bacalar. The walking distance to the ADO bus is only 15 minutes. The bed was comfortable and the breakfast in the hotel was good. It is also located very close to a good Restaurant called La Playita. A great place on the lagoon to go for a drink or some food. I also liked the lagoon boat tour the hotel recommend us. It was with Iselitas Tours and is worth ever cent.
Stayed in May 2022
Reviewed: 8 April 2022
Paolo
ItalyEverything!
Stayed in April 2022
Reviewed: 21 February 2022
Patricia
United StatesEgnore the sad face...dont know how to edit it..I loved pretty much everthing..very nice.
It was nice the whole night...you could hear music from near by restaurants.
Stayed in February 2022
Reviewed: 10 February 2022
Martin
AustriaOnly one minor thing: next to the hotel there is a bar playing live music, so sometimes it's a bit noisy from 9 PM until about 1 AM. But they actually play really nice and with earplugs it's no problem at all. And anyway, you didn't come to Bacalar to go to bed early, right? ;-)
Rooms are spacious, beautiful and clean, well equipped with mini fridge, coffee machine, hair dryer and everything you need. Beds are very comfy. Location is top. In the center but still in a not too crowded area right next to the beautiful lagoon. Breakfast is delicious, you have to try the fresh fruits and waffles. Staff is super friendly, gives you helpful tipps about the area and activities and makes you feel like home. Special thanks to Santiago, Julia and Tommaso! You made our trip to Bacalar perfect! :-)
Stayed in February 2022
Reviewed: 9 February 2022
Judith
BelgiumThis is nothing that the hotel can help, but important to know nevertheless. There's a bar nearby that plays really loud music. We were there on a Wednesday and Thursday night and had to use our earplugs both nights because it was so loud.
We loved everything about the hotel. The rooms where beautifully decorated, the staff was friendly, loved the pool and a very decent breakfast was included. Best price-quality we've had for our entire three week vacation on the yucatan Peninsula. Absolute luxury at a very reasonable price.
Stayed in February 2022
Reviewed: 16 December 2021
Jason
CanadaThat we didn’t stay longer. There was also a bar down the street which on certain nights played loud music. Staff at hotel were considerate to leave ear plugs in the rooms.
Wonderful friendly and helpful staff. Gorgeous landscaping. Clean and well taken care of. Great value. Will definitely return!
Stayed in December 2021
Reviewed: 15 December 2021
Jason
Canadabreakfast was great and the location was beautiful.
Stayed in December 2021
Reviewed: 1 December 2021
Rinke
NetherlandsCold shower, but that a minor complaint regarding Bacalars climate.
Where do I start. The pool, the hammocks, the rooftop (the view!), the staff, the whirlpool, the styling of the room. Everything is great.
Stayed in November 2021
Reviewed: 28 November 2021
Tobias
Switzerlandeventually you hear the music from clubs - but there are air plugs in the rooms. but anyway we would definitly strongly recommend the hotel aires
very friendly host, nice design, great rooftop, nice breakfast
Stayed in November 2021
Reviewed: 24 October 2021
Noy
IsraelThe decorations of the room and the hotel itself was lovely, the staff was super nice
Stayed in October 2021
Reviewed: 12 October 2021
Talisa
GermanyThe Aires Hotel is awesome through and through! All employees are so incredibly friendly and always tried hard to make our stay pleasant. we were there for 4 days and would have loved to stay longer! When we arrived we had a room on the ground floor we asked whether one on the first floor would be free from tomorrow? When we came back the next day from our boat tour organized by the hotel, our luggage was already in the new room. also the pool just to feel good. and there was also a parking space. So in conclusion: yes, yes and yes again! <3
Stayed in October 2021
Reviewed: 25 September 2021
Gustavo
MexicoPillows seem old (lumpy) and need to be changed
Location, overall design, good breakfast, good service
Stayed in September 2021
Reviewed: 22 July 2024
Thibault
BelgiumIn the evening loud music from neighbouring bar played until 3AM. We barely slept that night. We read some comments about noise but we didn’t know it would be that bad. If you don’t mind about noise it’s a perfect stay. They offer ear buds but that is just a stopgap measure. It’s a pity for the hotel because otherwise it would be a perfect stay.
The room met our expectations. The location is very central, close to the restaurants. Close to the lake.
Stayed in July 2024
Reviewed: 22 April 2024
Alexandra
GermanyUnfortunately the room smelled pretty mouldy and there was mold on the bathroom ceiling. This is due to the high humidity in Bacalar but this issue needs to be solved.
Stayed here for one night only. Located right in the town center of Bacalar with everything reachable within short walks it was a lovely stay to explore Bacalar and its amazing lagoon. The room was comfortable, good breakfast and the staff very helpful with booking day trips or taxis.
Stayed in March 2024
Reviewed: 13 September 2023
Pawel
United Kingdom- had a small room issue, but resolved instantly - no TV - breakfast from 8am, not earlier
- nice place, has a swimming pool and a roof terrace - beautiful view from the room - nice rooms - friendly staff - ok breakfast - good location - good internet
Stayed in September 2023
Reviewed: 28 June 2023
Jean-christophe
Canadawe payed for the superior room with lake view and they give us the ground floor and it was full of ants in the bed cuz the wall in the top of the bed was full of ants too and there were having insects in the room too .
nice location
Stayed in June 2023
Reviewed: 28 June 2022
Anthony
BrazilBreakfast
Location and design
Stayed in June 2022
Reviewed: 15 November 2021
Angharad
Spainnext to a very noisy bar which was playing loud music until 2am. they could not move my room. the room was literally vibrating. they actually have a box with ear lugs next to the bed so this should be stated upon booking.
excellent staff. great roof terrace.
Stayed in October 2021
Reviewed: 14 April 2023
Anonymous
BelizeThe poor internet connection.
The scenery of the plants was beautiful.
Stayed in April 2023
Reviewed: 10 August 2024
Ayala
CanadaThere are no comments available for this review
Stayed in July 2024
Reviewed: 7 July 2024
Arghavan
CanadaThere are no comments available for this review
Stayed in May 2024
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