The Mall, FRN1478 Valletta, Malta
#7 of 35 hotels in Valletta
Guests' ChoiceBased on 716 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.9
Facilities
9.4
Staff
9.6
Value for money
8.5
Free WiFi
9.5
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End of dialog contentReviewed: 21 June 2024
Sarah
GermanyI just wish for the price that breakfast was included!
Pool was fabulous, spent happy afternoons there. Location is great to walk into the center of town, rooms were modern and luxurious, staff very helpful
Stayed in June 2024
Reviewed: 18 June 2024
Ian
AustraliaI prefer a walk in shower to having the shower in the bath, but this is a personal preferance and a minor issue.
Well specified, comfortable and clean room. The hotel's common areas had a great feel to them. Perfect location for Valletta. Friendly and attentive staff. Great breakfast and also they do a fantastic buffet lunch on Sunday.
Stayed in June 2024
Reviewed: 17 June 2024
Mohamed
United KingdomLack of hot water in the bathroom shower.
Lovely location. Beautiful gardens. Attention to detail. Polite and friendly staff
Stayed in June 2024
Reviewed: 17 June 2024
Martin
United Kingdomhonestly cannot think of anything negative. We had a very positive stay with the hotel and there were no issues, i am sure if there were they would have been a quick solution.
100% would stay again! the location was the best as it's so close to central Valetta... The staff were so good, and matched the high quality perception of the hotel when you walk in. Room service staff were great too! Special shout out to Enya who walked us through wedding planning. the pool area is the man of the match! so chilled, clean and the views by the pool are exceptional. the pool staff are also great, they operate with a fine line between checking in too much and not enough so you are able to not be disturbed but t the same get a drink when needed.
Stayed in June 2024
Reviewed: 13 June 2024
Philip
Hong KongPricy
Best location excellent staff
Stayed in June 2024
Reviewed: 9 June 2024
Sallyanne
United KingdomNothing
Beautiful hotel with an amazing pool
Stayed in June 2024
Reviewed: 7 June 2024
Alan
United StatesThe Phoenicia Hotel is exceptional! The location is fantastic-just walk out the door and all the sights of Valletta are right there. The staff is amazing-the concierge was particularly helpful in making arrangements and helping us during our visit. The grounds of the hotel are very expansive and beautiful overlooking the fortifications and surroundings. The main lounge area is very nicely appointed and a comfortable place for drinks and snacks.
Stayed in May 2024
Reviewed: 7 June 2024
Michelle
Australiauncomfortable bed and pillows!!
great location!
Stayed in June 2024
Reviewed: 3 June 2024
Anita
BarbadosEverything the whole experience was amazing could not come fault at all well done
Stayed in May 2024
Reviewed: 1 June 2024
Rhoanna
New ZealandBrilliant location, stunning views, garden, pool. Very clean and comfortable. Staff were exceptionally friendly. Food was delicious.
Stayed in May 2024
Reviewed: 31 May 2024
Leon
United KingdomNothing
Elegance quality of service and facilities. Location
Stayed in May 2024
Reviewed: 24 May 2024
Cha
Chinagood, it is really nice
Stayed in May 2024
Reviewed: 23 May 2024
Hilary
PortugalNothing!
Thé situation was ideal, very central but quiet. Restaurant outstanding and staff fabulous
Stayed in April 2024
Reviewed: 21 May 2024
Biswajit
United KingdomThe room was very basic and simple. Bath shower was fiddly.
The public areas, bar, restaurant, staff were amazing. Very high standards and quality.
Stayed in May 2024
Reviewed: 16 May 2024
Gayle
AustraliaIt’s a bit stodgy and a lot of the waiting staff look miserable. The pool is a ridiculously long way away for mobility-challenged people.
The location is great - a very short walk from the main gate into the city walls, but in an open space where you can admire the ocean. The doormen and concierge were superbly helpful.
Stayed in April 2024
Reviewed: 14 May 2024
Richard
AustraliaLong way to the back pool but beautiful gardens to view on the way
Location facilities and staff. Roshan was very good
Stayed in May 2024
Reviewed: 13 May 2024
Isabelle
United KingdomBeautiful room, when I requested an upgrade for my birthday the staff were more than happy to help. A dream of a lifetime was fulfilled from my stay at the Phoenicia! Thank you
Stayed in April 2024
Reviewed: 13 May 2024
Michael
United KingdomDon't stay during Eurovision week...!
Hotel... Perfect. Location... perfect Staff.. Spa... Restaurant... Lounge... Perfect Within easy walking distance of the main city... 2mins. Has one of the best restaurants in Valletta (contessa). Plus The main lounge is a nice place to be.. Ambience.. People and all very calm. We have stayed in many hotels on this World... This ranks very highly in our opinion. Thank you... All. Will be back...
Stayed in May 2024
Reviewed: 11 May 2024
Lyndon
United KingdomNothing
Staff were perfect, attentive yet invisible, friendly and courteous, extremely helpful and always smiling. Always had time for a chat but never overstayed their welcome. Room was beautiful and spotless with ultra comfortable bed (rooms aren’t the biggest but easily enough and more than made up for in all other areas) Poole area was superb and a gorgeous wander through the gardens to get there, once again with excellent staff, food was faultless in main restaurant and pool restaurant.
Stayed in May 2024
Reviewed: 6 May 2024
Marie-louise
United KingdomStaff were excellent
Stayed in May 2024
Reviewed: 4 May 2024
Caroline
FranceOnly one small point: while water was plentifully provided in the bedrooms, a charge was made for exactly the same product by the swimming pool. This struck a slightly sour note.
Wonderful comfortable beds, magnificent breakfasts and friendly helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Anil
United Kingdom1. small rooms
1. amazing location 2. great staff and service
Stayed in April 2024
Reviewed: 19 April 2024
Klaus
Germanybreakfast room
Stayed in March 2024
Reviewed: 17 April 2024
Philip
United KingdomI personally didn’t like the bed , my musus thought it to be good
Nearly every thing beautifully decked out up to date but with a traditional feel . Breakfast is the best ever my previous favourite was was the London Ritz but this is better First class Luxury
Stayed in April 2024
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